Montgomerie

Support
  • Content count

    2,280
  • Joined

  • Last visited

Community Reputation

1,080 Excellent

About Montgomerie

  • Rank
    WP Ninja

Profile Information

  • Gender
    Male
  1. Hello, Thank you for contacting MyThemeShop today. It was last updated on June 8th: https://mythemeshop.com/changelog/?product=sociallyviral Hope that helps. If you have any further question(s), please let us know. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. We do not have any information on any mass discount offer coming in this month. Hope that helps. If you have any further question(s), please let us know. Thank you.
  3. Hello, I wanted to chime in. All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for the lifetime on unlimited domains you own. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. Can you please follow up with the email you sent? Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like you installed the wrong plugin, please use below plugin and let us know if you are still facing any issues? https://mythemeshop.com/plugins/wp-review-pro/ Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Yes, the theme offers in-built pagination options. Here is a screenshot of what's offered: http://take.ms/PBfAP There is a video tutorial as well showing the detailed options we offer in the theme: Looking forward to helping you. Thank you.
  7. Hello, Thank you for contacting MyThemeShop today. For getting support for our premium items, you would need to purchase the theme. We won't be able to help you otherwise. Looking forward to helping you. Thank you.
  8. Hello, Apologies for a delayed response. There was another response posted on your support ticket. Hope that helped. and we appreciate your help in getting the sales page typo fixed. If you need any further assistance, please let us know. Thank you.
  9. Hello, I wanted to chime in. All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for the lifetime on unlimited domains you own. The product's price on the landing page is for the first year. From the second year, you have to pay only $19 to get support and updates. You can cancel at any time, though. Hope that helps. If you have any further question(s), please let us know. Thank you.
  10. Hello, Thank you for contacting MyThemeShop and we extend our sincere apologies for any inconvenience this may have caused. It appears your Store Credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits. Please just make sure you are logged in while purchasing and if you have added a product to your cart already, please remove it and then add it again after you log in. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  11. Hello, That feature is not available yet in the plugin. With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, I'll be sure to let you know. I'm sorry we couldn't give you better news here. If there is anything, please let us know. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. Once you will purchase the premium version, we will help you to change the slug. Looking forward to helping you. Thank you.
  13. Hello, That is not possible with the plugin as of now. With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, We'll be sure to let you know. I'm sorry I couldn't give you better news here. If there is anything, please let us know. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. There is an option in the Pro version to add categories to your short URLs which makes it easy to have short URLs in the format you are requesting. Hope that helps. If you have any further question(s), please let us know. Thank you.
  15. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like you installed some plugin which is messing with those tags. Please try to disable any such plugin which adds Schema tags. Please check below link and you will notice that the demo of the theme on our website shows no error at all: https://search.google.com/structured-data/testing-tool/u/0/#url=https%3A%2F%2Fdemo.mythemeshop.com%2Fgridblog%2F Looking forward to helping you. Thank you.