Montgomerie

Hello, Thank you. It's working fine now. To debug, can you please provide us with the FTP access of your website through the sensitive data area? Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. You can check the following themes: Cyprus Clean Ad-Sense SociallyViral or you can check out Black Friday's offer: https://link.mythemeshop.com/PVys7bPg Hope that helps. If you have any further question(s), please let us know.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like not all the plugin files were uploaded. Can you please delete the plugin files and install it again? You won't lose any settings. Looking forward to helping you.

Hello, Sorry, but what did you mean? Looking forward to helping you. Thank you.

Hello, Sure. We seemed to have missed that and it will be included in an upcoming version. Apologies for the issues that might have caused due to this. If there is anything, please let us know. Thank you.

Hello, Sure. I have added my IP address in the sensitive area. Looking forward to hearing from you. Thank you.

Hello, Are there any region restrictions? I'm seeing the following error while trying to access your website: Looking forward to helping you. Thank you.

Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Can you please confirm if you added the details in this tab of the plugin? wp-admin/admin.php?page=rank-math-options-titles#setting-panel-homepage Looking forward to helping you.

Hello, We are unable to access your website. Can you please check that with your hosting? Looking forward to helping you. Thank you.

Hello, That seems like a server's issue. Can you please ask your hosting guys to fix the file permission issues for your WordPress folders so you could install/update the plugins normally? Hope that helps. If you have any further question(s), please let us know.

Also, the issue with the Microsoft Edge Browser is long fixed. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seemed like a memory issue. I reduced the number of items showing up in a sitemap and that has solved the issue. Can you please check? While checking your website, I noticed you have another Redirection plugin active on your website. Do you know we offer to import from that plugin? You can do the importing from the following URL: /wp-admin/admin.php?page=rank-math-import-export Once imported, you can deactivate and eventually remove the other plugin and check all your redirections on this page: wp-admin/admin.php?page=rank-math-redirections Please do deactivate the other Redirection plugin after importing and before checking if everything imported correctly. Hope that helps.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please ask your hosting guys to correct the folder permissions of WordPress folders? As it's a server-side issue. Looking forward to helping you. P.S. Here is a tutorial if you would want to do it by yourself: https://www.ostraining.com/blog/wordpress/file-permissions/

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Did you try activating the function of AMP from your theme instead as it seems your theme contains functions related to it? Please check any of your AMP pages here and things seems to be working perfectly: https://search.google.com/test/amp You do not need an additional plugin on top of what you already have. Looking forward to helping you.

Hello, I got a confirmation from the developer that we no longer support that format in the plugin. I went ahead and fixed all the old redirections and activated them again. Can you please check and let us know if everything is working as intended? Looking forward to helping you. Thank you.

Hello, I can see that the destinations are incorrect. Did this happen after the recent update or were you entering the destinations like that from the initial version of the plugin? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Yes, did you try importing the Redirections from Yoasy's premium using the Rank Math's plugin? You can do that from the Import/Export tab. Please let us know if that doesn't help so we can assist you further. Looking forward to helping you.

Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already 🙏🙏 👇👇 https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.

Hello, We were happy to help you at that time. If you face any further difficulty while using the plugin, please let us know. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. There were some changes made to how the plugin works. To assist you faster, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for leaving teh details. I just saved the settings and it's working fine. This is what I did: Hope that helps. If there is anything else, please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm with your hosting if the following things are installed and active on your server? PHP 5.6, PHP DOM Extension, PHP SimpleXML, PHP GD Extension, php_uname enabled Looking forward to helping you. Thank you.

Hello, Can you please add AnyDesk's details in the sensitive area? We will help you through that. Looking forward to helping you. Thank you.

Hello, Glad it's working fine. Please let us know if you need any assistance, we are here to help. Thank you.