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Montgomerie

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About Montgomerie

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  1. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm if you have this setting turned off for the Category name to show in the slug? /wp-admin/admin.php?page=rank-math-options-general Also, can you please provide us with the list of the active plugins? There could be a conflicting plugin installed on your website causing that error. Looking forward to helping you.
  2. Hello, Also, I wanted to chime in and check if you have these settings enabled for the WooCommerce's categories: wp-admin/admin.php?page=rank-math-options-titles#setting-panel-taxonomy-product_cat Looking forward to helping you. Thank you.
  3. Montgomerie

    [Rank Math SEO Plugin] Change canonical URL (again)

    Hello, Can you please confirm the settings from the WordPress's General Settings area? The plugin picks the data from there. Looking forward to helping you. Thank you.
  4. Montgomerie

    [Rank Math SEO Plugin] error

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you.
  5. Montgomerie

    [Rank Math SEO Plugin] Change Canonical URL.

    Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) about your overall experience with the plugin and the support? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post Thank you in anticipation.
  6. Montgomerie

    [Rank Math SEO Plugin] Redirection not automatic?

    Hello, Glad that helped. As I mentioned, it should only be used if someone's making advanced redirections, otherwise, WordPress handles it perfectly. If you need any other assistance, please let us know. We are here to help. Thank you.
  7. Montgomerie

    [Rank Math SEO Plugin] Change canonical URL (again)

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please follow the reply from here and let us know in this ticket if that helped? Looking forward to helping you. P.S. There's a filter provided here which can help as well
  8. Montgomerie

    [Rank Math SEO Plugin] error 500

    Hello, Thank you for sharing the details. I updated to the latest version of the plugin and activated it. Everything seems to be working fine. Can you please confirm on your end? Thank you.
  9. Montgomerie

    [Rank Math SEO Plugin] Redirection not automatic?

    Hello, Thank you for contacting MyThemeShop. First of everything, one should not be using an automatic redirection as WordPress handles that on its own. Unless someone is going to utilize those redirects to create something complex, it should be avoided. It is simply not required with the latest versions of WordPress. If you are still looking to activate it, you can do it from these settings: /wp-admin/admin.php?page=rank-math-options-general#setting-panel-redirections Hope that helps. If you have any further question(s), please let us know.
  10. Montgomerie

    [Rank Math SEO Plugin] PINTEREST META DATA FAIL

    Hello, Sure. The ticket is opened. Feel free to reply back with your findings. Looking forward to helping you. Thank you.
  11. Montgomerie

    [Rank Math SEO Plugin] Sitemap and redirects not working

    Hello, As the old one is showing that the Sitemap is pending submission. As mentioned in my comments, unless you will start adding regular and original content on your website, it is unlikely that Google will give priority to a domain which was penalized in the past. Can you please start adding some content to your website and try again in a week's time? Looking forward to helping you. Thank you.
  12. Hello, Please add the WordPress and the FTP details in the sensitive area. Looking forward to helping you. Thank you.
  13. Montgomerie

    [Rank Math SEO Plugin] error 500

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you.
  14. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. After taking the backup of your current .htaccess file, remove all the redirections from it and also disable Rank Math's Redirection module. Then head over to WP Dashboard >> Settings >> General and make sure your preferred version of the website is entered here: wp-admin/options-general.php and click on the save changes button. If that doesn't help, please add the following code in the .htaccess file (replace example with your website's name): RewriteEngine On RewriteCond %{HTTP_HOST} www.example.com RewriteRule (.*) https://example.com/$1 [R=301,L] If this doesn't work, please use the following code: RewriteEngine On RewriteCond %{HTTP_HOST} ^www.website.com [NC] RewriteRule ^(.*)$ https://website.com/$1 [L,R=301] Please let us know if that helped. Looking forward to helping you.
  15. Hello, That should not be happening ideally. Is there a possibility of publishing the post by ourselves and then check how Google behaves to the request? Otherwise, you can try disabling the cache of our Sitemap, disable the other sitemap plugin and publish the post. As soon as you publish the post, please purge the cache of your website. Looking forward to helping you. Thank you.
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