[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Jitendraa

Support
  • Posts

    109,812
  • Joined

  • Last visited

Everything posted by Jitendraa

  1. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  2. Hello, Thank you for contacting MyThemeShop. The plugin can take backup of the complete database backup of that particular installation. Let us know if you need anything else. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. 1. If you purchase the plugin now, you can use it on upto 5 domains you own. 2. Unfortunately, that function is not available with this plugin. 3. This plugin supports only WordPress. There are no options available to migrate it to/from Magento for now. Let us know if you need anything else. Thank you.
  4. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  5. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  6. Hello, Thank you for contacting MyThemeShop. If you are purchasing the Extended Membership, then you can use each theme on maximum 10 sites. Let us know if you need anything else. Thank you.
  7. Hello, There are some Third Party plugins available which are giving that functionality. You can take a look at them. Otherwise, you can submit your customization request here. Thank you.
  8. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so we've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, We'll be sure to let you know.We are sorry we couldn't give you better news here.Let us know if you need anything else. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. The theme used in the WP Quiz Pro demo is Newspaper. https://demo.mythemeshop.com/s/?theme=NewsPaper Let us know if you need anything else. Thank you.
  10. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  11. Hello, If you have not received the refund, then please check the status of the transaction having transaction ID: hidden. You can get the exact status. Also, please use the above invoice for subscribing at a discounted price again. Thank you.
  12. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  13. Hello, Thank you for contacting MyThemeShop. Are you referring to the comment reviews? If so then the reviews will show in an ascending order, not in random manner. Let us know if you need anything else. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. As admin, you can submit only a single review. You can check the review structure from the plugin here: https://demo.mythemeshop.com/wp-review-pro/excepteur-sint/ Let us know if you need anything else. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. We can see you have already purchased the Extended Membership. As the other two products you have purchased within 10 days from the date of purchasing the Extended Membership, we went ahead and refunded the Extended Membership you have paid and generated a custom invoice for you so that you can purchase the Extended Membership again with discounted price: https://mythemeshop.com/go/pay/S4F7J-12787c2c58b677b0 Also, after you purchase the Extended Membership, you need to cancel the recurring payment of your other subscriptions so that you won't get billed for them again in future. Let us know if you need anything else. Thank you.
  16. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  17. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  18. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  19. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  20. Hello, Thank you for your testimonial. We are glad you found our help useful. If you need any other help in future, feel free to ask. We'll be happy to help. Thank you for using MyThemeShop
  21. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  22. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  23. Hello, Thank you for the feedback. It means a lot to us. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, Thank you for contacting MyThemeShop. From July'17, the renewal price for the themes have increased from $19 to $35. So, for the renewal, you need to pay $35 from the second year onwards. However, if you have purchased the theme before the mentioned date, then renewal for that theme will go as usual that is $19/year. Hope that helps. Thank you.
  25. Hello, Thank you for contacting MyThemeShop. 1. The large images are slider image (Owl Carousel Slider). You can set them by going to Appearance > Theme Options > Home Page > Slider. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/slider-settings/ 2. You need to set them manually under Appearance > Theme Options > Home Page > Carousel. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/carousel-settings/ 3. You need to set them manually under Appearance > Theme Options > Home Page > Popular Stores. https://demo.mythemeshop.com/coupon/options-panel/homepage-settings/popular-store-settings/ 4. Yes, you can use My WP Translate plugin to cover your requirement. Hope that helps. Thank you.
×
×
  • Create New...