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Mili

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  1. Hello Senka, We really appreciate your input and sharing your experience to other users. We look forward seeing you again and helping you again. Take care
  2. Hello, Thank you for your kind words and for taking the time to write us a testimonial, it really means a lot to us. We appreciate you being part of our community and supporting our business. We look forward seeing you again in our forums. Thank you
  3. Hello, Modifying the H4 tags to be different on each related post would require a custom solution. What you can do is disable the theme's related posts and use a plugin instead. I hope that helps. Thanks,
  4. Hello, Thank you for contacting MyThemeShop today. Yes, our support staff will help you change the design of the buttons once you purchase the theme. Simply open a support ticket in these forums and we will help you. If you are not satisfied you can request a refund. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. We would be happy to assist you with that. Assuming you are already logged in to your account, please follow the following link to edit the details you want to show on your invoice: https://mythemeshop.com/my-account/edit-address/billing/ Once edited, please head over to the following link and download your updated invoice: https://mythemeshop.com/my-account/orders/ Then follow this image tutorial: http://take.ms/1VmUs Please stay advised that the invoice information can only be changed for the active subscriptions. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  6. Hello, Yes, you can create a banner that will be placed on different specific pages that you choose, not all pages. The engagement from banner can be tracked if you install Google Analytics on your site, otherwise our plugin is not able to track engagement on it's own. I hope it helps. Thanks,
  7. Hello, Thank you for contacting MyThemeShop today. For this you would need a custom solution, unfortunately it is outside of our scope of support. Perhaps this tutorial may help: https://mythemeshop.com/blog/wordpress-speed-optimization/#avoid-google-fonts-and-server-fonts-locally Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. We are really sorry but such a function would require a custom solution. Looking forward to helping you. Thank you.
  9. Hello, To have only Schema theme on unlimited sites it would be $39. To have all themes on unlimited sites it would be $199. Thanks,
  10. Hello, We offer support for free versions as well. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.
  11. Hello, Thank you for contacting MyThemeShop today. The theme Schema is for $39/year and membership is $199/year for all the themes & plugins. Does that clarify? Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. WP Review Pro is a premium plugin. To get access to support you must have a valid subscription, once you do you will be able to post your support request here: https://community.mythemeshop.com/forum/12-plugin-support/ Looking forward to helping you. Thank you.
  13. Hello, Thank you for contacting MyThemeShop today. 1. Yes, your users can leave reviews and not just the admins. 2. Yes it should be possible, see example here: https://demo.mythemeshop.com/wp-review-pro/point-review-facebook-template/ If it doesn't satisfy your needs, you can always request a refund. We issue refunds within 30 days no questions asked. Looking forward to helping you. Thank you.
  14. Hello, We are really sorry but our theme does not have that function. We apologize for the inconvenience.
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