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Jitendraa

Support
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About Jitendraa

  • Rank
    WP Ninja

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  • Gender
    Male
  • Location
    India

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13,946 profile views
  1. Jitendraa

    What a support Team!

    Hello, Thank you for your feedback. We are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  2. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  3. Hello, Thank you for contacting MyThemeShop. You are using a Premium theme. Please upgrade your account and post in the Premium Support forum so that we'll help you with that. https://community.mythemeshop.com/forum/7-theme-support/ Thank you.
  4. Jitendraa

    [eCommerce] Renewal of my theme

    Hello, Thank you for contacting MyThemeShop, and sorry for any inconvenience that might have been caused due to that. It looks like your subscription has expired. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. The product's price on the landing page is for the first year. From the second year, you have to pay a nominal and discounted price to get support and updates. You can cancel at any time, though. Though, if you want, you can purchase the theme again and use coupon code “RenewalDiscount” to get the item for a discounted price. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz Looking forward to helping you. Thank you.
  5. Jitendraa

    Excellent Support

    Hello, Thank you for your feedback. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  6. Jitendraa

    Excellent Themes&Plugins and Support

    Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  7. Jitendraa

    [Rank Math SEO Plugin] Home Page Redirecting

    Hello, Can you please share your WP Login details in the Sensitive area field so that we'll check the settings you have on the plugin now so that we'll help further? Looking forward to your reply. Thank you.
  8. Hello, Simply clearing cache will fix the issue for you. Can you please activating the plugin and clear the cache? Let us know if you still facing issue there. Thank you.
  9. Hello, You can use CSS to cover your requirement. Let us know the direct URL to the page where you have the breadcrumb and the FA icon you want instead so that we'll help you with that. Looking forward to your reply. Thank you.
  10. Jitendraa

    [WP Review Pro] New licence

    Hello, Thank you for contacting MyThemeShop. Please contact our account section here so that the concerned team will help you with exciting offers. Looking forward to helping you. Thank you.
  11. Jitendraa

    Brilliant again

    Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  12. Hello, Thank you for contacting MyThemeShop. Currently there is no way to remove the plugin from the top menu. We have gone through your video for the issue. You need to clear your browser cache to overcome the issue. Or use Ctrl + F5 or CMD + Shift + R so that you can see everything fine on your site. Hope that helps. Thank you.
  13. Jitendraa

    more than a theme-seller: MTS is a partner

    Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  14. Hello, Thank you for contacting MyThemeShop. The Focus keyword seem to be used by any other post and for that you are getting the issue. Please change the focus keyword to something else rather than save money fast to overcome the issue. The URL in already used is not picking up the details correctly. We are adding a note to our Development team to take a look at it. Thank you.
  15. Jitendraa

    Excellent themes and excellent support!

    Hello, Thank you for sharing your experience with us. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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