Montgomerie

Hello, Thank you for contacting MyThemeShop today. There are no pending requests. Can you please try again and you can download the plugin from here? https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/246170369588630/ Looking forward to helping you. Thank you.

Hello, Sorry about that. Can you please add support-team@mythemeshop.com to the Search Console account so we can verify your website with our account and test it further? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. The plugin is not supporting all the languages 100% and we are working on it. However, you can use the plugin and still avail the benefits it offers, like the Rich Snippet tags. Also, most of the tests would run perfectly fine. Hope that helps. If you have any further question(s), please let us know.

Hello, Thank you for contacting MyThemeShop today. Please head over to the settings page on your WP installation: wp-admin/options-reading.php and choose the following option: http://take.ms/d2tRB Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Now all our themes are compatible with the Elementor plugin. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Yes. You can follow this video tutorial for future purchases: Hope that helps. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop today. You will get all the layouts listed there including the Entertainment one. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello @area97 We checked the Glossary plugin, and something needs a fix in that plugin. The links are not working when we use get_the_excerpt() before the content is printed. We are using get_the_excerpt() in ld+json in the head tag. We then checked the plugin with Yoast and the same thing happens with them as well. Could you please ask the plugin author to check for this issue and possibly release an update? As the issue's not confined to just our plugin. Hope that helps. Thank you.

Hello, Sorry for the trouble you would face while collecting the links manually again, but the issue didn't happen with our test sites even after trying several times. If we can be of any help in this case, please let us know. Thank you.

Hello, Definitely. I understand and appreciate that. Please look out for an update and that shall fix this issue. Thank you.

Hello, We tried every way out while updating the plugin on different environments, but the data is not getting removed. Also, the plugin does not store older data for the obvious reasons (performance) in the tables, so there isn't any way to recover the data which is once removed. Is the website being used by someone else as well? Did you specifically check the excluded domains before updating or did you notice them after the update that they are removed? Thank you.

Hello, Since our plugin offers so many new features and is following stringest WordPress coding rules, it becomes difficult to offer compatibility with every plugin or theme out there, especially the ones which might be using WordPress's functions incorrectly. However, we are trying our best to keep up with any issues which are arising to our users and solving them asap. I hope you would appreciate the fact that the plugin is fairly new in the market and is already working with 95% of the websites if not more. All other SEO plugins have matured over the years and might be offering compatability with different (more) plugins, but none of them is perfect or offering the kind of features we offer. Also, we appreciate the fact that you are trying our plugin during its Beta stages and we can't thank you enough for that. We are here to help and stay and make this plugin as one of the best out there and we need support of users like you. If you need any other assistance, please let us know. Thank you.

Hello, Thank you for your understanding in this matter. If you need assistance with anything else, please let us know. We are here to help. Good day.

Hello, A fix was applied on your website. Can you please activate the plugin and test that? Looking forward to helping you. Thank you.

Hello, Sure. Please take your time. Looking forward to solving this together. Thank you.

Hello, Just tried to log in to your website, but the details are showing up as incorrect. Could you please take care of that? I'm sorry about the Sitemap, I didn't realize. and sure, you can use 2 separate sitemap plugins in that scenario. Sure, please let us know once the theme's updated to the latest version. We are moving towards strict WordPress coding standards with each release and there is a possibility that other plugins/themes which are using non-standard WordPress coding might conflict. But need not worry as we are here to resolve all the possible conflicts. Those bars were showing up for me properly in an old post. Could that be a browser cache issue? Can you please test in some other browser? We would need the access to the backend to check that. Though, you can check the browser's console for any possible errors showing up. Here is a tutorial for the same: https://documentation.concrete5.org/tutorials/how-open-browser-console-view-errors Looking forward to helping you. Thank you.

Hello, Thank you for providing the details. I went ahead and updated the Rank Math plugin on your website to the latest version, 0.9.17 I also turned off Rank Math's Sitemap module as you are already using another plugin for the same purpose and that might hurt your SEO and confuse Google's crawlers. Please fill these details as well, the logo and the social share image here, they are useful for Google's Knowledge Graph: wp-admin/admin.php?page=rank-math-wizard&step=yoursite Since you are running a news site, you need to check your Schema settings again: http://take.ms/1OYir wp-admin/admin.php?page=rank-math-wizard&step=misc I then changed the setting for the Local SEO meta: http://take.ms/JEf3E Since the name displayed there can not be a person's name. The same name displays on Google and should be presented to Google in it's correct form. I'm unable to see the same issue as you reported. Can you please confirm on your end? Also, it is advised to stay updated with the theme and the plugin updates. I would strongly advise to check the theme on a staging site and update your theme to the latest version. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming all your themes and plugins are updated to the latest version, please share WordPress your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, With Thrive's latest version, our plugin is working fine locally. Please share your FTP login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We have noticed the issue on your website and troubleshooting locally. As soon as we are done the checking, we will update this ticket. We seek your patience in this matter. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. Do you have an SSL certificate installed on your website? If not, you can follow this guide to install one for free: https://mythemeshop.com/blog/lets-encrypt-free-ssl/ Once installed, you can use the HTTPS version. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm the cURL's version on your website? It should be 7.61.1 Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, 1. & 2. Can you please the theme author if they have a filter available in their theme to turn that data off from printing on the frontend? 3. & 4. Please leave your website details in the sensitive area of this topic so we can suggest better. 7. Please share WordPress your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.