[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. You can use your Premium account from where you have purchased the theme and start a new ticket in the Premium Support forum so that you we can help you with this. Thank you.
  2. Hello, Thank you for contacting MyThemeShop. Without the offer period, you'll get the Membership with a single site license at just $99.47/year. But during the offer period, you are getting Membership with an Unlimited site license at just $99.47/year which normally costs $420/year. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. We do not have any sale at the moment. But you can get in touch with our account section here so that they'll give you a suitable deal for your purchase. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. There is no issue if you change the account. Your settings will remain safe. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. The Free plugin also work without any issues. As you are facing issues, you need to make sure you are using the latest version of the plugin, latest version of PHP on your site. Deactivate all your plugins except this one and check if that works. Enable the default theme and check. That'll fix the issue most probably. Thank you.
  6. Hello, You can't do that at the moment with the plugin. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. We are glad you got that working now. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  8. Hello, Thank you for contacting MyThemeShop. We can only help you to adjust the thumbnail dimension. For the rest, the websites have made custom solution which we can not help you with. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You need to make custom solution to achieve that. If you want our team to do that for you, please submit the Customization request form here to get a quote. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. This feature is not available with the plugin at the moment. You can get in touch with our team to get a quote for customization about this feature: https://mythemeshop.com/contact-us/ Thank you.
  11. Hello, Writer theme is not a free theme. Can you please let us know which theme you are using? Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. Your subscription will renew at just $0 every year for the SociallyViral theme. Hope that helps. Thank you.
  13. Hello, Our team have replied to your email with good offers. You can continue over the email to get good discount. Thank you.
  14. Hello, Yes, it is showing now. Our team will remove it asap. Thank you.
  15. Hello, You can use the below form instead: https://mythemeshop.com/contact-us/ Thank you.
  16. Hello, Yes, you need to use WooCommerce for that. Thank you.
  17. Hello, Please get in touch with our account section here so that they can help you with this. Thank you.
  18. Hello, Thank you for contacting MyThemeShop. Please use your Premium account and post in the Premium support forum so that we can help you with that. Looking forward to helping you. Thank you.
  19. Hello, Thank you for contacting MyThemeShop. We are using WooCommerce for shop feature in the themes. You can customize the WooCommerce features to cover your requirement. Thank you.
  20. Hello, Thank you for contacting MyThemeShop and sorry for this. The offer was already expired since a couple of days ago. We'll get that bar removed asap. If you are looking for suitable offers, please check back during Black Friday. We'll run some good offers which may suit your requirement. Thank you.
  21. Hello, Thank you for taking the time to write us a testimonial, we are very happy to know that you are satisfied. Thank you for using MyThemeShop.
  22. Hello, Thank you for taking the time to write us a testimonial, we are very happy to know that you are satisfied. Thank you for using MyThemeShop.
  23. Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.
  24. Hello, Thank you for your input. I am adding a note to our development team about the suggestion. They'll definitely consider this in the coming time. Thank you.
  25. Hello, Thank you for contacting MyThemeShop. We are not familiar with the hosting you are using. Your host can help you better on this. But we can definitely help you with the default procedure to do that. First of all, you need to remove all files of the bootstrap site on your root folder (by taking a backup of those files). Then go to your cPanel's Auto-Installer/Softaculous section and select WordPress install from there. Once you click on WordPress's Install, you'll get redirected to a separate page where it'll ask for your domain name, username, password, sit
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