[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. ´╗┐
  2. Hello, Thank you for contacting MyThemeShop. You can use the below invoice to complete your renewal: https://mythemeshop.com/checkout/order-pay/739155/?pay_for_order=true&key=wc_order_qQ0r9xDwLagGV Thank you.
  3. Hello, Thank you for contacting MyThemeShop. Our theme have a Theme Options panel. You can use that to customize the theme. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. 1. You can install the themes and plugins on multiple domains without any issues. 2. Once you remove the product from a domain, let us know so that we can remove that from your licensed domain list. Hope that helps. Thank you.
  5. Hello, We do not have any quiz type that can cover the requirement you have mentioned at the moment. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. You can check the quizzes of Personality type which can be used as poll. Demos can be found from here: https://demo.mythemeshop.com/wp-quiz-pro/category/personality/ Let us know if you need anything else. Thank you.
  7. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. 1. Yes, we are updating the Premium version of the plugin in continuous interval. 2. We are providing the Unlimited site license at just $19 now. You can take advantage of that. 3. Yes, you need to pay $19 again to get support and updates. Thank you.
  9. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  10. Hello, Thank you for contacting MyThemeShop. Once your subscription is expired, you can not download the theme again from your account. To download the theme, you need to renew your subscription again. Hope that helps. Thank you.
  11. Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.
  12. Hello, Thank you for contacting MyThemeShop. You can not renew that anymore as your subscription is expired around 1 year ago. You need to purchase the theme again for using that. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. First of all, Sensational theme is completely free. We do not have any Premium version of that. Also, you have mentioned that you can not find the customization mentioned in the site on the theme. Can you please be more specific that which customization you can't find so that we can try our best to point you on the right path? Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. The theme with a single site license comes with a single installation support. So, you can either use it on a subdomain or on the main domain. Thank you.
  15. Hello, We are glad you found our support team helpful. If you need any other help in future, feel free to ask. Thank you for using MyThemeShop.
  16. Hello, Thank you for contacting MyThemeShop. You can check the page speed test of this URL: https://demo.mythemeshop.com/designer/ Thank you.
  17. Hello, Thank you for contacting MyThemeShop. You can renew your subscription and start a new ticket in the Premium Support forum so that we can check that for you. Thank you.
  18. Hello, We appreciate that you have taken the time to write us a testimonial, it means a lot to our team. We look forward helping you again.
  19. Hello, Thank you for contacting MyThemeShop. Are you using Schema Free or Pro? Looking forward to helping you. Thank you.
  20. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please share your invoice ID so that we can track your purchase? Looking forward to helping you. Thank you.
  21. Hello, Thank you for taking the time to share your experience with MyThemeShop, it means a lot to our team. We look forward in helping you again.
  22. Hello, Thank you for contacting MyThemeShop. No, WooCommerce plugin is not required to use the Coupon theme. But if you want the shop feature on the site, then you need to install that plugin. Hope that helps. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. We have removed your registered domain. You can use the theme on a new domain without any issues. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. We can not find any purchase of MyBlog associated within your account. Have you purchased that from a different account? Looking forward to helping you. Thank you.
  25. Hello, The themes are free, but the support to the theme is not free. Also, if you are purchasing the premium theme, you'll get 1 year of support and updates for free. If you are purchasing the support plan now, and upgrading to the Premium plan within 30 days, then we can also adjust the price on the Premium theme purchase too. Thank you.
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