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Montgomerie

Support
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Everything posted by Montgomerie

  1. Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  2. Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please add that code in the sensitive area so we can test locally? Looking forward to helping you.
  4. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please check? I tried searching and has set the About Us page: /wp-admin/admin.php?page=rank-math-options-titles#setting-panel-local Hope that helps. If you have any further question(s), please let us know.
  5. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please try the following code? Source: (.*)/amp Destination: $1 Hope that helps. If you have any further question(s), please let us know.
  6. Hello, Can you please update the sensitive data, where you are facing the issue? We will check further. Looking forward to helping you. Thank you.
  7. Hello, Can you please check the following post? wp-admin/post.php?post=8097&action=edit There is no custom title entered here: The one you see is generated automatically and thus not shown on the posts' archive page. You can try entering the title manually and then update the post. It should show up in the posts' archive list. If we are missing something here, please let us know. Looking forward to helping you. Thank you.
  8. Hello, Apologies for the confusion. Can you please enter the details on this page? wp-admin/admin.php?page=rank-math-options-titles#setting-panel-homepage Hope that helps. If you have any further question(s), please let us know.
  9. Hello, Thank you for contacting MyThemeShop today. Please stay advised that Google does not usually pick descriptions which are set in the SEO settings but they prefer showing what they feel is correct (from the post's content) for the specific query. You can read more about that here https://moz.com/blog/why-wont-google-use-my-meta-description Hope that helps. If you have any further question(s), please let us know.
  10. Hello, Thank you for sharing the details. The articles where the titles are not showing up do not have anything manually entered in them: Check the above screenshot for instance. Once you enter something manually in those fields, the SEO titles show up correctly. Hope that helps. If you have any further question(s), please let us know. Thank you.
  11. Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already 🙏🙏 https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  12. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  13. Hello, Than you for leaving the details. Can you please try again on your website? Looking forward to helping you. P.S. We tested and it worked but then we deauthorized the account.
  14. Hello, Thank you for contacting MyThemeShop today. That is possible but you need to have an IDXBroker account. Hope that helps. If you have any further question(s), please let us know.
  15. Hello, Thank you for contacting MyThemeShop today. Can you please try with the following pattern? Source: (.*)/amp Destination: $1 Looking forward to helping you.
  16. Hello, Can you please update the sensitive area with the WordPress login details of your website so we can check further? Looking forward to helping you. Thank you.
  17. Hello, Thank you for sending the details but you missed to add the login URL. Please update that so we can assist you further. Looking forward to helping you. Thank you.
  18. Hello, Can you please send the login details of your website in the Sensitive Area so we can check further? Looking forward to helping you. Thank you.
  19. Hello, Sorry for missing out the screenshot. I changed the following setting: Over here: /wp-admin/admin.php?page=rank-math-options-general#setting-panel-redirections Hope that helps. If you have any further question(s), please let us know. Thank you.
  20. Hello, Glad that helped. If you need any further assistance, please let us know. We are here to help. Thank you.
  21. Hello, Can you please add support-team@mythemshop.com to your Search Console and add your WordPress login details in the sensitive area? We will test the plugin further. Looking forward to helping you. Thank you.
  22. Hello, This is what I did: 1. Deactivated all the current redirections 2. Imported the redirections from the Yoast's settings again (Import/Export tab) 3. Checked your website. Everything was running fine. 4. Deleted all the deactivated redirections. Can you please check on your end? Also, in the future, after adding any redirection, please check if your website is working fine as adding wrong redirections can make your website load incorrectly. Hope that helps. If you have any further question(s), please let us know. Thank you.
  23. Hello, Ok. Please let us know how can we help further in this. Thank you.
  24. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like that Google removed the authentication from the previous token. Did you try verifying your website again and connecting Search Console again? Please stay advised that this module is not available in any other plugin, like Yoast. It is exclusive to Rank Math. Also, this module does not affect the rankings in any way. It simply helps bloggers to know the stats from the Search Console. Hope that helps. If you have any further question(s), please let us know.
  25. Hello, Thank you for sending across the details. It seems like some server-side cache was playing up. We went ahead and cleared the cache and everything seems to be working fine now. Can you please confirm on your end?
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