Montgomerie

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming you have the option turned on for indexing the images from here: http://take.ms/Z6yvR It's in hands of Google to honor that. Google indexes the images as it deemed fit. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop today. Can you please tell me if you are talking about the duplicate content inside your WordPress posts? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We are working on fixing that bug. It's just an error message and you can safely ignore that. We will be releasing an update in this week which should possibly fix this notification message. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Sure. We will release an update soon to incorporate those options. We seek your patience and understanding in this matter. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please upload a screenshot using some free service and add that in the Sensitive data section so we can check further? That error essentially means that there are a few URLs in your sitemap which are blocked by your Robots.txt file. Unless we know the URLs, we are limited in helping you. Looking forward to helping you. Thank you.

Hello, Can you please create a staging/testing site for us with your website's data? Your hosting guys would be able to create that quickly. We need to try disabling plugins and switching the themes on your site and do not want to do that on a live website. Please let us know when that's created. Looking forward to helping you. Thank you.

Hello, I would advise you to turn on the error log on the server and if anything similar happens again, letting us know. We would be more than happy to assist with more data in hands. Thank you.

Hello, Can you please request them to add the following code as well? # Rewrites for Rank Math SEO XML Sitemap rewrite ^/sitemap_index.xml$ /index.php?sitemap=1 last; rewrite ^/([^/]+?)-sitemap([0-9]+)?.xml$ /index.php?sitemap=$1&sitemap_n=$2 last; Looking forward to helping you. Thank you.

Hello, Sure. We are here to help. Thank you.

Hello, I checked further and noticed that even Yoast's Sitemap wasn't working either. I can see some extra spaces are showing up in your page's HTML. Even though the sitemap is loading fine for the Google bot. Can you please ask SiteGround's support to check on their end if the Apache rules are added correctly? I have included the link in the sensitive area which you can show to them. I already tried reverting to the default theme and deactivating all the plugins, but nothing helped. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Did you try other plugins and check if their Sitemaps are showing up? Like, Yoast's? Looking forward to helping you. Thank you. P.S. If you would allow, I can do that testing for you quickly.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm that you are using the latest version, 0.9.14? If so, please head over to the Redirection page and delete any empty redirection. If that doesn't help, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Sorry for an unwanted delay but we were checking the compatibility and it seems like that the Hide Price Until Login plugin is causing a conflict. Do you have any alternative plugin for that? Otherwise, we will dig further to check the compatibility. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Please share WordPress your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Glad you got that issue fixed by yourself. Can you please check for the other error as well? We have made some changes to the code and that should have been fixed now. Hope that helps. Thank you.

Hello, I wasn't able to open your website to check the issue further. Are you using the latest version of the plugin, 0.9.12? https://mythemeshop.com/rm-4-file/seo-by-rank-math.zip Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I went ahead and updated the plugin for you. Please connect your MyThemeShop's account with the updater plugin and you shall not face that error again. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, I wanted to chime in. I checked on my computer and different browsers, but the issue didn't occur to me. Can you please try flushing your cache? If the issue still persists, please send us a recorded video in the sensitive area so we can check further. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Not sure if the cache was playing a role but when I tried editing the content, it was showing this to me: http://take.ms/Jcto4 Can you please confirm on your end? Looking forward to helping you.

Hello, Your FTP does not list any folders. Can you please provide access to the WordPress folder? http://take.ms/R9rt5 Looking forward to helping you. Thank you.