[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  2. Hello, If you purchase the Extended Membership, you can use each theme/plugin on upto 10 domains. But with the single product purchase, you can use each product on upto 5 domains you own. For the Free products, you can use them on unlimited domains. If you want to use the product more than the limit, you need to purchase the subscription again. Hope that helps. Thank you.
  3. Hello, You can use My WP Translate plugin for translating the text as per your requirement. Hope that helps. Thank you.
  4. Hello, We'd love to help you in this matter. Please start a new ticket in the Premium Support forum with your site URL so that we can help you regarding that. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop. We have replied to your ticket here: You can continue over there in future. Hope that helps. Thank you.
  6. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  7. Hello, Thank you for the testimonial. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  8. Hello,Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. You have got the $8 store credit with your WP Notification Bars purchase which you can use on your next purchase. Hope that helps. Thank you.
  10. Hello, You need to install MyThemeShop: Theme/Plugin Updater plugin on your site downloading it from your account. After installing, you can connect to your account using that plugin in your Dashboard so that you will be notified about the update in your Dashboard and can update your plugin there directly. Hope that helps. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. We have already updated the plugin to make it GDPR compliant. https://mythemeshop.com/changelog/?product=wp-subscribe-pro You can update the plugin to the latest version to get that feature. Hope that helps. Thank you.
  12. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  13. Hello, Thank you for sharing your experience with us. Please don't hesitate to open a new topic in our support forums if there is any other issue and we will try our best to help you. Thank you for using MyThemeShop.
  14. Hello, Thank you for sharing your experience with us, we are very happy to know that you are satisfied with us. Please don't hesitate to open a new topic in our support forums if there is any other issue and we will try our best to help you. Thank you for using MyThemeShop.
  15. Hello, Thank you for contacting MyThemeShop. 1. All your changes will reset to default as you have edited the core files when you install the Premium version of the plugin. 2. Your existing blog posts will have the shortcodes and those will work fine also. 3. Yes, you can use them with the Premium version of the plugin also. Let us know if you need anything else. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. We do not have any themes which will work with Schema theme as a landing page. What you are looking for is a plugin to create a landing page with your current theme. Please check out some suitable plugins from here: http://wordpress.org/plugins/ Let us know if you need anything else. Thank you.
  17. Hello, Thank you for sharing your experience with us, we really appreciate it. Please don't hesitate to open a new topic in our support forums if there is any other issue and we will try our best to help you. Thank you for using MyThemeShop.
  18. Hello, Thank you for the feedback. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  19. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  20. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  21. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  22. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
  23. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please use the below invoice for purchasing the Coupon theme at $19 for the first year: https://mythemeshop.com/checkout/order-pay/303842/?pay_for_order=true&key=wc_order_5aef05a0eb656&subscription_renewal=true Let me know if you need anything else. Thank you.
  25. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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