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Mili

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  1. Hello, Thank you for contacting MyThemeShop today. You can perhaps use another plugin which can handle user registration and upon registration redirect them to a quiz page. However our plugin on it's own cannot do that, therefore you would need a custom solution such as a plugin or a developer which can create that for you. Looking forward to helping you. Thank you.
  2. Hello Matthias, Thank you for taking the time to leave us a testimonial, it means a lot to our team. We hope to be able to help you in the future as well. Cheers,
  3. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. We only recommend the latest PHP versions for the plugin to work. However if you purchase the pro version and it doesn't work on your site you can request a refund, we issue refunds without any questions asked. You will also have access to our premium support where our developers will take a look if the issue is related to PHP or to a plugin conflict. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. The theme does not have a store or shop page, unfortunately. However you can create a page and add images to it, then link each image to a store of your choice. You can do the same for a categories page. Looking forward to helping you. Thank you.
  7. Hello Senka, We really appreciate your input and sharing your experience to other users. We look forward seeing you again and helping you again. Take care
  8. Hello, Thank you for your kind words and for taking the time to write us a testimonial, it really means a lot to us. We appreciate you being part of our community and supporting our business. We look forward seeing you again in our forums. Thank you
  9. Hello, Modifying the H4 tags to be different on each related post would require a custom solution. What you can do is disable the theme's related posts and use a plugin instead. I hope that helps. Thanks,
  10. Hello, Thank you for contacting MyThemeShop today. Yes, our support staff will help you change the design of the buttons once you purchase the theme. Simply open a support ticket in these forums and we will help you. If you are not satisfied you can request a refund. Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. We would be happy to assist you with that. Assuming you are already logged in to your account, please follow the following link to edit the details you want to show on your invoice: https://mythemeshop.com/my-account/edit-address/billing/ Once edited, please head over to the following link and download your updated invoice: https://mythemeshop.com/my-account/orders/ Then follow this image tutorial: http://take.ms/1VmUs Please stay advised that the invoice information can only be changed for the active subscriptions. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  12. Hello, Yes, you can create a banner that will be placed on different specific pages that you choose, not all pages. The engagement from banner can be tracked if you install Google Analytics on your site, otherwise our plugin is not able to track engagement on it's own. I hope it helps. Thanks,
  13. Hello, Thank you for contacting MyThemeShop today. For this you would need a custom solution, unfortunately it is outside of our scope of support. Perhaps this tutorial may help: https://mythemeshop.com/blog/wordpress-speed-optimization/#avoid-google-fonts-and-server-fonts-locally Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. We are really sorry but such a function would require a custom solution. Looking forward to helping you. Thank you.
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