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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. The plugin WP In Post Ads is not meant to show that. But you can add your ads in the Category description area to cover your requirement. Let us know if you need anything else. Thank you.
  2. Hello, You need to know PHP to edit the codes as per your requirement. Thank you.
  3. Hello, The plugin does not have the option to set the quiz as per the shared screenshot. Let us know if you need anything else. Thank you.
  4. Hello, Try continuing the quiz. You can see the ad in between the quiz. In our demo we have added a dummy ad of MyThemeShop. Let us know if you need anything else Thank you.
  5. Hello, You can check the below quiz to check how the ad is working in the quiz: https://demo.mythemeshop.com/wp-quiz-pro/how-well-do-you-know-the-real-trial-of-oj-simpson/ Hope that helps. Thank you.
  6. Hello, You can use one theme from WooShop, WooCart, eCommerce or eMaxStore to cover your requirement. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. Please get in touch with our account section here so that our team will help you with that. Thank you.
  8. Hello, We have tested your site and we can see that your site is not responsive at all. It has nothing to do with the plugin. Please check the Home page also. It is not responsive too. Please work on your site's responsiveness. That'll fix the issue of the plugin too. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. By default there is no such option available with the plugin. You need to create custom function to achieve that. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. You need to use the Custom CSS to your theme to make it work. Thank you.
  11. Hello, The theme does not use any Builder. The theme has the fixed layout as shown on the demo. But if you want to use a Builder, you can use Elementor and design your page as per your requirement. Thank you.
  12. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please let us know what issue you are facing with the theme so that we'll check that and if there is an issue, we'll fix that. Looking forward to helping you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. There is no way to make different menu different color on the plugin. This is the feature of the theme which you are seeing in the demo. Also, the MegaMenu plugin does not support mobile layout. Thank you.
  14. Hello, Can you please let us know what error you are getting at the time of paying using Paypal? Also, you can complete your purchase using stripe instead where you can complete your purchase using your Credit/Debit cards. Thank you.
  15. Hello, That's great. Once done, you can start a new ticket in the Premium Support forum so that we'll help you with that. https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to helping you. Thank you.
  16. Hello, Yes, you need CSS for adjusting that and may be some changes in the header.php file. For support to the free product, you need to subscribe to the Support plan at just $9/year so that we'll help you with this. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. Here are the answers to your questions: What is the total size of the theme? The theme file is 9.7MB Recommended size of the featured post image/single post main image You can use image of 730x400px for a better result. Can I create child themes right from the WordPress dashboard (without server access)? Yes, you can do that from MyThemeShop Theme Option's panel. Can I build homepages with different category sections, tags, and others using drag and drop homepage sections? You can create HomePage with different categories only. You'll have option to do that. There are no Drag and Drop for that. Can I show Adsense and affiliate ads after certain number of paragraphs (through theme settings)? The theme does not have that feature. But you can use some Third Party plugin which is having that feature to cover your requirement. You can use Ad Inserter which may cover your requirement. Will it slow down my website any way? No, adding ads won't slow down your website. Is it compatible with Thrive architect plugin to build custom landing pages and WP Rocket for optimization? Yes, the theme is compatible with the mentioned plugins also. Can I show in-feed ads? You can use some Third Party plugin for this too. Can I show multiple navigation menus? The theme supports only 1 menu in the header. But you can use different menus in widget areas. Hope that helps. Thank you.
  18. Hello, We'll help you to hide the ad. The hidden ad won't affect the page load that much. So you need not to worry about that. Thank you.
  19. Hello, We have generated a custom invoice for you so that you can get the OnePage theme at just $19/year. Please use the below invoice for completing your purchase: https://mythemeshop.com/checkout/order-pay/536975/?pay_for_order=true&key=wc_order_c4IZBWODD2Yas Hope that helps. Thank you.
  20. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you.
  21. Hello, Thank you for contacting MyThemeShop. There are no such options available. But you can hide ads from selected posts/pages using Custom CSS. Hope that helps. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. Yes, you can do that. If you upgrade within 30 days of the initial purchase, then the amount you have paid will get adjusted on the Membership payment. If you upgrade after 30 days, then only some fraction of the amount you have initially paid will get adjusted. You need to get in touch with us so that we'll generate custom invoice for that. Hope that helps. Thank you.
  23. Hello, Can you please point us to the domain where you are seeing that? May be we are not getting you correctly. Looking forward to helping you. Thank you.
  24. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but a product with that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  25. Hello, We are not sure what you are referring to here. Please give some more details. Thank you.
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