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Hello, You can simply truncate (i.e. empty) the "wp_short_link_clicks" table in your database (the "wp_" prefix part of the table name might be different on your setup). This will clear the short link statistics, while keeping everything else in place. You can do it for example with PhpMyAdmin, if that is available for you. It is strongly advised to create a backup before making any changes in the database. Hope that helps.

Hi - the database for my Short Links is now 330,000 rows. I have 429 links - a lot of them are now redundant. Is it possible to reset the stats etc for all the links - whilst making sure they keep working? A lot of the data is no longer required. I would be happy to start fresh. Is there any other way of shrinking the size of the database for shortlinks? I have already tried 'Repair' and 'Optimize' thanks

Hello Matthias, Thank you for taking the time to leave us a testimonial, it means a lot to our team. We hope to be able to help you in the future as well. Cheers,

I received fast and competent support from the team on a rather detailed question on a widget layout issue in the Salvation theme - code fixed within very short waiting time. Could not have been better! Thanks!

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hi there, I have accidentally paid for the subscription yesterday. When I have enrolled for the subscription, auto renwal was on and paid for the last year eventhough I didnt use much. And same happened this year and just cancelled the subscription. COuld you please refund $28 charged yesetrday. I am looking forward to subscribe in 6 months or so as I see the need. Thanks,

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

I have to account on mythemeshop, donno how and where I created both of them but non of them are showing my SociallyViral Pro Version, but I have the pro version installed on one of my website which is more than 2 years, Unfortuanately I havent saved the template and might have lost it somewhere, but here the mythemeshop should show me the SociallyViral Theme.

Hello, Thank you for contacting MyThemeShop. Yes, you can use WP Review Pro plugin with Divi without any issues. Thank you.

Hi there I use Divi by Elegant Themes on my site and I’d like to use the WP Reviews plugin to create a section on my site to review other products that are relevant to our ideal customers. Does your WP Reviews plugin integrate/work with Divi and please? Thanks Tom

Hello, Yes, the plugin is working fine with latest version of PHP. Thank you.

Hello, Thank you for contacting MyThemeShop today. We only recommend the latest PHP versions for the plugin to work. However if you purchase the pro version and it doesn't work on your site you can request a refund, we issue refunds without any questions asked. You will also have access to our premium support where our developers will take a look if the issue is related to PHP or to a plugin conflict. Looking forward to helping you. Thank you.

Hi, did the update solve your issues?

I am testing WP quiz before buying the pro version. when I create a new quiz, I only see the quiz title, and no option to add answers. I looked at the forum and saw rhat you need to update to PHP 8. is there a way to use the plugin with PHP 7.4.30 (Supports 64bit values) / WP 5.8.4 here is the sceenshot: https://www.dropbox.com/s/khjrq8nadcyv4pg/Screenshot 2022-12-21 083041.jpg?dl=0

Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 It looks like the recurring subscription was left on auto-renew. Our automated system even emailed you about the upcoming charge before making that happen actually. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.

Hi, Recently I purchase SociallyViral - Unlimited sites license but, it's not working for our websites. I don't want this product Kindly proceed refund for this plugin.

Hello, Thank you for contacting MyThemeShop today. The theme does not have a store or shop page, unfortunately. However you can create a page and add images to it, then link each image to a store of your choice. You can do the same for a categories page. Looking forward to helping you. Thank you.

Does the Coupon theme have a "Stores" page? Does the Coupon theme have a "Categories" page?

Hi I have multiple type of listing data like House, Land, Unit etc. My question is how I display only House listed data on my page? IS there any shortcode? Please help me. Please check this screenshot : https://prnt.sc/F2ag2Jrw5doA

Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.

I had problems with my API key and the support teams guys resolved all the problems in a incredible short time. So thank you so much for your help. I really appreciate, Best Regards, Manuel

Hello, In this case you can use both at the same time. Thank you.

Hello, Thank you for contacting MyThemeShop. Currently, we do not have any single site license or 3 site license. We only sale Unlimited site license. If you want to replace your license to a different domain, then you need to let us know with the domain name so that we'll change that for you. Or you can upgrade your subscription to Unlimited site licenses. Hope that helps. Thank you.

Buddyboss has a platform that can be used separately from their theme. Please check their website.