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Montgomerie

Support
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Everything posted by Montgomerie

  1. Hello, Sorry to disappoint but Rank Math does not have an automatic internal link creation tool yet. Yes, you can bulk edit the posts and add different titles & description tags. As for the settings, the plugin does import the settings correctly from Yoast along with the meta tags. Hope that helps. If you have any further question(s), please let us know. Thank you.
  2. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  3. Hello, Sorry for the miscommunication. The link was requested to confirm if the issue you are facing could be a bug in the plugin. But it seems like it is not a bug in the plugin. For the premium version, we have a 30 day money back policy. If the plugin doesn't work, you can either seek help out request for a refund and we will issue a complete refund immediately. No questions asked. Hope that helps. If you have any further questions, please let us know. Thank you.
  4. Hello, Glad you got it resolved. Yes, the taxonomies which are not indexable should not be included in the Sitemap. Please let us know if you need any further assistance, we are here to help. Thank you.
  5. Hello, Glad that everything is working as intended. We will see if we can introduce filters in the future so it will be easier to modify such conditions. If you need help with anything else, please feel free to open a new support ticket. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. Plugins are offered at 50% discount instead of flat $19. The price which you are seeing on the website is the lowest possible price. Hope that clears the confusion. Thank you.
  7. Hello, Happy New Year to you as well! Please try the following code: (.*)_t$ Hope that helps. Thank you.
  8. Hello, Thank you for letting us know. We seek your patience while we release an update with a fix. It will be released in this week. Meanwhile, if you have any further questions, please feel free to ask.
  9. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. I went ahead and flushed the rewrite cache by visiting this page on your website: /wp-admin/options-permalink.php and click on the Save Changes button, without making any changes to any setting. That seemed to have fixed the issue. I'm not seeing a 404 page on your homepage anymore. Can you please check and confirm on your end? P.S. I can see the following code on your website's header on the frontend. You may want to check the custom CSS you added again: #wpadminbar { display:none; }
  10. Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  11. Hello, Glad that helped. We would request you to take a couple of minutes to REVIEW the plugin and give it 5-STARS on WordPress.org, if not already https://link.mythemeshop.com/reviewrankmath Your kind words motivate us and help us put more effort into the development of this plugin and make it even better. We really need your positive feedback to push even harder, keep the plugin FREE, and continue the development of the plugin in full-swing. If you are planning to do a 4-star review or anything less, please don't. Instead, reply here and let us understand your requirements so we can get a 5-star rating from you as well. Can not afford even a single user to be disappointed over anything. Thank you.
  12. Hello, Sure. I will update here on this ticket once we have the update ready so I can apply that on your website before we release it publicly. Appreciate your understanding and patience in this matter. Have a great coming year.
  13. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We are working on improving how we analyze the content and next week we will release an update which should make the plugin compatible with most of the page builders and other page builder plugin owners can use the API of RM to make their plugin compatible.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.I hope that helps. If you have any further question(s), please let us know.
  14. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Sorry to disappoint but, unfortunately, we do not have the filter for the Schema output of the Breadcrumbs. We will add it in the future version of the plugin. We seek your patience and understanding in this matter. Meanwhile, if you need any assistance, feel free to open a new support ticket.
  15. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please deauthorize the account and connect again? Looking forward to helping you.
  16. Hello, Glad that resolved the issue. No, you do not need to do it everytime you update the plugin. As I mentioned, it was the cache which needed to be flushed and saving the settings just did that. Hope that helps. Please let us know if you need any further assistance. We are here to help. Thank you.
  17. Hello, That would simply help in troubleshooting faster. Please head over to your WP dashboard and then settings and permalinks. On that page scroll down and click on Save Changes button. The link in my previous reply was meant for the same page.  Looking forward to helping you. Thank you.
  18. Hello, Thank you for your valuable suggestion, it means a lot to us. We will see what we can do with it. If there is anything, please let us know and we are here to help.
  19. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please leave the details of your website in the sensitive data section so we can look further into it? Looking forward to helping you.
  20. Hello, We removed the requirements for the new field and we are picking the data from the following field: Also, for the offer field, nothing could be done there unless a product is actually an offer, otherwise, Google would treat that as a manipulation of the result. They are recommendations anyway and not the errors in the Schema data. Hope that helps. If you have any further question(s), please let us know.
  21. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please flush the rewrite rules by visiting the following page and simply clicking on the Save Changes button? wp-admin/options-permalink.php Hope that helps.
  22. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like the error was coming up from the following plugin: SG Optimizer Can you please confirm the PHP version you were testing the plugin on? Looking forward to helping you.
  23. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It is working fine for us with the latest versions. Please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you.
  24. Hello, Please create separate Regex rules and you should be good. You can create 307s at first and then change them to 301s after a week or so if nothing shows up in the error logs or no one reports any error. Hope that helps. Thank you.
  25. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm if you are using the latest version of the Rank Math plugin? If so, please share your WordPress login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you.
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