Montgomerie

Support
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About Montgomerie

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  1. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Can you please tell us which theme are you talking about here? Looking forward to helping you. Thank you.
  2. Hello, Sure. Here is your plugin's payment link: https://mythemeshop.com/go/pay/318JU-2b452ec9baa57767 This will get you the plugin for just $11 for the first year and then it will renew for just $19/year. Looking forward to helping you. Thank you.
  3. Hello, Here is your special payment link for the SteadyIncome theme to get it for just $11 for the first year and then it will renew for just $19/year: https://mythemeshop.com/go/pay/19Y2T-4062202aed81237b Once you complete the purchase, please purchase WP Quiz plugin, as you will also get $10 Store Credits from your first purchase. Looking forward to helping you. Thank you.
  4. Hello, Sorry for any inconvenience that might have been caused due to that. Can you please tell me the products you were trying to purchase so I can create custom invoices for you? Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. I noticed that you were offered any theme or plugin for just $11 for the first year. It appears your store credits had disappeared from your account for some reason. We have added them back now so you can enjoy your purchase at a lower price with the help of your store credits. Just make sure you are logged in while purchasing. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop and sorry for not following up quickly and any inconvenience that might have been caused due to that. It seems like your issue was resolved and you were able to purchase the product at a discounted price. Please let us know if you need any assistance. We're here to help.
  7. Hello, Thank you for contacting MyThemeShop today. Please purchase the Extended Membership plan if you are planning to opt for the yearly plan, from here: https://mythemeshop.com/offer/ Yes, you will get access to all our premium WordPress themes & plugins along with any new products we will release in the coming year and premium support, regular updates. You will be charged $167 every year unless canceled. Please stay advised that after canceling your MyThemeShop membership, you will not be billed again for access to our themes/plugins. However, after the conclusion of the last month that was paid for, access to themes/plugins will be suspended. If you choose to purchase a membership again in the future, you will need to pay the signup fee again. Your access to premium support will also be revoked. So it's advised that once you subscribe to a plan, do not unsubscribe unless you do not need that anymore and are sure to pay a higher price subscribing back again. Hope that helps. If you have any further question(s), please let us know. Thank you.
  8. Hello @ducht23391 Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please ask your friend to open a new support ticket in our premium section. We provide support for premium items through our premium sections. Looking forward to helping you. Thank you.
  9. Hello, Thank you for your valuable feedback. It means a lot to us. We try our level best to keep up with the support requests and we are really happy to hear that our team was able to help you with your support requests. Thank you for using MyThemeShop.
  10. Hello, The first link you left is not opening. Can you please send the link to the group/page directly? Thank you.
  11. Hello, Sure. Will not reveal your identity. Looking forward to hearing from you. Thank you.
  12. Hello, Thank you for reporting on that. Can you please PM me a few links? We will file the DMCA notice against those links. Appreciate your help.
  13. Hello, Thank you for contacting MyThemeShop today. Yes, all our themes will work well on BlueHost. You need to purchase the theme from MyThemeShop and then install using the following tutorial: Once installed, you will be presented with a screen to install our one-click demo importer. You can install that to get updates directly on your dashboard. There won't be any need to download and upload the updates manually. Ad-Sense also offers one click demo import feature: Hope that helps. If you have any further question(s), please let us know. Thank you.
  14. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We have fixed the issue. Can you please try again? Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. Can you please edit your first post and leave your WordPress login details in the Sensitive Area? We would be able to assist you better. Unless your current theme is not from MyThemeShop or uses non-standard WP ways to create content, everything will remain intact. Once added, please make a reply to this ticket so we get notified. Looking forward to helping you. Thank you.