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Jitendraa

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About Jitendraa

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  1. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
  2. Hello, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again.
  3. Hello, Thank you for contacting MyThemeShop. Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. You can use your Premium account and post in the Premium support forum so that we'll check that and help you with this. Looking forward to helping you. Thank you.
  5. Hello, Thank you for your kind words and for taking the time to write a testimonial. We really appreciate that and are looking forward to help you again.
  6. Hello, Glad to know that. Feel free to let us know if you need anything else in future. Thank you.
  7. Hello, Yes, the codes of the plugin are clear and you can make any customization you want on that. 1. All the source code will be available once you download the plugin. 2. No, there are no APIs present. You just need to connect your Dashboard to your account to activate the plugin's options. 3. It is WordPress and the base language is PHP. 4. The developer can better assist you about that. You can either edit the plugin's code (which will lost once you update the plugin) or can add customization to the Child Theme. 5. It depends on the developer how they do that
  8. Hello, Yes, please get in touch with our account section. Thank you.
  9. Hello, Our team have replied to your email. You can get in touch with them to get this sorted. Thank you.
  10. Hello, This Affiliate forum needs each post to get approved before it'll show live. Regarding the offer, that was expired on Sunday and you have started the ticket on Monday. Still you can get in touch with our account section if they can consider this case. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. The offer was already expired. Thank you.
  12. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward to help you again. Thank you for using MyThemeShop.
  13. Hello, The feature you have mentioned in the above URL are not part of a review plugin. You can use any other plugins like some shortcode plugin to achieve what you want. Thank you.
  14. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://c
  15. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/A6sj6 However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Also, once your subscription is expired, you can not renew that. You need to purchase it again. Hope that helps. If you have any other questi
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