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Jitendraa

Support
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About Jitendraa

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    India

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  1. Hello, Once you purchase the Authority theme, you need to start a new ticket in the Premium support forum so that we'll help you with codes to achieve that. Thank you.
  2. Hello, Yes, you can use the theme without any issues with the plugin. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. We can help you with suitable codes to achieve that. Thank you.
  4. Hello, Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop.
  5. Hello, ETA stands for "Estimated time of arrival". Thank you.
  6. Hello, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again.
  7. Hello, Thank you for contacting MyThemeShop. We can see our team have replied to your email. You can continue over there if required. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. The field is just a HTML field for now. You can add everything in HTML form there to make it work. We'll take your suggestion in consideration and implement this feature in the upcoming features. Thank you.
  9. Hello, We are adding a note to our Development team about this. They'll consider adding this feature in the upcoming updates. Thank you.
  10. Hello, Can you see the issue on the plugin demo? Thank you.
  11. Hello, 

    I need support with my WP Quiz Pro - The results are not showing up, rather they are coming up blank. Website link is: https://wine365.com/ 

    When I contacted support, I was told that we needed an update. However, I've checked for an update everyday on our backend and nothing has shown up. 

    In addition to that, I’m getting a notice that I need additional licenses - what should I do?

     

    Can you please advise?

  12. Hello, 

    I need support with my WP Quiz Pro - The results are not showing up, rather they are coming up blank. Website link is: https://wine365.com/ 

    When I contacted support, I was told that we needed an update. However, I've checked for an update everyday on our backend and nothing has shown up. 

    In addition to that, I’m getting a notice that I need additional licenses - what should I do?

     

    Can you please advise?

  13. Hello, Feel free to let us know if you need anything else. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. 1. Yes, the theme has auto infinity scroll feature. You can set that from the theme's option panel. 2. Except the Home page which can be set through the Theme Options panel, you can set other pages using Elementor. Thank you.
  15. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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