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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for your testimonial, we look forward in helping you again.
  2. Hello, Can you please provide the account with admin privilege so that we'll take a look at the other options? Looking forward to helping you. Thank you.
  3. Hello, Thank you for sharing your experience with us, we really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  4. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  5. Hello, Thank you for the feedback. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  6. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  7. Hello, The version 0.9.10 is already out. You can download it in a couple of hours. Let us know if you need anything else. Thank you.
  8. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  9. Hello, The login details you have shared are not working for us. Can you please check them, fix and let us know so that we'll help you further? Looking forward to helping you. Thank you.
  10. Hello, We can not find any link in the text shown in your screenshot. It is showing as normal text with Bold fonts. http://take.ms/QasIN We have also tried editing the text and we can edit that successfully. We also made sure that the Rank math plugin is activated on the site during the testing we have done. Let us know if you still having issues so that we'll help you further. Looking forward to helping you. Thank you.
  11. Hello, The login details you have shared above are not working for us. Can you please check that again, fix that and let us know so that we'll check that for you? Looking forward to helping you. Thank you.
  12. Hello, Can you please mentioned if you are getting issues with all MTS themes or themes with other providers also? We'll forward the same to our Developers so that they can look at the exact issue and fix that. Looking forward to helping you. Thank you.
  13. Hello, Feel free to ask if you need anything else in future. Thank you for using MyThemeShop.
  14. Hello, Please share the sensitive area in this format: site URL: Username Password: MyThemeShop username: MyThemeShop password: Currently we can not find your site URL. Looking forward to helping you. Thank you.
  15. Hello, @mail14 Thank you for contacting MyThemeShop. Please start a new ticket with your issues in the Premium Support forum so that we can help you regarding that: https://community.mythemeshop.com/forum/7-theme-support/ Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please share your login details and MyThemeShop login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  17. Hello, Thank you for your kind words, we are happy to know that you are satisfied with our services. Thank you for using MyThemeShop.
  18. Hello, @mavie1920 Can you please start a new ticket of your own by sharing your MyThemeShop details and WP Login details to your site so that we can check that for you? Looking forward to helping you. Thank you.
  19. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  20. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  21. Hello, Thank you for sharing your experience with us, we really appreciate it. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  22. Hello, Thank you for contacting MyThemeShop. We have already have a lot of improvement requests so that we have to stop that. Please click here to get notified when he plugin will be available for download so that you can download and use that plugin. Hope that helps. Thank you.
  23. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. The plugin is not released yet. Please click here to get notified when he plugin will be available for download. Hope that helps. Thank you.
  24. Hello, Thank you for sharing your experience with us. We try our level best to keep up with the support requests. Please don't hesitate to open new tickets, if there is anything else and we will try our best to help you. Thank you for using MyThemeShop.
  25. Hello, Thank you for the feedback. We try our level best to keep up with the support requests . If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
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