Jitendraa

Support
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About Jitendraa

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  1. Hello, Feel free to ask if you need any further assistance in future. Thank you for using MyThemeShop.
  2. Hello, Thank you for using Content Locker. Unfortunately there is no way for adding some additional field in the Free Subscribe plugin. You can use some Third party plugin which is having that functionality for better result. Let us know if you need any other help. Thank you.
  3. Hello, Thank you for using GridBlog. You need to add this CSS in your Custom CSS(Appearance > Theme Options > Styling Options > Custom CSS) for adjusting that: .logo-wrap { float: none; text-align: center; } #header h1, #header h2 { float: none; } #logo > a { float: none; margin: auto; } Hope that helps. Thank you.
  4. Hello, We are super happy that this resolved your issue. If you have any other questions in future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/support/theme/point/reviews/?filter=5 about your overall experience with MyThemeShop? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you.
  5. Hello, You can try adding this In your Custom CSS for better result: .L_second .L_left .front-view-content { text-align: left; } Hope that helps. Thank you.
  6. Hello, Thank you for your suggestion. I am forwarding this to development team and they will consider this feature in future updates. Thank you.
  7. Hello, Thank you for using Great. You can try adding this in your Custom CSS(Dashboard > Great > Styling Options > Custom CSS) for adjusting that: .single-postmeta { display: none; } .single-postmeta { display: none; } Hope that helps. Thank you.
  8. Hello, Sorry fro the issue you are facing for the support. Please use the account you are using before 25th January 2015 so that you will be allowed to post in the Premium Forum. You can contact our account section here regarding your account/subscription related issue. Hope that helps. Thank you.
  9. Hello, Sorry for that. All themes purchased before 25 Jan 2015 come with lifetime support and updates but the purchases after that have one year of support and updates.All our club members only receive updates and support until they pay the nominal fee. We offer one year of Premium support and Updates. After a year, the subscription expires and you won't be able to access Premium support and updates. However, you will still be able to use any downloaded item for lifetime on unlimited domains you own. If you have purchased the theme before the mentioned date, then you are eligible for unlimited support. If not, then you need to renew your subscription. Regarding your issue, you seems to use Responsive ad code. In this case you need to specify the widget width to overcome the issue. Thank you.
  10. Hello, Facebook and Google Plus (social networks) requires an additional code to your site called Open Graph meta tags to recognize which element on your site should be the description, title, and featured image. To add Facebook tags to your site you can use one of these two plugins: https://wordpress.org/plugins/wp-facebook-open-graph-protocol/ http://wordpress.org/plugins/wonderm00ns-simple-facebook-open-graph-tags/ After that, you can view how Facebook sees your page by using the Facebook Debugger Tool. https://developers.facebook.com/tools/debug/ Every time you share a page and you see it broken Facebook stores it in it's cache. Therefore, if you make adjustments to fix it you will need to clear Facebook cache first and to do that you must use the Facebook Debugger Tool, it is very useful. Try those plugins and Facebook share buttons should interact with your page much better.
  11. Hello, Would you like to make the About section full width in the page? Sorry but I am not getting you correctly here. Looking forward for your reply. Thank you.
  12. Hello, Please try this code instead to see if that helps: .L_icon { display: none !important; } Hope that helps. Thank you.
  13. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on http://bit.ly/1jNTNkn about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. Thank you.
  14. Hello, Thank you for using Launcher. If you are using Launcher, then you can not use any other pages as public. If you want to make a subscribe page, then you need to create that using one of your sub domain for better result. Hope that helps. Thank you.
  15. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. All our themes are coming with one year subscription. So if you have purchased the theme prior to 1 year and have not renewed the subscription, then you can not access the Premium section and themes anymore. You need to renew your subscription to access the Premium products and forum. If you have purchased the theme within a year and still facing issue, then you need to contact our account section here so that we can help you better regarding that. Thank you.