[Launch Offer] Create bespoke magazine websites with this new theme [GET IT NOW]
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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please use the below invoice for completing your purchase at the discounted price: https://mythemeshop.com/checkout/order-pay/601605/?pay_for_order=true&key=wc_order_MonjrEGrSmgyq Hope that helps. Thank you.
  2. Hello, We are glad to hear that from you. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  3. Hello, We are glad to hear that from you. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  4. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
  5. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
  6. Hello, For now both the Free and Premium version of the plugin does not have the feature at the moment. You need to make some custom modifications for achieving that. Thank you.
  7. Hello, Yes, you can create a page where users can comment with their reviews. But the user review won't show without your reviews. So you can add your review and hide that using CSS on the frontend. Thank you.
  8. Hello, We'll check that and help you with your issue asap. Thank you.
  9. Hello, You are using a Premium theme. We provide support to the free themes only in the Premium forum area. Please use your Premium account and post in the Premium Support forum so that we'll help you with this. Thank you.
  10. Hello, By default, there is no way to add buttons. But you can add a URL to the description area and can design that like a button. Thank you.
  11. Hello Thank you for contacting MyThemeShop. You need to use AMP plugin with our themes to make it AMP compatible. You can try the below plugin with the theme: https://wordpress.org/plugins/amp/ Thank you.
  12. Hello, Thank you for contacting MyThemeShop. Yes, you can remove the Featured posts section from below the header and can add the ad area there. For adding author image, you can either use Gravatar image or by using some Third Party plugin. For the shortcode, you need to use the below plugin: https://wordpress.org/plugins/wp-shortcode/ Thank you.
  13. Hello, Thank you for contacting MyThemeShop. Yes, you can change the color of the theme as per your requirement. You can change the background image with another image. Yes, we are available 24 hours. We'll reply to your ticket in a couple of hour. Thank you.
  14. Hello, @shobha.patwal Please start anew ticket in the Premium Support forum so that we'll help you adjusting that. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. The minimum price of any product during the offer period is $19/year. If there is any product with pricing more than $38, you can get 50% discount on them. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. The plugin is not designed to work with WooCommerce. But the plugin's result field is a HTML field. You can add any WooCommerce shortcode there to show WooCommerce products in the result field. Hope that helps. Thank you.
  17. Hello, Sorry, the plugin can only shorten the URL within a domain. You can not use a different domain than the one you are using the plugin on. Let us know if you need anything else. Thank you.
  18. Hello, Thank you for your kind words and for taking the time to write a testimonial. We really appreciate that and are looking forward to help you again.
  19. Hello, Thank you for your kind words and for taking the time to write a testimonial. We really appreciate that and are looking forward to help you again.
  20. Hello, Thank you for contacting MyThemeShop and your interest in Schema theme. For changing the header color, you need to use Custom CSS. For footer, you can control the color from Theme Options directly. Thank you.
  21. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. 1. You can check the demo from here: https://demo.mythemeshop.com/wooshop/ 2. We can see you have already purchased the plan now. 3. From the second year onwards, you need to pay $59/year for the renewal. Thank you.
  22. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  23. Hello, We are glad you found our support useful as per your need. Do let us know if you need any assistance from us in future. Thank you for using MyThemeShop.
  24. Hello, Yes, we can help you with these changes you have mentioned. Let us know if you need anything else. Thank you.
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