[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Montgomerie

Support
  • Posts

    3,943
  • Joined

  • Last visited

Everything posted by Montgomerie

  1. Hello, Glad it's working fine now. We are not supporting other languages for the tests at this time but English. We will be adding support for all the languages down the line and we seek your patience. If not already, we would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  2. Hello, Glad that helped. If not already, we would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  3. Hello, Glad that helped. If not already, we would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  4. Hello, Sorry about that. We were able to reproduce it. We released a quick update. That seemed to have resolved the issue. Can you please confirm on your end? Thank you.
  5. Hello, We got access to another user's site and were able to reproduce it. We released a quick update. That seemed to have resolved the issue. Can you please confirm on your end? Thank you.
  6. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We released a quick update. That seemed to have resolved the issue. Can you please confirm on your end?
  7. Hello, Sorry to hear that. Can you please upload them on imgur.com and add them in the sensitive area? Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  9. Hello, It could be something wrong with Search Console's end as they are upgrading their platform lately and users sometimes run into weird issues. I'm glad everything's sorted for you. Please let us know if you need any further assistance, we are here to help. If not already, we would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  10. Hello, Can you please add the FTP details as well? There is probably a folder in your plugins folder named seo-by-rank-math, we need to delete that. Looking forward to helping you. Thank you.
  11. Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like your Sitemaps are submitted correctly. You can check the report here: wp-admin/admin.php?page=rank-math-search-console&view=sitemaps Can you please add the screenshot in the sensitive area from the Search Console when visiting this URL? https://www.google.com/webmasters/tools/sitemap-list?hl=en&siteUrl= Looking forward to helping you.
  13. Hello, Can you please update to the latest version and see if that helped? Thank you.
  14. Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  15. Hello, It was a cache in the plugin and the process got stuck somehow. We deleted the file and put that back again, which did the trick. It should not happen. Please let us know if this happens again, and we will be here to help and maybe improve the process of caching. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. You can try the following plugin to remove that error as that is a requirement for Google and other Ad networks these days: https://wordpress.org/plugins/ads-txt/ Hope that helps. If you have any further question(s), please let us know.
  17. Hello, Thank you for sharing the details. Can you please test now? Looking forward to helping you.
  18. Hello, Please let us know if you need further assistance. We are here to help. Good day.
  19. Hello, Thank you for contacting MyThemeShop today. Here are the answers to your questions: 1. & 5. Those two issues are handled internally and you can download the latest ZIP file from here: https://mythemeshop.d.pr/hEC61d We will be updating the plugin soon so everyone sees an update. We are updating other areas of the plugin as well before we release an updated version publicly. 2. We did not hear about this issue from any of our customers. Can you please be detailed as to what's happening and did you try deactivating the Rank Math plugin? 3. Please install the Query Monitor plugin to find out what's the actual cause of the slowness during the editing of the pages. 4. We do not have any known conflicts with the things you mentioned. JS-select-2 is a generic plugin and used by many other plugins like WooCommerce (they created something similar to the Select2 plugin) 6. None of the features which were offered in the Beta phase were removed from the plugin. In fact, they were enhanced before the first public version of the plugin came out. We do not have any plans of adding new features to the plugin but we are working hard to improve the current ones. Here's the final version of the video which shows the features offered in the plugin: No other SEO plugin in the market offers the same kind of features we have provided and that too for free. I hope you do appreciate that. Comparing Rank Math and other SEO plugins is not a straightforward task. Rank Math compromises of 10+ different modules, which can easily be classified as different plugins altogether. Also, Yoast had over 10 years to perfect their product and we have launched publicly just 18 days back. We seek your patience while we make the plugin compatible with all the popular products out there. Finally, the conflicts or the issues are not because Rank Math's code is not proper, but it is the other way around. TO prove this, simply install Rank Math on a fresh installation with the default WordPress theme and we bet if you would face any incompatibility issues. The issues start to arise when even one of the installed plugins or the themes have a non-standard WordPress code. That brings the entire website down with it. We are very happy to see Gutenberg integrated into WordPress 5.0. Now all hobbyist coders which code using non-standard WordPress way, mostly using hacky PHP codes, won't be able to code easily, as new post editor requires good JS skills and those come only by experience and knowledge. Hope that helps. If you have any further question(s), please let us know.
  20. Hello, Thank you. Can you please add the FTP access to your website as well so we can debug further? Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please try reverting to the default theme and see if the issue persists? If not, please contact the theme author, as your theme is adding the Title tag to your website. Looking forward to helping you.
  22. Hello, Thank you for contacting MyThemeShop today. That notification shows up when the plugin detects new custom post types. Please click on both the links and check the settings, how you want those pages to be treated by Google. Whether you want them to be indexed or included in the sitemaps. Hope that helps. If you have any further question(s), please let us know.
  23. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please ask your hosting guys to kill all the pending/running cron jobs on the server/website? That will help us investigate better as the issue is evident on your website. Looking forward to helping you.
  24. Hello, Extremely sorry to hear that. If you don't mind, we can recommend some cheap hosting where all these things are already provided and it's optimized for speed and security. Google does not love the websites without an SSL certificate on them and some say, SSL is a ranking factor. Looking forward to helping you. Thank you.
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Sorry for the ignorance but your sitemap is opening just fine: /sitemap_index.xml Did you try submitting the same URL to Search Console as your robots.txt file seems correct? Looking forward to helping you.
×
×
  • Create New...