Jitendraa

Hello, Thank you for contacting MyThemeShop. We have mentioned a note to our Development team about the issues. Those will be fixed in the update of the plugin. Let us know if you need anything else. Thank you.

Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.

Hello, Thank you for your testimonial, we look forward in helping you again.

Hello, Thank you for contacting MyThemeShop. Feel free to ask if you need anything else in future. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Sorry to disappoint but we have stopped accepting new applications for the Beta testing. We had an overwhelming response and had to stop accepting new requests so we can work on the feedback of the early adaptors. We will open the gates soon and will accept more applications. Please keep an eye for an email from us. Thank you.

Hello, We are glad you got that working now. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop. We have removed the plugin completely from Beta testing for now. You need to wait for some more days for the release so that you can use the full plugin downloading it from your account. Hope that helps. Thank you.

Hello, Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please download the latest version from here and use it? The latest version comes with many fixes. Let us know if you still face any issues. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please download the latest version from here and use it? The latest version comes with many fixes. Let us know if you still face any issues. Thank you.

Hello, You need to wait for couple of more hours. The plugin was already updated but it will take some time to get added in the above URL. After that you can download the plugin again and use it. Thank you.

Hello, The issue was fixed on the latest version and the update will be available for download after 24 hours from now. You can download the latest version from here after 24 hours: https://mythemeshop.com/exclusive/seo-by-rank-math.zip Let us know if you need anything else. Thank you.

Hello, We are glad you got that working now. Keep up updated about your experience with the plugin so that we can improve that. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop. You can go with Community Blog/News Site. Choosing the option will help boosting your website on that particular criteria. Let us know if you need anything else. Thank you.

Hello, Thank you fro contacting MyThemeShop and sorry for the issue you are facing. Are you seeing nothing on your site title bar or seeing something wrong? Looking forward to your reply. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. It seems you are running an outdated version of PHP on your site. Can you please get in touch with your hosting provider and ask them to update the PHP version so that you can use the plugin without any issues. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

Hello, Let us know the update for your site. Looking forward to your reply. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please share your WP Login details in the Sensitive area so that we can check that for you? Looking forward to helping you. Thank you.

Hello, @unboxbear There might be some issue with the connection. To overcome that, you need to reset the password so that it will work fine for you. Let us know if you need anything else. Thank you.

Hello, Thank you for letting us know. We have added a note to our Development team so that they'll check and fix the issues. Let us know if you need anything else. Thank you.

Hello, Thank you for letting us know. We have added a note to our Development team so that they'll check and fix the issues. Let us know if you need anything else. Thank you.

Hello, We have uploaded the plugin through the dashboard. It might be some issue with hosting, or may be the file you have uploaded to your site was broken somehow which made the whole dashboard broken. Hope that helps. Thank you.