[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Jitendraa

Support
  • Content Count

    106,931
  • Joined

  • Last visited

Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. Yes, you can use those 2 plugins with this theme without any issues. Thank you.
  2. Hello, Thank you for contacting MyThemeShop. We have replied to your other ticket here: You can continue over there in future. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. 1. This is a default WordPress feature. You can achieve that with this theme also without any issues. 2. It is a theme feature. 3. Yes, with the theme purchase, you'll get 1 year of free support and updates. 4. The widget shows your latest gallery items. Regarding the malicious attack, iframe is not a malicious code. Our demo is loading within an iframe. Similarly Google, Facebook are also providing their embeds within iframe. This is a secure thing. But unwanted iframes may cause issue. You can check the wi
  4. Hello, Changes made to that area will remain safe even after you update the theme. Thank you.
  5. Hello, 1. You can check the changes from here: https://mythemeshop.com/changelog/?product=sociallyviral 2. You can not retrieve the changes you have made within that area. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. 1. Yes with the $99.47/year membership, you can download all themes and plugins and get support for all. 2. You can use each product on upto one domain with the membership plan. If you are planning to use multiple products on both domains, then you can do that. 3. No, Rank Math is not included in this plan. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. 1/2. You can set your ad accordingly to cover these points. 3. Yes, you can do that with the plugin's default form. To get your required field, you need to edit the plugin core file. 4. Yes, you can do that. Thank you.
  8. Hello, Most of our users do not have any issues with the plugin and our themes. But some have issues which can be fixed using some minor fixes. So, you can use the plugins with our theme without any issues. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You have subscribed to a single site license of the theme which will renew at just $19/year. Thank you.
  10. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
  11. Hello, The changes made inside the Theme Options panel will remain safe even after you update the theme in future. But changes made inside the php files will reset upon update. If you have added the analytics code in the Theme Options panel, then it'll remain safe too. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. Yes, after you renew your subscription, you can see your old tickets. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. Can you please let us know where you have added the Custom CSS to your theme and where you have made the custom modifications? Have you modified any core file for that? Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. We have not tested the compatibility with those 2 plugins but it should work fine for you. Thank you.
  15. Hello, You can use that email and post your query in the Premium plugin's forum so that we can assist you with that. Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. Yes, with the single site license, you can use the theme only on a single domain. With the 3 site license, you can use it on 3 domains and with Unlimited site license, you can use it on Unlimited domains. You can not use it on more than the registered domains. Thank you.
  17. Hello, We are glad you found our help useful. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  18. Hello, Yes, you can use the theme on both websites. But you may need to use some Third Party plugin with the theme to achieve that feature. Thank you.
  19. Hello, Regarding the multi-site license, if you are using all your sites on a multisite network, then a single site license will work for you. But if you are going to install the theme on different domains which are not on a multisite network, you need an Unlimited site license for using them on a 4-5 domains. Thank you.
  20. Hello, Thank you for contacting MyThemeShop. By default, with the theme/plugin purchase, you are getting one year of support and updates. If you want support after 1 year, then you need to renew your subscription again for another year. We do not provide support separately like Envato at the moment. Thank you.
  21. Hello, Our respective team will get back to you asap. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. Currently, we can give you a 50% discount on the base price for the Unlimited site license membership so that you need to pay $210/year. Let us know if that's fine so that we'll generate a custom invoice for you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. We have replied to your email. You can continue over there in future. Thank you.
  24. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
×
×
  • Create New...