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Montgomerie

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About Montgomerie

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  1. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm with your hosting if the following things are installed and active on your server? PHP 5.6, PHP DOM Extension, PHP SimpleXML, PHP GD Extension, php_uname enabled Looking forward to helping you. Thank you.
  2. Montgomerie

    [Rank Math SEO Plugin] Plugin Causing Error

    Hello, Can you please add AnyDesk's details in the sensitive area? We will help you through that. Looking forward to helping you. Thank you.
  3. Hello, Glad it's working fine. Please let us know if you need any assistance, we are here to help. Thank you.
  4. Montgomerie

    [Rank Math SEO Plugin] AMP Enable Issue

    Hello, Thank you for contacting MyThemeShop today. Have you saved the settings on that page after activating the module? If so, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  5. Montgomerie

    [Rank Math SEO Plugin] rank math

    Hello, Thank you for contacting MyThemeShop today. Please ask your hosting to upgrade the PHP version. All our products, themes and plugins including Rank Math works with PHP 5.6 or above. The preferred version is PHP 7.2. Hope that helps. If you have any further question(s), please let us know. Thank you.
  6. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Glad that helped. The next update will fix that issue, but you can still change the slug of your older articles, as WordPress will handle that correctly. I would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already πŸ™πŸ™ https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  7. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Thank you for your help. I feel so stupid to find out what it is. It seems like that WordPress and the Rank Math plugin were competing for the same slug change and that caused an infinite loop. I have deleted the newly created redirects and they are working fine now. I have added the old URLs in the sensitive area so you can check. You would need to check using an incognito window due to the nature of the redirect, it gets flushed only when someone closes/quits the browser. This is also an issue with the plugin and I had to turn off the option of auto-post redirect. I have marked it and it shall be fixed in an upcoming update. When someone changes the slug of a post/page, WordPress automatically creates a 301 redirect for that and unless you are planning to create any other redirection type, it's best not to use plugin's option. I appreciate your patience and understanding in this matter. If you have any further question(s), please feel free to let us know. We are here to help.
  8. Hello, Can you please be a bit more detailed? Do you see that error popping up as soon as their bot starts crawling? If so, did you try deactivating Rank Math and then try as the error message depicts something's off with the server configuration. Looking forward to helping you. Thank you.
  9. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Sure. I added a couple of them. Can you please whitelist them? Looking forward to helping you. Thank you.
  10. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello We are facing issues with the logging in on your website: Can you please take care of that so we can investigate better? Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  12. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Thank you for the clarification. It's happening to me as well. I went ahead and disabled one of your plugins and I mentioned the name in the sensitive area. If possible, please keep that inactive while we debug and fix the issue for you. Also, FTP access would help in debugging faster. Finally, you do not need this plugin anymore: Google Site Verification plugin using Meta Tag, Rank Math has a functionality for the same here: wp-admin/admin.php?page=rank-math-options-general#setting-panel-webmaster We seek your patience in this matter. Looking forward to helping you.
  13. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Please check the sensitive area, I uploaded a GIF showing that the website's loading fine on my end as I tried in an incognito window. Let me know if I should be checking some specific URL(s). Looking forward to helping you. Thank you.
  14. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Can you please try in some other browser? It could be your browser's cache as you are creating a 301 redirect. Looking forward to helping you. Thank you.
  15. Montgomerie

    [Rank Math SEO Plugin] HTTP redirects stopped working

    Hello, Yes, things look fine to me. You can use the plugin normally. If you face any difficulty while using, please let us know. We are here to help. Thank you.
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