Jitendraa

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please try log out of your account and login again and try downloading the theme to see if that fixes the issue for you? Looking forward to helping you. Thank you.

Hello, Even if a theme is retired, you'll still get support until you have an active subscription. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop. 1. Most probably, the theme won't stop working unless and until there will be a major update in WordPress or PHP. And that won't happen frequently. So you can use the theme without any issues even after your subscription is over. 2. Yes, we provide annual renewal. You just need to renew your subscription to get support for another year. 3. Currently, we do not have any ongoing discounts. But please contact us here so that our team will check if your account is eligible for any discount. If yes, they'll generate a custom invoice for you. Hope that helps. Let me know if you need anything else. Thank you.

Hello, Yes, if you pay for support, you'll get support for the product during the support period. For "posts to be on the homepage you need a custom solution", can you please let us know where you are seeing this? Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to write us those kind words, we really appreciate it. We look forward helping you again.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.

Hello, Thank you for contacting MyThemeShop. You need to navigate to Appearance > Menus and extract the menu item. There you should be able to select the icon with the dropdown in the menu item options: Hope this helps. Thank you.

Hello, Thank you for taking the time to write us a testimonial, we really appreciates that. We look forward in helping you again. 

Hello, Thank you for contacting MyThemeShop. Blogging theme is retired and it is not available for sale anymore. Hope that helps. Thank you.

Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.

Hello, Thank you for contacting MyThemeShop. None of our current themes have the capability to publish events at the moment. You can use some plugin with any of our current themes to cover your requirement. Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.