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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop. Yes, by default there is no way to achieve that. But we can help you with this by editing the core files. Thank you.
  2. Hello, @buxykay Thank you for contacting MyThemeShop. We have removed the unwanted product from your account. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. 1. Currently, the number supports a maximum value of 50 or something like that. But we can help you to increase that by editing the core file. And the number of posts you want to show, the more time the widget will take to show the posts as it'll show the posts after all posts will load. 2. Ill add a note to the team to consider this feature in the upcoming updates. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. The plugin will integrate with the comment form of your site. So if your site's comment form supports reply now, then when you use the plugin, this'll do too. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. Please use the account using which you have purchased the Schema theme and start a new ticket in the Premium Support forum so that we can help you with this. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. You need to do that using Custom CSS. Once you get the plugin, please start a new ticket in the Premium Support forum so that we can help you with some Custom CSS for adjusting that. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. The Free version of the theme does not have a Theme Options panel and no option to import demo content. Let us know if you need anything else. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. You can check what's included in the support from here: If your requirement is something beyond that, then you can opt for paid customization. For paid customization, you can get in touch with our team here to get a quote. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You can use your Premium account using which you have purchased the theme and start a new ticket in the Premium Support forum so that we can help you with this. Thank you.
  10. Hello, Thank you for your sweet words, we really appreciate that. Our team is happy to know that you are satisfied with our services. We look forward in helping you again.
  11. Hello, Sorry for the miscommunication. Support to Free themes come with a price of $9/year. We are asking about that. Have you got a support subscription? If so then you can start a new ticket in the Free theme support forum so that we can help you with this. Thank you.
  12. Hello, Thank you for contacting MyThemeShop. Yes, you are correct. We provide refund within 30 days with no questions asked. Thank you.
  13. Hello, Thank you for contacting MyThemeShop. You can refer the below knowledge base or creating a comparison table: https://mythemeshop.com/kb/wp-review-pro/comparision-table/ Hope that helps. Thank you.
  14. Hello, Yes, you can just remove the cart button and use the rest. We'll help you with this. You need to use any of the themes, use WooCommerce and create product categories like cardio, homegym, accesories, supplements and add respective products in those categories. Hope that helps. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. You can remove the Cart option from the themes also. We'll help you with this. Considering, you have gone through the shop themes we have, you can check the below themes which may cover your requirement: https://demo.mythemeshop.com/s/?theme=JustFit https://demo.mythemeshop.com/s/?theme=Fitness Hope that helps. Thank you.
  16. Hello, Yes, it's possible to get approximately same look with some editing. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. 1. We'll help you with editing the core files to add Featured image as per the reference site. 2. If you get the single site license, then it'll renew at just $19/year from second year onwards. And if you get the 3 site license, that'll renew at just $35/year from second year onwards. Hope that helps. Thank you.
  18. Hello, You can add the code by going to Appearance > Theme Options > General Settings > Footer code instead to check if it is working. Thank you.
  19. Hello, @asifjalilk Thank you for contacting MyThemeShop. Can you please let us know which theme you are using? Thank you.
  20. Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.
  21. Hello, For support to the Free products, you need to pay only $9/year. We do not have any free support besides that. Thank you.
  22. Hello, We do not have any free support at the moment. Thank you.
  23. Hello, Sure, we'll definitely help you with your query. But you need to get a support plan and start a new ticket in the Free theme support forum first. Thank you.
  24. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://c
  25. Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://c
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