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  2. Hello, You can use that email and post your query in the Premium plugin's forum so that we can assist you with that. Looking forward to helping you. Thank you.
  3. Today
  4. Yesterday
  5. Hello, Thank you for contacting MyThemeShop today. Please tell us the email you used to purchase the product from us. Looking forward to helping you. Thank you.
  6. I purchased and installed wp review pro. It was created by selecting the event schema. However, a warning appeared in the Google console that Missing field "eventAttendanceMode" Missing field "organizer" Missing field "eventStatus" was missing. Is there a way to add 3 fields? (For "product" the "review" field is missing) -------------------------------------------------- To the owner of : Search Console has identified that your site is affected by 3 Events issues: Top Warnings Warnings are suggestions for improvement. So
  7. Hello Paulinus, Thank you for taking the time to write about your journey and inspire other users. We are grateful that you are part of our community and we look forward in helping you again. Do not feel bad about posting questions, we love answering them, it is our job to make it easier on you to use our products and are grateful for you being our customer. We hope to see your sites grow in time and your business flourish. Thank you,
  8. Last week
  9. Yes, you've read the title correctly. Now, let me explain. I started my blogging life in mid-2018. Towards 2019, I was blank and lost. Funny enough, I was told that free themes are not good for SEO, so I went about begging for a free theme. Suffered, the owner even withdrew it once without a tangible explanation. I wasn't even earning! Around 2019, the website I created articles for, because I'm good at content creation, was using Ad-Sense theme (till today. I think he buys his from theme forest). He let me have it since he, perhaps, has an unlimited license. Around 2019 endin
  10. Hello, Thank you for contacting MyThemeShop. Yes, with the single site license, you can use the theme only on a single domain. With the 3 site license, you can use it on 3 domains and with Unlimited site license, you can use it on Unlimited domains. You can not use it on more than the registered domains. Thank you.
  11. I can see from pricing that, there is 3 different prices, 1st: 35$ (1site) 2nd:59$(3sites) and 3rd: 77$(unlimited).. Does it mean that if I buy the 1st I can use it only with one site? I don't have right to use it with more than one site?? And what if do it???
  12. Hello, Thank you for your kind words and for being part of our community. We are happy to know you are satisfied with out services and we look forward in seeing your sites grow. Thank you for using MyThemeShop.
  13. Thanks for excellent and professional support team to solved my problem with School Theme.
  14. Earlier
  15. Hello, We are glad you found our help useful. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  16. That is brilliant thank you. I can make a purchase from you shortly. Thank you. Ed
  17. Hello, Yes, you can use the theme on both websites. But you may need to use some Third Party plugin with the theme to achieve that feature. Thank you.
  18. Thanks again, but you have just re-iterated what I said to you in the pre-amble. I will try and make it very simple for you, to save any confusion as you seem to not get the question. I will rephrase in another way Can I use the template on gated and ungated websites within the same multisite? Where for example it will be for paid support for a certain aspect of the solution. If you still do not understand then I cannot think of another way to ask. Possibly get another member of your team to ask.
  19. Hello, Regarding the multi-site license, if you are using all your sites on a multisite network, then a single site license will work for you. But if you are going to install the theme on different domains which are not on a multisite network, you need an Unlimited site license for using them on a 4-5 domains. Thank you.
  20. Thank you, completely not the answer, I think you must have mis-read the post, but thanks for the time to try and respond.
  21. Hello, Thank you for contacting MyThemeShop. By default, with the theme/plugin purchase, you are getting one year of support and updates. If you want support after 1 year, then you need to renew your subscription again for another year. We do not provide support separately like Envato at the moment. Thank you.
  22. Hi, I have found mythemeshop after looking at the licensing terms on themeforest and envato and becoming royally confused. I want to run a multisite website ( I am happy to purchase the unlimited license, even though I am not sure I need to on multisite) there will be 4 or 5 sites using the same theme, to keep it all looking similar. However, this is where I am confused, on envato (and I know its different) if some areas are members only (for example paid support) they need you to get an extended license instead of the standard. Does that apply here or I assume once I have pur
  23. Hello, Thank you for contacting MyThemeShop today. This issue does not seem to be related to the theme that you are using but to the SEO plugin you are using. Please contact the Yoast support team to troubleshoot this issue. Looking forward to helping you. Thank you.
  24. I want to renew my support contract with you guys as I have a number of issues that I need help with but before I do I want to check that the Socially Viral theme will work with the Yoast Twitter Social Shares option? As when someone clicks the tweet to share button it seems to ignore the settings in Yoast and instead share the metadata and featured image. Is there a way to force it to share with the Yoast settings below which the theme seems to ignore? All the Best Chris
  25. Hello , Thanks for your feedback. Our development team is already working on this, and we will give an update soon. We appreciate your patience on this. Kind regards
  26. Hello, Thank you for contacting MyThemeShop today. This plugin adds reviews to regular posts. Therefore you will be able to have regular posts too and also reviews. Looking forward to helping you. Thank you.
  27. Does this plugin add the options to post reviews or replace the the default post settings. I currently use the Socially Viral theme and was considering adding this plugin so that I might include reviews for my site. But I don't want to only be able to post reviews, I want to be able to post regular posts too. Thank you
  28. Hello, Our respective team will get back to you asap. Thank you.
  29. Hello, Thank you for contacting MyThemeShop. Currently, we can give you a 50% discount on the base price for the Unlimited site license membership so that you need to pay $210/year. Let us know if that's fine so that we'll generate a custom invoice for you. Thank you.
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