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Jitendraa

Support
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About Jitendraa

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    Male
  • Location
    India

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  1. Hello, Thank you for contacting MyThemeShop. The theme with a single site license comes with a single installation support. So, you can either use it on a subdomain or on the main domain. Thank you.
  2. Hello, We are glad you found our support team helpful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  3. Hello, Thank you for contacting MyThemeShop. You can check the page speed test of this URL: https://demo.mythemeshop.com/designer/ Thank you.
  4. Hello, Thank you for contacting MyThemeShop. You can renew your subscription and start a new ticket in the Premium Support forum so that we can check that for you. Thank you.
  5. Hello, We appreciate that you have taken the time to write us a testimonial, it means a lot to our team. We look forward helping you again.
  6. Hello, Thank you for contacting MyThemeShop. Are you using Schema Free or Pro? Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please share your invoice ID so that we can track your purchase? Looking forward to helping you. Thank you.
  8. Hello, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again.
  9. Hello, Thank you for contacting MyThemeShop. No, WooCommerce plugin is not required to use the Coupon theme. But if you want the shop feature on the site, then you need to install that plugin. Hope that helps. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. We have removed your registered domain. You can use the theme on a new domain without any issues. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. We can not find any purchase of MyBlog associated within your account. Have you purchased that from a different account? Looking forward to helping you. Thank you.
  12. Hello,

    I would to like remove 1 domain from my account (it is new.strog.....).

    How I should to do it?

    Thank you for you answer.

    V.

  13. Hello, The themes are free, but the support to the theme is not free. Also, if you are purchasing the premium theme, you'll get 1 year of support and updates for free. If you are purchasing the support plan now, and upgrading to the Premium plan within 30 days, then we can also adjust the price on the Premium theme purchase too. Thank you.
  14. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  15. Hello, Yes, that package covers WP Review Pro plugin. Thank you.
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