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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. By default the theme does not have an option to show the updated date. But we can help you by editing the core files to achieve that. Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/Looking forward to helping you.
  2. Jitendraa

    [Schema] Multiple Widget Area Layout On Homepage

    Hello, You can use Multiple widgets on Schema theme. You can add widgets to sidebar, and footer area on the site. Let us know if you need anything else. Thank you.
  3. Jitendraa

    [WP Quiz Pro] Save and Duplicate Issue

    Hello, The plugin requires PHP 7.0 or above to work fine. If users are using PHP version older than that, then the saving issue will happen. Also, if one user is using PHP 7.0 or above, but having a lot of Quiz, then they need to have more maximum execution time and input vars to make the quiz work without any issue. You need to take care of the above mentioned things to make the plugin work without any issues. Thank you.
  4. Jitendraa

    [WP Quiz Pro] Duplicate of quiz

    Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  5. Jitendraa

    [Schema] Custom home page and other pages

    Hello, Thank you for contacting MyThemeShop. We can see you have used some Custom CSS. There in that CSS, a value of container was defined to 970px. You can increase that value to overcome your issue. Hope that helps. Thank you.
  6. Jitendraa

    [Schema] Related posts in Schema

    Hello, Thank you for contacting MyThemeShop. The feature is only available on the Premium version. In the Premium version, you can find a Theme Options panel. There will be a section for single posts there. You can find the option for Related posts inside that. Hope that helps. Thank you.
  7. Jitendraa

    [WP Real Estate Pro] RETS Support?

    Hello, Thank you for contacting MyThemeShop. For now, the plugin is designed to pull data from IDX Broker here: https://www.idxbroker.com/ There are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.Feel free to let us know if you need anything else. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. The plugin WP Notification Bars can not be integrated with Mailster. For WP Subscribe Pro, the plugin is already compatible with Mailster and you can use your Mailster account with WP Subscribe Pro without any issues. Hope that helps. Thank you.
  9. Jitendraa

    [WP Quiz Pro] Duplicate Entire Quiz

    Hello, Thank you for contacting MyThemeShop. Currently we do not have any post duplicator feature. You need to look for different plugins with the feature to cover you requirement. Hope that helps. Thank you.
  10. Jitendraa

    [WP Quiz Pro] Question Label

    Hello, Thank you for contacting MyThemeShop. We can help you achieving that by editing the core files. Let us know if you need anything else. Thank you.
  11. Hello, Yes, our themes are SEO optimized. For creating a custom theme, please contact us here for Customization request to get a quote for your work. Thank you.
  12. Jitendraa

    [Writer] Which theme is this ?

    Hello, Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop.
  13. Jitendraa

    [Writer] Which theme is this ?

    Hello, Thank you for contacting MyThemeShop. The website you have shared is not built using WordPress at all. Let us know if you need anything else. Thank you.
  14. Jitendraa

    [HowTo] Trying to make a payment

    Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. You need to make sure you are using an international card. If still you are facing the issue, then you need to get in touch with your bank and ask them to whitelist this purchase. Your bank may be blocking this purchase. Let us know if you need anything else. Thank you.
  15. Hello, Thank you for taking the time to write us a testimonial, we are very happy to know that you are satisfied. Thank you for using MyThemeShop.
  16. Hello, As per our terms, the access to the product was revoked after the subscription is expired. But you can use the product you have downloaded for lifetime. The subscription was changed a month before you have made your purchase for those 2 themes, which you might have missed. For using the products again, you need to purchase them. As you have owned the product previously, please contact our account section here so that they'll arrange a suitable discount for you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. You need to log into your account to get the access to the free products: http://mythemeshop.com/my-account Hope that helps. Thank you.
  18. Jitendraa

    [Purple] Yearly Price?

    Hello, Thank you for contacting MyThemeShop. The renewal price will be $19/year from coming year onwards. Let us know if you need anything else. Thank you.
  19. Jitendraa

    Great theme and support

    Hello, I am really good to hear that you like our support and products. If there is anything you need help with, please do not hesitate to let us know. Thank you for using MyThemeShop.
  20. Jitendraa

    ABSOLUTE BEST SUPPORT

    Hello, I am really good to hear that you like our support and products. If there is anything you need help with, please do not hesitate to let us know. Thank you for using MyThemeShop.
  21. Jitendraa

    [WP Review Pro] Will this do what I want?

    Hello, Thank you for contacting MyThemeShop. By default the plugin does not have an option to remove the default ratings. You need to add them and then hide them using CSS and keep the User Review and Comment Reviews visible. But there is no way to show the user ratings based on the features. Let us know if you need anything else. Thank you.
  22. Jitendraa

    [Lawyer] Free vs Premium

    Hello, If you are referring about the Lawyer theme, it does not have a free version. For the Map, we'll help you adding the map to the content page. Let us know if you need anything else. Thank you.
  23. Jitendraa

    Fantastic and timely support

    Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, You need to stat a new ticket here: https://community.mythemeshop.com/forum/11-free-plugin-support/ There you can add details to the Sensitive area also. Let us know if you need anything else. Thank you.
  25. Jitendraa

    [WP Quiz Pro] Flip Card Featured Image Not showing up

    Hello, You need to add that to your Theme's Custom CSS area of WordPress's Additional CS area under Appearance > Customize. Thank you.
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