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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop. Yes, the plugin will work fine with Pages, Posts and all CPTs. Hope that helps. Thank you.
  3. Hello, If the plugin fetches the post details, then we can help you with code to add inside the loop of this post code so that it'll fetch the review also. If you are adding the content manually, then you can add the shortcode of the review to show the review in that area too. Thank you.
  4. Hello, No, the performance of your site won't get affected. The plugin definitely will add some more files to your site but you need to optimize them to not get issue on Google Page Speed test. Regarding showing stars of one page in another using shortcode is possible with the plugin. For ACF, where you want to use that? As this plugin will integrate with other CPTs, page and posts. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. Yes, you can use this type of review with the plugin. Hope that helps. Thank you.
  6. Hello, You can use one of the below tools to convert CSV to JSON: https://csvjson.com/ https://www.site24x7.com/tools/csv-to-json.html https://retool.com/utilities/convert-csv-to-json Hope that helps. Thank you.
  7. Hello, We are glad you found our support useful as per your need. Do let us know if you need any assistance from us in future. Thank you for using MyThemeShop.
  8. Hello, Thank you for taking the time to leave us a testimonial, we really value your words. We look forward in seeing you again on the forums if you face any other difficulties. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You need to start a new ticket in the Premium Support forum so that we can help you with that there. https://community.mythemeshop.com/forum/7-theme-support/ This is the Pre-Sales section. Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. Yes the theme is still supported. We are going to release a major update to the theme as per Google's best practice and our team is working on that in the last phase. This is the reason there is no update to the theme lately. An update will be out asap. Thank you.
  11. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. You want to know how to import quizzes or how to make CSV to JSON? Looking forward to your reply. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. We have not discontinued the theme. We just stopped selling that to new users. But users having active subscription can get support and updates to that. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. This is the default feature of the plugin to set the images in grid format as shown in the demo. You can use your Premium account and post in the Premium Support section by sharing your site's login details so that we can help you with the setup. Looking forward to helping you. Thank you.
  15. Hello, Yes, you can set that format in all your quizzes and also in all your questions. Hope that helps. Thank you.
  16. Hello, Can you please check this quiz in the demo: https://demo.mythemeshop.com/wp-quiz-pro/what-type-of-millennial-are-you/ And confirm if you want the layout like the 4th quiz here? Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. Yes, all our themes will work fine with Dokan Multivendor plugin. Thank you.
  18. Hello, You can get the theme and use the ad code. If you got the issue, then start a new ticket in the Premium Support forum so that we can help you with that. Thank you.
  19. Hello, Thank you for contacting MyThemeShop. We have replied to your other ticket here: You can continue over there in future. Thank you.
  20. Hello, Thank you for contacting MyThemeShop. We have replied to your other ticket here: You can continue over there in future. Thank you.
  21. Hello, We can help you to change the width of the layout using CSS. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. By default, the plugin does not have that feature by default. But you can make changes to the plugin files for achieving your requirement. Thank you.
  23. Hello, Thank you fr contacting MyThemeShop. Yes, you can arrange images in grid format like your image. Also, regarding the video, yes you can add that, but not audio. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. You can use asynchronous ads (responsive ads) on your site so that your ads won't get crop on the site. Also, regarding the discount, please get in touch with us here. Thank you.
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