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Montgomerie

Support
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Everything posted by Montgomerie

  1. Hello, Sorry for missing that one out. Can you please try with the following Regex? https://regex101.com/r/3nSbIl/1 Hope that helps. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. Here are the answers to your questions: 1. Not all the tests, especially readability, will work with any other language other than English. But the plugin will work perfectly fine including all other tests. 2. Yes, please use the following code to show the Breadcrumbs: [rank_math_breadcrumb] 3. Please try the following Regex for redirecting your old URL structure: http://www.example.com/this-is-a-tag_t.html > http://www.example.com/tag/this-is-a-tag Source: (.*)_t.html Destination: /tag/$1 http://www.example.com/this-is-a-category_c.html > http://www.example.com/this-is-a-category Source: (.*)_c.html Destination: $1 http://www.example.com/this-is-a-tag_t_p7.html > http://www.example.com/tag/this-is-a-tag/page/7 Source: (.*)_t_p(\d+).html Destination: tag/$1/page/$2 http://example.com/mobile/?q=search-words > http://example.com/?s=search-words Source: .*?q=(.*) Destination: /?s=$1 Hope that helps. If you have any further question(s), please let us know.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. You can modify the pages by changing the options in the Advanced Tab: Hope that helps.
  4. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in the future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  5. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. That should not be happening. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  6. Hello, Sorry to hear that. We have created a pull request for making the plugin compatible with Rank Math here: https://github.com/websupporter/wp-category-permalink/pulls You can create a support ticket on his plugin's repo requesting the same: https://wordpress.org/support/plugin/wp-category-permalink Meanwhile, please add the following filer to your theme's functions.php file: add_filter( 'rank_math/primary_term', '__return_true' ); Hope that helps. Thank you.
  7. Hello, Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. By default, the Rank Math plugin picks the data of the author of the post and displays that. If you need better control, we highly recommend using the WP Review plugin: https://mythemeshop.com/plugins/wp-review/ Hope that helps. If you have any further question(s), please let us know.
  9. Hello, Glad that helped. If you need any further assistance, please feel free to open a new support ticket. We are here to help. Thank you.
  10. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please try again? It seems like an issue on our end which is fixed now. Looking forward to helping you.
  11. Hello, Sure. Please let us know if you need any further assistance, we are here to help. Thank you.
  12. Hello, There is an inbuilt functionality in Rank Math for that so there is no need for any other plugin. Unless you are comfortable in editing the code of the plugin and with every update, there is no easy way to disable that functionality and the conflict. Hope that helps. If you have any further question(s), please let us know. Thank you.
  13. Hello, Ok. Please let us know if you need any assistance, we are here to help. Thank you.
  14. Hello, We would need the name of the theme you are using so we can provide the code accordingly. Please stay advised that if you are using a 3rd party theme, you would need to ask the theme's author to provide you the code to remove the dates from the single posts. Do not hide them with just CSS, remove them using a PHP function/filter. Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you.
  16. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you.
  17. Hello, That depends on the project and there is no ballpark figure. With that said, there are many SEO agencies out there and you could try taking services from them for the time being. Hope that helps. If you have any further question(s), please let us know. Thank you.
  18. Hello, Apologies for my ignorance but I created a test draft on your website and everything went well. Can you please record a screencast and show the steps you are following when creating a new post? Looking forward to helping you. Thank you. P.S. You can check the draft post here /wp-admin/post.php?post=8177&action=edit
  19. Hello, Thank you for further details. Can you please help us with more information? Add the link of the post where adding a specific keyword is causing the issue so we can debug. We tried with the content and the keywords you sent and they are working fine on our setup. Also, I would recommend upgrading to WP 5.0.2 and using a Classic Editor plugin instead of sticking to an older version of WordPress. Looking forward to helping you.
  20. Hello, I just tried with the post's link from the sensitive area and it worked fine for me. Can you please check on your end, maybe in a different browser? Looking forward to helping you. Thank you.
  21. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We have fixed the issue internally but we are not very happy with the solution as with the latest Google's changes, WooCommerce needs to pass an additional field for all the products. Also, all these are recommendations and not the warnings. We will be releasing an update on Monday evening which should fix the issue but the users will have to fill an additional field for all their products, which will be cumbersome. It will stay like that unless WooCommerce releases an update, fixing the issue in their plugin. Please let us know if you need the files earlier, and we will send the latest files here. Looking forward to helping you.
  22. Hello, Apologies for the confusion there. We tried and it worked for us. Please check in the sensitive area. Though it failed for us the first time, then we clicked on Try again and it succeeded. After adding the code, please clear the cache and try again (maybe 2-3 times). Looking forward to helping you. Thank you.
  23. Hello, Thank you for sending the code. Assuming you are using WordPress 5.0.2, yes, the text is affecting the readability score. I tried with other SEO plugins and the same is happening. We will see how we can tackle this in the upcoming updates. For now, I would request you to ignore the readability scores. Hope that helps. If you have any further question(s), please let us know.
  24. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please ask your hosting guys the version of cURL? It should be at least 7.0+ Looking forward to helping you.
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