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Hello, Thank you for contacting MyThemeShop today. Yes, it should work with multi site because multi site is just another wordpress install, all plugins should be compatible with that. Looking forward to helping you. Thank you.

Hi, we would like to get your plugin for one of our customers but he is running a multipage we didn't build, so another agency will implement the plugin. Is the plugin compatible with multisite-solutions? Best regards, Bea

Hello David, Sure, we will do our best to help you. Looking forward to help you.

Yes the greatest reason I would buy it would be mostly for premium support. If you can help with things like hiding labels etc etc as I am new to this then I will consider that worth it. Rgds, David.

Hello, I forgot to mention that we only offer custom CSS solution to paid subscribers, not for free users. You can purchase the plugin, then login to MyThemeShop.com with your account that has a valid subscription and open a support ticket here: https://community.mythemeshop.com/forum/12-plugin-support/ Looking forward to help you.

Hello, If you are using the paid version, please login with your paid subscription and submit a support ticket here: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to help you. Thanks,

i am using PRO paid version of schema

Hi, I get that you don’t have a filter function but you’re avg user rating can be filtered or sort by using the correct meta key with jetsmartfilters plugin as I am doing that at the moment. And yes I’ll take you up on the offer re custom css I need. My website is https://stage.muziqmonkey.com . Your user review/rating is featured on each post and the single post template also. many regards, David.

Hello, Thank you for contacting MyThemeShop today. Yes, there are ways to do that using CSS. Are you using the Pro version of the free version of Schema theme? Looking forward to helping you. Thank you.

Hello, Unfortunately we do not have a filter function where on a page you can sort reviews depending on the filter. We apologize for the inconvenience. Yes, you can change the labels using Custom CSS. You can send us a link to your site, show us which label you want to change and tell us which color to change it to. Then we can provide you with Custom CSS which you can insert into your theme. Looking forward to help you.

Hello there, any css trick to make width of sidebar same with width of content box when on mobile mode... see the attachment picture about what i mean.. how to make width box 2 ( sidebar box) same with box 1 width (content box)??

What I meant by filter is to ‘sort by’ etc. So I realise I can sort by or filter the results by user review ie, highest rating/lowest rating using the correct meta key for wp review. Im using elementor to build my website and am pretty new to it. The “user review” label (then score and count) then actual stars are not theming very on my site esp on mobile. Could I use the custom css tab in elementor if I’m using shortcodes for your plugin? I’m unclear why you thought I wanted to translate the labels… I just want to hide/change/css some of them.

Hello, Thank you for contacting MyThemeShop today. What do you mean by filter? Can you give an example? For changing the labels and titles that can be done with any translation plugin such as this: https://wordpress.org/plugins/my-wp-translate/ Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hi, I would like to purchase WP Quiz Pro and need an invoice with a Polish NIP (tax) number. However, when I go to this page https://mythemeshop.com/my-account/edit-address/billing/, I don't see an option to enter my NIP number. Could you please help me with this? Thank you in advance!

Hi, very new to the plugin (currently testing out WP review). Can you filter the non pro version? And if not, can it be filtered with 3rd party filter plugins like Jetsmartfilters for example? Also is it possible to change labels/titles in either version? Thank you. Rgrds, David.

Hello, Thank you for contacting MyThemeShop today. Do you offer a trial period for the Pro version, and if so, what are the terms? We do not have trial but you can request a full refund before 30 days for any reason. Can customers attach photos and videos to their reviews? No, that is currently not supported. Can new reviews be imported again after some time, for example, a few months after the initial import? You can import export and import your reviews. However if your goal is to delete unwanted reviews then you will need to create a new post or page. Does the review system support multilingual functionality in WooCommerce (WPML compatibility)? No, it is not fully supported by WPML. Will star ratings be displayed in the product catalog? Products have their own review rating made by WooCommerce native reviews. You can also use our reviews as well from WP Review Pro. Can we delete reviews and perform mass imports? You will be able to delete a post and create a new one with the same contents if your goal is to delete reviews. Can we customize the design of the star widget in the product shortcode and other areas? The design customization will depend on your goal. If your goal is to change colors then you can submit a support request to our team and we can help you change colors. Could you provide examples of WooCommerce sites using your review widget? Yes, we have a demo here: https://demo.mythemeshop.com/wp-review-pro/product/woocommerce-product/ Looking forward to helping you. Thank you.

Hi! We are interested in your review system for WooCommerce and have a few questions regarding its features and functionality: Do you offer a trial period for the Pro version, and if so, what are the terms? Can customers attach photos and videos to their reviews? Can new reviews be imported again after some time, for example, a few months after the initial import? Does the review system support multilingual functionality in WooCommerce (WPML compatibility)? Will star ratings be displayed in the product catalog? Can we delete reviews and perform mass imports? Can we customize the design of the star widget in the product shortcode and other areas? Could you provide examples of WooCommerce sites using your review widget? We need a solution that allows our customers to leave reviews for WooCommerce products, while also giving us the ability to edit and delete them if necessary. Looking forward to your response.

Hello, Thank you for sharing your thoughts and experience with our community. We really appreciate you taking the time to do so. We look forward in seeing your business grow and helping you again. Thank you,

One thing is for me to come overhere and tell you how many amazing themes they offer, and good of a support they give, but they are willing to work with you on special modifications after the sale that made me site just the way I want it. My pagespeed insight is 100 across the board thanks to their support for Mobile and desktop. Thank you again guys!!!

Hello, Thank you for contacting MyThemeShop today. We are currently not making new versions of the free plugin but are working on the premium versions. If users wish to have the premium versions, they can purchase it on our site. Looking forward to helping you. Thank you.

BUT you are not supporting the free wp-subscribe plugin on WordPress.org? So it should be removed from the WordPress.org site, as it has not been updated in 3 years, so it is abandoned. I will remove it from my clients sites.

Hello, We apologize for the inconvenience. As you may be aware there can be several factors why a free theme is not installing on a particular WordPress setup. It would require troubleshooting. Unfortunately we cannot troubleshoot your site's issues unless you have a support plan. Looking forward to help you.

What should I pay? When you offer a free product and it won't install! Now your free plugin won't install! You say I have to get support!!!!! I only have your plugin installed and no other plugins installed!

Hello, Thank you for contacting MyThemeShop today. The Video theme is no longer compatible with latest WP versions. Only users who have an active subscription are able to download themes. I hope that it clarifies, we apologize for the inconvenience. Looking forward to helping you. Thank you.