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Jitendraa

Support
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About Jitendraa

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  1. Hello, You can check the demos from here: https://demo.mythemeshop.com/schema/ https://demo.mythemeshop.com/schema-light/ https://demo.mythemeshop.com/schema/shop/ Thank you.
  2. Hello, Thank you for contacting MyThemeShop. Yes, you can cover all the mentioned requirements using schema theme including markup. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. Can you please post in the Premium Support forum so that we'll help you with this? https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to helping you. Thank you.
  4. Hello, We'll add a note to our Development team about this. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. Can you please get in touch with us from the account you have purchased the plugin from so that we can assist you better? Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. The single site license will cost you $35, 3 site license $59 and Unlimited site license $77 for the first year. From the second year, the single site license will cost you $19, 3 site license $35 and Unlimited site license $59 per year. For the customization, we can only help you to customize the things related to the theme. We can't help you with external customization. Thank you.
  7. Hello, Yes, you are correct. For example, you can use Schema theme on one domain, SociallyViral on another domain, WP Review Pro on another domain like this. But you can use each product on upto a single domain. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. If you are having a multisite setup, you can use a single site membership on that without any issues. You can use one theme/plugin on all domains. Thank you.
  9. Hello, Than you for contacting MyThemeShop. We can see our account section have already replied to your email and you have already fixed the issue. Let us know if you need anything else. Thank you.
  10. Hello, Feel free to ask if you need anything else in future. Thank you for using MyThemeShop.
  11. Hello, Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop.
  12. Hello, Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.
  13. Hello, The demo of the News theme does not have WP Review plugin installed on it for now. Let us know if you need any other assistance. Thank you.
  14. Hello, Yes, we do not have any 5 site license now. We have 1, 3 and unlimited site licenses. Thank you.
  15. Hello, You need to purchase a license of the theme and start a new ticket in the Premium Support forum so that we'll help you with this. Thank you.
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