-
Posts
3,943 -
Joined
-
Last visited
Montgomerie's Achievements
-
Hello @webmaster88 Thank you for contacting the support and sorry for the issue you are facing while using the plugin. Which broken demo page are you talking about? Can you please provide the link from our website? You can use the Health Check plugin to determine the conflict. We have a paid support plan for our products which costs just $9/year. Also, we offer 30-day no questions asked money guarantee. So, if someone is not satisfied with the plugin, he/she can claim that. Hope that helps. If there's anything, please let us know.
-
[Purple] Demo Website Stuck When Browsing
Montgomerie replied to info487's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please try with the following link? https://demo.mythemeshop.com/purple/ Looking forward to helping you. -
[WP Quiz Pro] Using My Themeshop Themes with WP Quiz Pro
Montgomerie replied to mrmtext's topic in Pre Sales Questions
Hello, That depends entirely upon your choice but you check this theme which I personally like and is used on the demo: https://mythemeshop.com/themes/newspaper/ Hope that helps. If you have any further question(s), please let us know. Thank you. -
Hello, Sorry to hear that. To confirm whether that is a bug or not, please run the plugin on a fresh installation with the default theme. You can use your Local environment: https://mythemeshop.com/blog/install-wordpress-locally-on-windows-and-mac/ It has to be a conflict with one of the plugins or the theme used on that website. Hope you understand. Thank you.
-
[Rank Math SEO Plugin] Redirected 410 show as 404
Montgomerie replied to admin262's topic in Rank Math Free
Hello, Appreciate your constant feedback, sincerely appreciate it. We have identified the issue and will be releasing an update soon which should tackle this issue as well. Thank you. -
Hello, We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/plugins/seo-by-rank-math/#reviews about your overall experience with Rank Math? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you.
-
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you.
-
[Rank Math SEO Plugin] Structured Data Errors
Montgomerie replied to Ahmed.Knowmadic's topic in Rank Math Free
Hello, We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you. If you don't mind me asking, could you please leave us a review (if you haven't already) on https://wordpress.org/plugins/seo-by-rank-math/#reviews about your overall experience with Rank Math? We appreciate your time and patience. If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again. Thank you. -
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please flush the permaURLs cache by saving the permalink setting again? If that doesn't help, please send us the .htaccess rules in the sensitive area before we provide you with the Regex code for creating a redirection. Looking forward to helping you.
-
[Rank Math SEO Plugin] Unable to connect my account
Montgomerie replied to admin262's topic in Rank Math Free
Hello, Really glad to hear that. If you need any assistance. Please feel free to open a new support ticket. We are here to help. Thank you. -
Hello, Thank you for contacting MyThemeShop today. Google’s been doing this quite actively lately. Its because algorithm program thinking website’s content is more relevant compared to meta description. You may want to stop worrying or rewrite the description https://support.google.com/webmasters/answer/35624?hl=en#1 Hope that helps. If you have any further question(s), please let us know.