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  1. Past hour
  2. Hello, Thank you for contacting MyThemeShop. We have mentioned a note to our Development team about the issues. Those will be fixed in the update of the plugin. Let us know if you need anything else. Thank you.
  3. Today
  4. These guys are a class act

    Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  5. Hello, I have been using a pre-release build of rank math since its lauch. I am facing following issues- 1) SEO meta description field won't stays as I wrote. after some time random words, lines got removed automatically 2) Internal links, Outbound link suggestion won't turn green even I add them in the content. 3) sometimes, keyword suggestions in the title, desc, URL won't turn green, even if I have added them.
  6. [Rank Math SEO Plugin] 404 Monitor Error

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please send a screenshot(s) or a video explaining the issue? Along with that, please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  7. Yesterday
  8. These guys are a class act

    Continue to assist daily until the problem is resolved.
  9. I can't get rid of the Big Blue Badge over my menu bar. It comes up 404 monitor I clear the 404 errors but it doesn't go away.
  10. [Rank Math SEO Plugin] Internal 500 error on category pages

    Hello, Glad that got resolved. Please test the plugin and see if you find any other errors. Would be happy to help. Thank you.
  11. [Rank Math SEO Plugin] Internal 500 error on category pages

    Hi, I have tested it & its working now. Thanks, Lokender
  12. Hello, Thank you for sending the screencast. I have uploaded the latest version of the plugin on your website and activated that. It seems the issue is resolved. But please test thoroughly and let us know if you face any further issues. Looking forward to helping you.
  13. [Rank Math SEO Plugin] Internal 500 error on category pages

    Hello, I've uploaded a newer version of the plugin. Can you please test again? Also, please confirm the settings of the plugins, especially the setup wizard's settings. Looking forward to helping you. Thank you.
  14. Hello, For some reason, the content I first posted didn't post, instead the same content I posted in the last thread got posted except for the title. And here is the screenshot, some auto redirections which I didn't opt for. Deleted them https://cl.ly/0b2Q0B2U2A1e Also I got white screen on the website. Once I deactivated the plugin, it went back to normal. https://cl.ly/16062Q2a1F47 Please look into these issues
  15. [Rank Math SEO Plugin] Internal 500 error on category pages

    I have submitted login details in sensetive data section.
  16. Hello, Thank you for taking the time to write us, we look forward in helping you again.
  17. Last week
  18. Not Only Best Products But Also Best Service, Keep Rocking.
  19. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I've updated the plugin to the latest version on your website. Can you please test if the issue is resolved for you? Looking forward to helping you. Thank you.
  20. Hello, I am seeing this notice sometimes when publishing posts. The domain had a website before this, however the URL's in the image seem very weird Adding login info in sensitive data. Thanks
  21. [Rank Math SEO Plugin] Internal 500 error on category pages

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  22. Hi, Currently, I noticed that I am getting Internal 500 server errors on categories. I am using categories in the navigation menu. After deactivating Rank Math Plugin issue was resolved. Is this issue with the plugin or I have done the wrong setup of the plugin? Regards, Lokender
  23. [Rank Math SEO Plugin] Auto Create redirection Links

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I uploaded the latest version to your site. Can you please try activating and trying that? Looking forward to helping you. Thank you.
  24. best of the best

    Hello, Thank you for your testimonial, we look forward in helping you again.
  25. Rank Math create some blank redirection link after some time or 2 or 3 links in a days, is there any solution for that. i have already off the auto post redirect option from the plugin setting, but problem not solve. and it happens after update the Rank Math..
  26. best of the best

    Please accept our sincere gratitude for your help and support during our journey , best support team ever , I wish you all the success
  27. [Rank Math SEO Plugin] I can't download Rank Math

    Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  28. They support me promptly and very well

    Hello, Thank you for taking the time to write us, it means a lot to us. We look forward in helping you again.
  29. Thank you for finding that. I will show that to the NewsMag Pro developers. Alan
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