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Montgomerie

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Everything posted by Montgomerie

  1. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  2. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  3. Hello, Knowledge graphs are created automatically by an algorithm. Adding a Schema markup does not guarantee that an entity will appear in Knowledge Graph results. Google uses a variety of criteria to determine whether or not to display a Knowledge Graph panel for a given query. Source: https://productforums.google.com/forum/#!topic/websearch/08fGRpp3oLQ Hope that helps. If you have any further question(s), please let us know. Thank you.
  4. Hello, We're you testing locally? As the SEO Analysis do not for a local host. For the hreflang tags, that is something which should be added the multilingual plugins like WPML and Infact there's an option for that as well. You can check in the following screenshot Hope that helps. If there's anything, please let us know. Thank you.
  5. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. For the plugin, we have several different tutorials and a knowledge base to learn the working. Here is one of them: https://mythemeshop.com/kb/rank-math-seo-plugin/how-to-setup/ and https://mythemeshop.com/kb/wordpress-seo-plugin-rank-math/score-100-in-tests/ and the entire collection is in here: https://mythemeshop.com/kb/product/wordpress-seo-plugin-rank-math/ Though, I can see the plugin is not working as intended on your website and I have logged in a development-issue ticket for the same. We will release an update soon and you shall be able to use the plugin completely. For the speed part, you can check the following tutorial: https://mythemeshop.com/blog/w3-total-cache-tutorial/ and https://mythemeshop.com/blog/wordpress-speed-optimization/ As you run a Local business, I would recommend getting an SSL installed. It's easy, you can do it by yourself or ask your hosting. Here's a tutorial: https://mythemeshop.com/blog/lets-encrypt-free-ssl/ Also, I would recommend adding your contact details in one of your footer widgets and show that on all your pages. Then, get your website listed using Google Business: https://www.google.com/intl/en_in/business/ It's free and one must register there, if not already. Here's a video tutorial for the same: Most of the tests we run on content might not apply to your website type because those are mostly for the blogs/websites and not Local businesses. You can expect an update in the coming week with a fix for the issue you are facing. Meanwhile, if you have any question, please feel free to ask. We are here to help. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please tell us what error are you getting while trying to update? You can download the files from here: https://mythemeshop.com/rm-4-file/seo-by-rank-math.zip Looking forward to helping you. Thank you.
  7. Hello, Thank you for your reply. 1. It might slow down the processing, as we process the entire content area to run our tests 2. That seems like a bug, thank you for reporting. I've opened a new bug report and you can expect to see it fixed in the upcoming versions. Hope that helps. If you have any further question(s), please let us know. Thank you.
  8. Hello, I meant to say that please complete the Setup Wizard of the plugin and add images wherever required. That will help the plugin find some required default values. Thank you.
  9. Hello, Are you talking about the description text of the review? http://take.ms/hQhXK If so, we removed that from getting counted intentionally as that was causing issues to many users. With that said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.For the second issue, can you please add your article's content in the Sensitive Area so we can run the tests locally and possibly find the issue and release an update? Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please update to the latest version which we just released and check again? Looking forward to helping you. Thank you.
  11. Hello, Please wait for a few hours. Later today a new update of the plugin will be released which should potentially fix the issue. Please try that and let us know if the issue persists. Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I have installed the plugin on your website and it seems to be working fine. Can you please test and let us know if you face any further issues? Also, please provide value to every option in the setup wizard: wp-admin/admin.php?page=rank-math-wizard&step=yoursite Looking forward to helping you. Thank you. P.S. I deleted the old redirections. There was an empty redirection created which was causing the 404 error.
  13. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  14. Hello, Thank you for your cooperation. Upon checking further, I noticed that you are using a very small image. Here are the recommendations from Facebook: Can you please try with a higher resolution image? Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. Sorry for the confusion, but can you please confirm if you want to hide the Schema data coming from Rank Math or some other plugin/theme? Looking forward to helping you. Thank you.
  16. Hello, Glad you got it working. If you allowing only the Twitterbot to access your uploads folder, it should be fine (in most of the cases). I would still suggest finding some other method as allowing access to the wp-content folder or a sub-folder is not recommended. Please let us know if you need any assistance. We're here to help. Thank you.
  17. Hello, Can you please try yourself with the latest version? https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/227530924785908/ Looking forward to helping you. Thank you.
  18. Hello, The latest build is not available for download yet as we had to hold it until we fix an issue with the SEO tests we run. However, I tried logging in to your website and replace the current version of the plugin but it seems like I do not have the permissions. Can you please add a capability to install and delete the plugins so I can install the latest version? Or you can wait for a day or two till we release an updated version and you can update on your own. Either way, looking forward to helping you. Thank you.
  19. Hello, Sorry for the issues you are facing. I can notice the issue on your website and locally as well. I have marked that as a bug, and it should be fixed in one of the upcoming versions. It seems like that using an integer is breaking the tests somehow. We will investigate it further and release an update with the fix. Please accept our deepest apologies for the inconvenience that might have been caused doe this. Please let us know if you need any assistance. We're here to help. Thank you.
  20. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  21. Hello, Sorry for my ignorance but I added 5 keywords, if that's what you meant with the counter: http://take.ms/Eo5Mm Can you please be detailed in what's not working and what's the expected behaviour? Looking forward to helping you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today. You can safely ignore the tests when you are posting thin content like Coupons or even Products. Hope that helps. If you have any further question(s), please let us know. Thank you.
  23. Hello, I tried logging back in again but I'm still getting redirected to that URL. Can you please check that and remove any related code so we can access the backend? Looking forward to helping you. Thank you.
  24. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please tell us what is it which is not working? I tested creating a new post and the things are working fine on my end: http://take.ms/fvjZt Also, it seems like some files are throwing an error from your Easy Social Share Buttons for WordPress plugin. You might need to get those fixed as well. Looking forward to helping you. Thank you.
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please head over to WordPress Dashboard >> Settings >> Permalinks and simply click on Save Changes button? If that doesn't help, please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
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