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Montgomerie

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About Montgomerie

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  1. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  2. Montgomerie

    [Rank Math SEO Plugin] I cannot download RM from site

    Hello, Thank you for contacting MyThemeShop today. Once approved, you can download the plugin from here https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Hope that helps. If you have any further question(s), please let us know. Thank you.
  3. Montgomerie

    [Rank Math SEO Plugin] Installation on Rank Math SEO

    Hello, Can you please confirm if your hosting is using at least PHP 5.6 and ask them to use the latest version of cURL which is 7.61.1 You can also show this article to them: https://blogs.agilefaqs.com/2013/11/25/curl-35-unknown-ssl-protocol-error-in-connection/ Looking forward to helping you. Thank you.
  4. Montgomerie

    [Rank Math SEO Plugin] Activation Error

    Hello, Glad it's working fine now. Please let us know if you need any further assistance, we are here to help. Thank you. P.S. If possible, use PHP 7+ as that's really fast and efficient.
  5. Montgomerie

    [Rank Math SEO Plugin] Activation Error

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming you are using the latest version of the plugin (0.9.12), can you please tell us the PHP version of your website? Looking forward to helping you. Thank you.
  6. Hello, I was able to login to your website. Can you please send us the cPanel login details? We would need to check your error log to find the possible cause. Looking forward to helping you. Thank you.
  7. Montgomerie

    [Rank Math SEO Plugin] Sitemap issue

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Glad your issue is resolved. Please let us know if you need any assistance, we are here to help.
  8. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. While trying to access your website, I noticed it's down. Can you please fix that and let us know? You can check here: https://downforeveryoneorjustme.com/ Looking forward to helping you. Thank you.
  9. Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  10. Hello, Can you please tell us which theme are you using? Looking forward to helping you. Thank you.
  11. Montgomerie

    [Rank Math SEO Plugin] Page Title is not Showing

    Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  12. Hello, Please request them to enable the server-side error log and share that with you when you visit that Sitemap page. Also, did you try with Yoast's sitemap functionality? Is that page also throwing a 500 error? If you are on Apache, which seems like the case, please ask them to add the following rules to your site's configuration: # Rewrites for Rank Math SEO XML Sitemap rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last; rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last; Looking forward to helping you. Thank you.
  13. Montgomerie

    [Rank Math SEO Plugin] about 'link rel=canonical'

    Hello, Sure. Please let us know once you hear from the developers. Looking forward to helping you. Thank you.
  14. Montgomerie

    [Rank Math SEO Plugin] about 'link rel=canonical'

    Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like the theme you are using is also adding canonical URLs to the page, which are not necessary. Can you please check with the theme author and ask them to remove those tags or ask how to add a filter so they are not rendered on the frontend? Looking forward to helping you. Thank you.
  15. Hello, I have updated the plugin to the latest version. Can you please test again and let us know with the post ID/link where you might be facing the issue again? Looking forward to helping you. Thank you.
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