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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  2. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  3. Hello, Thank you for contacting MyThemeShop. @vitalisdexter We have not tested the import for PlayBuzz. You can check the import feature with the Free version of the plugin to see if that fixes the issue for you. https://wordpress.org/plugins/wp-quiz/ Hope that helps. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. The discounted price is shown to already registered users. For all new users, the price of a single product is higher. Discounted prices are a token of appreciation to old users. Hope that helps. If you have any further question(s), please let us know. Thank you.
  5. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing with your purchase. We have generated a custom invoice for you so that you can purchase the Feminine theme with discounted price: https://mythemeshop.com/go/pay/LWW73-7ab43c0589d627b6 Let us know if you need anything else. Thank you.
  6. Hello, Thank you for contacting MyThemeShop. We support both PayPal and Stripe payment options. We went ahead and generated a custom invoice for you so that you can purchase the theme using your Debit Card: https://mythemeshop.com/go/pay/NJN9E-b0ce601af79d1531 Let us know if you need anything else. Thank you.
  7. Hello, Thank you for contacting MyThemeShop. Can you please let us know for which theme you want details so that we can help you in this matter? Looking forward to helping you. Thank you.
  8. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  9. Hello, Thank you for contacting MyThemeShop. The plugin can take backup of the complete database backup of that particular installation. Let us know if you need anything else. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. 1. If you purchase the plugin now, you can use it on upto 5 domains you own. 2. Unfortunately, that function is not available with this plugin. 3. This plugin supports only WordPress. There are no options available to migrate it to/from Magento for now. Let us know if you need anything else. Thank you.
  11. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  12. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  13. Hello, Thank you for contacting MyThemeShop. If you are purchasing the Extended Membership, then you can use each theme on maximum 10 sites. Let us know if you need anything else. Thank you.
  14. Hello, There are some Third Party plugins available which are giving that functionality. You can take a look at them. Otherwise, you can submit your customization request here. Thank you.
  15. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so we've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, We'll be sure to let you know.We are sorry we couldn't give you better news here.Let us know if you need anything else. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. The theme used in the WP Quiz Pro demo is Newspaper. https://demo.mythemeshop.com/s/?theme=NewsPaper Let us know if you need anything else. Thank you.
  17. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  18. Hello, If you have not received the refund, then please check the status of the transaction having transaction ID: hidden. You can get the exact status. Also, please use the above invoice for subscribing at a discounted price again. Thank you.
  19. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  20. Hello, Thank you for contacting MyThemeShop. Are you referring to the comment reviews? If so then the reviews will show in an ascending order, not in random manner. Let us know if you need anything else. Thank you.
  21. Hello, Thank you for contacting MyThemeShop. As admin, you can submit only a single review. You can check the review structure from the plugin here: https://demo.mythemeshop.com/wp-review-pro/excepteur-sint/ Let us know if you need anything else. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. We can see you have already purchased the Extended Membership. As the other two products you have purchased within 10 days from the date of purchasing the Extended Membership, we went ahead and refunded the Extended Membership you have paid and generated a custom invoice for you so that you can purchase the Extended Membership again with discounted price: https://mythemeshop.com/go/pay/S4F7J-12787c2c58b677b0 Also, after you purchase the Extended Membership, you need to cancel the recurring payment of your other subscriptions so that you won't get billed for them again in future. Let us know if you need anything else. Thank you.
  23. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  25. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
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