[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. We have refunded $26 back to your account keeping your subscription at $19/year only. Let us know if you need anything else. Thank you.
  2. Hello, 1. Deals is a custom post type. There is no way to integrate post categories in deals. However you can check if this plugin can cover your requirement: https://wordpress.org/plugins/post-type-switcher/ 2. If you are referring a widget, then you can drag and drop to change their position. 3. You can customize your home page based on the different demos as per your requirement. 4. Once you purchase the theme, start a new ticket in the Premium Support forum with a direct URL to your site so that we'll help you with that. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. We are not familiar with Improvely, but URL Shortener Pro only allows you to shorten URL from your main URL. If you are using a site example.com, then you can only shorten links of example.com with a small URL. For example, example.com/thissaverylognurl to example.com/short Let us know if you need anything else. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. We think you are referring to the subscribe form. This is the WP Subscribe form. The free version of the plugin supported MailChimp, Aweber and Feedburner. The Premium version supports some more mail services. You can find the details from here: https://mythemeshop.com/plugins/wp-subscribe-pro/ Hope that helps. Thank you.
  5. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  6. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  7. Hello, Thank you for contacting MyThemeShop. We have replied to your email. You can continue over there in future. Thank you.
  8. Hello, We are glad you find our help useful. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  9. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please share your WP Login details in the Sensitive Area, so that we'll take a close look at the issue? Looking forward to your reply. Thank you.
  10. Hello, Thank you for your kind words, we are happy to know that you are satisfied with our services. Thank you for using MyThemeShop.
  11. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  12. Hello, Thank you for contacting MyThemeShop. The most closest theme to the reference you have shared are below: https://demo.mythemeshop.com/s/?theme=OnePage https://demo.mythemeshop.com/s/?theme=Architect Let us know if you need anything else. Thank you.
  13. Hello, Thank you for your feedback. We are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  14. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  15. Hello, Thank you for contacting MyThemeShop. You are using a Premium theme. Please upgrade your account and post in the Premium Support forum so that we'll help you with that. https://community.mythemeshop.com/forum/7-theme-support/ Thank you.
  16. Hello, Thank you for contacting MyThemeShop, and sorry for any inconvenience that might have been caused due to that. It looks like your subscription has expired. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. The product's price on the landing page is for the first year. From the second year, you have to pay a nominal and discounted price to get support and updates. You can cancel at any time, though. Though, if you want, you can purchase the theme again and use coupon code “RenewalDiscount” to get the item for a discounted price. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz Looking forward to helping you. Thank you.
  17. Hello, Thank you for your feedback. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  18. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  19. Hello, Can you please share your WP Login details in the Sensitive area field so that we'll check the settings you have on the plugin now so that we'll help further? Looking forward to your reply. Thank you.
  20. Hello, Simply clearing cache will fix the issue for you. Can you please activating the plugin and clear the cache? Let us know if you still facing issue there. Thank you.
  21. Hello, You can use CSS to cover your requirement. Let us know the direct URL to the page where you have the breadcrumb and the FA icon you want instead so that we'll help you with that. Looking forward to your reply. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. Please contact our account section here so that the concerned team will help you with exciting offers. Looking forward to helping you. Thank you.
  23. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, Thank you for contacting MyThemeShop. Currently there is no way to remove the plugin from the top menu. We have gone through your video for the issue. You need to clear your browser cache to overcome the issue. Or use Ctrl + F5 or CMD + Shift + R so that you can see everything fine on your site. Hope that helps. Thank you.
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