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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Schema theme does support featured categories in the Home Page. So if you want to list separate products you just need to add those categories so that it will cover your requirement. So you can go with Schema theme. Otherwise, you can take a look at the below themes also: https://demo.mythemeshop.com/s/?theme=AdSense https://demo.mythemeshop.com/s/?theme=NewsToday https://demo.mythemeshop.com/s/?theme=SciallyViral Let us know if you need anything else. Thank you.
  2. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  3. Hello, Yes, the theme can be translated into different language. To make it multilingual you can use qTranslate or WPML plugin. Or if you want to translate the site into a single language then you can use My Wp Translate plugin. Hope that helps. Thank you.
  4. Hello,Thank you for contacting MyThemeShop. Yes, if you do not cancel your recurring payment, you will be charged automatically for the renewal. If you cancel your subscription after one or two month (for an annually subscribed product) , then you still get support and updated for complete year.If you want to cancel your recurring payment,.please follow the following steps:1. Head over to your account on MyThemeShop by logging into the following URLhttps://mythemeshop.com/#login2. Click on the "Payment History" tab once you are logged in.3. Click on the 'cancel' link beside the product you want to cancel. Here's a screenshot for reference:http://take.ms/4h1WG4. That's it; you will no longer be charged anything automatically for the product you canceled once your subscription for it expires.If you paid via PayPal but don't see an option to cancel, you can change or cancel your agreement with MyThemeShop, log in to your PayPal account, and head over to below link:https://www.paypal.com/sg/cgi-bin/webscr?cmd=%5fmanage%2dpaylistHope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.
  5. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  6. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  7. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  8. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  9. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  10. Hello, Thank you for contacting MyThemeShop. By default the plugin does not have any such plugin. However, you can use custom CSS to add background image to that bar. Let us know if you need anything else. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. If you purchase the Extended Membership, the pricing for the first month is $87 and from the second month you need to pay $19 until the subscription is active. If you cancel the subscription in between, you need to start from the beginning again. Hope that helps. Thank you.
  12. Hello, Thank you for your interest in PointPro. 1. Unfortunately, it is not possible to get the features default template of Point Pro in the free version of the theme. You can only get blog view on the free version of the theme. 2. To get support for the free version of the theme you can start a new support ticket in the Free Forum Section. Thank you.
  13. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  14. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  15. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  16. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  17. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  18. Hello, Thank you for contacting MyThemeShop. You need to use the below plugin to cover your requirement: https://wordpress.org/plugins/q2w3-fixed-widget/ Let us know if you need anything else. Thank you.
  19. Hello, Thank you for contacting MyThemeShop. The plugin is not included with the theme. You need to buy it separately. Let us know if you need anything else. Thank you.
  20. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  21. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  22. Hello, Thank you for contacting MyThemeShop. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for the lifetime on unlimited domains you own. The product's price on the landing page is for the first year. From the second year, you have to pay a nominal and discounted price to get support and updates. You can cancel at any time, though. Though, if you want, you can purchase the theme again and use coupon code “RenewalDiscount” to get the item for a discounted price. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz If that doesn't help, please contact our accounts department from this page linking to this ticket: https://mythemeshop.com/contact-us/ Looking forward to helping you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. We support payments both through PayPal and Stripe. You need to select the Stripe payment gateway using which you can pay using your Credit/Debit card. Hope that helps. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. If you need any further assistance, then please start a new ticket in the Premium Support section so that we can help you better there. Thank you.
  25. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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