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Jitendraa

Support
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About Jitendraa

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    Male
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    India

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  1. Hello, Thank you for contacting MyThemeShop. We have removed your registered domain. You can now use the theme on a new domain without any issues. Thank you.
  2. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please share a direct URL to the page with this quiz so that we can check that and help you with that? Looking forward to helping you. Thank you.
  3. Hello,

    You replied to my support message yesterday, but not at the message I posted this morning. I am really confused and still stuck. I am about to cancel my subscription as I can't set it up in the right way. Please can you help me to solve my problems?
     

    Thank you in advance

  4. Hello, Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop.
  5. Hello, Thank you for contacting MyThemeShop. With the Free theme, you'll get the support and update a bit late than the Premium products as we keep the Premium products in the first place. But you do not need to worry about that. You'll get it working and support updates on time. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. With he plugin, the domain name remains same but the last part gets optimized. So, if your domain is blocked on social media, then even if you are using this plugin, you can not get it to work on Facebook. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. By default, the plugin does not have any suh feature but thee are a lot of free plugins which can cover your requirement. You can search and use one with the WP Quiz Pro plugin to cover your requirement. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. We'll help you to change the image size as per your requirement. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You need to use the account using which you have made the purchase of the theme and start a new ticket in the Premium support forum so that we can help you with this. Thank you.
  10. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  11. Hello, Thank you for contacting MyThemeShop. 1. Yes, those plugins are compatible with the Publisher theme. 2. The initial release date of the theme is Aug 3, 2020. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. 1. The theme will work fine with Elementor. But the plugin does not come with the theme. You can download and use it separately. https://wordpress.org/plugins/elementor/ 2. Yes, you can do that without any issues with the theme using WooCommerce. https://wordpress.org/plugins/woocommerce/ Hope that helps. Thank you.
  13. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. We have fixed your account and you can use the theme on an unlimited domains without any issues. Thank you.
  14. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  15. Hello, Thank you for contacting MyThemeShop. You can get the plugin directly from here: https://mythemeshop.com/plugins/wordpress-review/ Thank you.
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