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Jitendraa

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  1. Jitendraa's post in [WP Review Pro] I would like to request a refund was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused.
    We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. 
    We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs.
    Hope that helps, please don't hesitate to let us know if you need help with anything else.
    Thank you. 
  2. Jitendraa's post in [Schema] Adding a Site License for Schema was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    Currently, we do not have any single site license or 3 site license. We only sale Unlimited site license.
    If you want to replace your license to a different domain, then you need to let us know with the domain name so that we'll change that for you.
    Or you can upgrade your subscription to Unlimited site licenses.
    Hope that helps.
    Thank you.
  3. Jitendraa's post in [Coupon] Forum integration was marked as the answer   
    Hello,
    In this case you can use both at the same time.
    Thank you.
  4. Jitendraa's post in [Interactive] Using Local Font was marked as the answer   
    Hello,
    This is slightly outside of our scope of support so please understand that this customization is not fully supported by us.
    However here is the basic logic:
    First you need to convert the fonts (eg. TTF or OTF format) that you have to use with @font-face. Use one of the following tools: http://fontface.codeandmore.com or http://www.fontsquirrel.com/fontface/generator to generate the fonts.
    Download the generated zip and you should have the following font formats: .eot, .svg, .ttf and .woff. Upload those font files to your server (ie. create a 'fonts' under your root folder or 'wp-content' folder).   Now you need to specify the font in your CSS. The CSS can be added via Theme Option > Styling Options > Custom CSS   It will look something like this:   @font-face {     font-family: "FontName";     src: url("http://yoursite.com/fonts/fontname.eot");     src: url("http://yoursite.com/fonts/fontname.eot?#iefix") format("embedded-opentype"),         url("http://yoursite.com/fonts/fontname.woff") format("woff"),         url("http://yoursite.com/fonts/fontname.ttf") format("truetype"),         url("http://yoursite.com/fonts/fontname.svg#fontname") format("svg"); } Now you may specify which elements to apply the custom font. Sample code:   h1, h2, h3, h4, h5, h6, #site-logo, .post-title, .widgettitle {     font-family: "FontName"; } Please note that beyond that we are unable to assist you as this is a very personalized customization.
    Thank you.
  5. Jitendraa's post in [WP Notification Bar] Scheduling options was marked as the answer   
    Hello,
    You can get the feature in the Premium version of the plugin.
    Hope that helps.
    Thank you.
  6. Jitendraa's post in [General] What is your latest and fastest magazine themes was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop and sorry for the delayed response.
    You can check the Fastest theme Schema from here:
    https://mythemeshop.com/themes/schema/
    Or you can check SociallyViral:
    https://mythemeshop.com/themes/sociallyviral/
    Hope that helps.
    Thank you.
  7. Jitendraa's post in [General] Membership was marked as the answer   
    Hello,
    Yes, please get in touch with our account section.
    Thank you.
  8. Jitendraa's post in [Ad-Sense] Theme renew was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    Your subscription will renew at just $19/year.
    Hope that helps.
    Thank you.
  9. Jitendraa's post in [Schema] I would like to change my Active Subscriptions was marked as the answer   
    Hello,
    Use this invoice instead:
    https://mythemeshop.com/checkout/order-pay/745986/?pay_for_order=true&key=wc_order_5Cta5RQQstg9z
    Thank you.
  10. Jitendraa's post in How many websites I am allowed to have any theme installed? was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    1. You can install the themes and plugins on multiple domains without any issues.
    2. Once you remove the product from a domain, let us know so that we can remove that from your licensed domain list.
    Hope that helps.
    Thank you.
  11. Jitendraa's post in [WP Shortcode Pro] Can you add to WP Shortcode Pro a Random Number Generator? was marked as the answer   
    Hello,

    Thank you for contacting MyThemeShop.

    Sorry to disappoint but that feature is unfortunately not available at this time.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

    We're sorry we couldn't give you better news here.

    If you have any further question(s), please let us know. Thank you.
  12. Jitendraa's post in [Designer] No page speed insight test or pingdom test was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    You can check the page speed test of this URL:
    https://demo.mythemeshop.com/designer/
    Thank you.
  13. Jitendraa's post in [SociallyViral] There is a sales option to get access to all the sites was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    1. Yes with the $99.47/year membership, you can download all themes and plugins and get support for all.
    2. You can use each product on upto one domain with the membership plan. If you are planning to use multiple products on both domains, then you can do that.
    3. No, Rank Math is not included in this plan.
    Thank you.
     
  14. Jitendraa's post in [SociallyViral] Update was marked as the answer   
    Hello,
    Changes made to that area will remain safe even after you update the theme.
    Thank you.
  15. Jitendraa's post in [Media] Compatible with Thrive Architect was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    We have not tested the compatibility with those 2 plugins but it should work fine for you.
    Thank you.
  16. Jitendraa's post in [SociallyViral] Previous support questions was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    Yes, after you renew your subscription, you can see your old tickets.
    Thank you.
  17. Jitendraa's post in [Builders] Licensing Choices was marked as the answer   
    Hello,
    Yes, you can use the theme on both websites. But you may need to use some Third Party plugin with the theme to achieve that feature.
    Thank you.
  18. Jitendraa's post in [Content Locker] Loading time was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    You need to make sure you are using the latest version of the plugin, latest WordPress and PHP v7.4 or above so that the plugin will work fine for you.
    Thank you.
  19. Jitendraa's post in [Schema] Plan - Membership was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    With the Membership you'll get access to all themes and plugins including the 2 you have mentioned with a single site license at just $99.47/year.
    Hope that helps.
    Thank you.
  20. Jitendraa's post in [Content Locker Pro] Email confirmation was marked as the answer   
    Hello,

    Thank you for contacting MyThemeShop.

    Sorry to disappoint but that feature is unfortunately not available at this time.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

    We're sorry we couldn't give you better news here.

    If you have any further question(s), please let us know. Thank you.
  21. Jitendraa's post in [WP Real Estate Pro] User and Agent Segregation was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    Sorry to disappoint but that feature is unfortunately not available at this time.

    With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.

    We're sorry we couldn't give you better news here.

    If you have any further question(s), please let us know. Thank you.
  22. Jitendraa's post in [WP Review Pro] How to translate to French was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    You need to use My WP Translate to translate the strings to your language.
    Hope that helps.
    Thank you.
  23. Jitendraa's post in [MyBlog] Undecided which theme pro to choose was marked as the answer   
    Hello,
    Schema theme is using very less scripts and styles to make it fast.
    You can adjust the styles a bit as per your requirement if you want to use it on your site.
    The themes recommended above are also fast themes but load a few milliseconds more than Schema which is very negligible to consider.
    Thank you.
  24. Jitendraa's post in [MyBlog] Undecided which theme pro to choose was marked as the answer   
    Hello,
    Thank you for contacting MyThemeShop.
    You can check the below themes too which may cover your requirement:
    https://demo.mythemeshop.com/s/?theme=Ad-Sense
    https://demo.mythemeshop.com/s/?theme=SociallyViral
    https://demo.mythemeshop.com/s/?theme=Scribbler
    https://demo.mythemeshop.com/s/?theme=Digital
    https://demo.mythemeshop.com/s/?theme=Reader
    Hope that helps.
    Thank you.
  25. Jitendraa's post in [Schema] Does Schema Pro require WP Review Pro?? was marked as the answer   
    Hello,
    Sure, no issues.
    Let us know if you need anything else.
    Thank you.
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