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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. Can you please use your Premium account and post in the Premium support forum so that we can help you with this? Thank you.
  2. Hello, Thank you for contacting MyThemeShop. No, the Rank Math Pro plugin is not included in the Extended Membership plan at the moment. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. 1. No, the Rank Math Pro plugin is not included in the Extended Membership plan at the moment. 2. JustFit theme does not come with any builder. You can customize the Home page using the Theme Options panel. For the other pages, you can use any page builder you want. Thank you.
  4. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Can you please add the API again and check if that fixes the issue for you? Thank you.
  5. Hello, Thank you for contacting MyThemeShop. Are you using AppTheme or SociallyViral? Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. Yes, you can do that. For that, you need to change the theme's thumbnail dimension which we'll help you with. Thank you.
  7. Hello, Thank you for leaving us a testimonial, we really appreciate that. We hope to see you again in our forums as we look forward in helping you.
  8. Hello, Thank you for contacting MyThemeShop. Your subscription will renew at just $59/year. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You can use the below invoice to complete the purchase at your regular price with your new card: https://mythemeshop.com/checkout/order-pay/699748/?pay_for_order=true&key=wc_order_l7sX7Isk1fuxp Thank you.
  10. Hello, Thank you for contacting MyThemeShop. Yes, you can find option to deactivate sidebar within each page and posts. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. You can use Elementor or WP Bakery with Schema. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. The theme supports footer widgets. Have you gone through the demo here: https://demo.mythemeshop.com/s/?theme=Schema Thank you.
  13. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. You have purchased one product on October 14 and another on November 14 and you are being charged on the same date every year. There are no other purchases assoc
  14. Hello, You need to update the theme to the latest version to overcome this issue. If still issue is not resolved, then please start a new ticket in the premium support forum so that we'll help you with this. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. You can use your Premium account from where you have purchased the theme and start a new ticket in the Premium Support forum so that you we can help you with this. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. Without the offer period, you'll get the Membership with a single site license at just $99.47/year. But during the offer period, you are getting Membership with an Unlimited site license at just $99.47/year which normally costs $420/year. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. We do not have any sale at the moment. But you can get in touch with our account section here so that they'll give you a suitable deal for your purchase. Thank you.
  18. Hello, Thank you for contacting MyThemeShop. There is no issue if you change the account. Your settings will remain safe. Thank you.
  19. Hello, Thank you for contacting MyThemeShop. The Free plugin also work without any issues. As you are facing issues, you need to make sure you are using the latest version of the plugin, latest version of PHP on your site. Deactivate all your plugins except this one and check if that works. Enable the default theme and check. That'll fix the issue most probably. Thank you.
  20. Hello, You can't do that at the moment with the plugin. Thank you.
  21. Hello, Thank you for contacting MyThemeShop. We are glad you got that working now. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  22. Hello, Thank you for contacting MyThemeShop. We can only help you to adjust the thumbnail dimension. For the rest, the websites have made custom solution which we can not help you with. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. You need to make custom solution to achieve that. If you want our team to do that for you, please submit the Customization request form here to get a quote. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. This feature is not available with the plugin at the moment. You can get in touch with our team to get a quote for customization about this feature: https://mythemeshop.com/contact-us/ Thank you.
  25. Hello, Writer theme is not a free theme. Can you please let us know which theme you are using? Looking forward to helping you. Thank you.
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