Montgomerie

Hello, I just tried logging in and got the following error: http://take.ms/BSont Can you please take care of that and let us know? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please provide with the exact steps you followed so we can try generating the same error on our testing sites? Looking forward to helping you. Thank you.

Hello, I'm really sorry for the issue you are facing. I tried in an incognito window as well and I was able to see a proper score. Can you please try in some other browser or by clearing your cache and cookies of the browser? Looking forward to helping you. Thank you. P.S. Do you see any error in your console of the browser?

Hello, Thank you for contacting MyThemeShop today. Rank Math does not have that functionality in it yet. You can use this plugin to attain that: https://wordpress.org/plugins/woo-permalink-manager/ Hope that helps. Thank you.

Hello, Thank you for sending the information. I tried saving the post a few times but it has remained green for me. I added the screenshot in the sensitive area. Can you please check? and if I'm missing something, please send a video of your error. Looking forward to helping you. Thank you.

Hello, Sorry that you are facing that issue. Can you please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, I reinstalled the plugin, and the version of the plugin is 0.9.9 You can use the one shared on the Facebook group on your other websites. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Assuming you are using the latest version of the plugin which is 0.9.9, please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Before we start digging into the issues, can you please update the plugin to the latest version from here? https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/224338101771857/ You can safely delete the older version and then reinstall the latest version. Once installed, please clear your browser & website's cache and try again, preferably in a new browser. If the issues persist, please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, I noticed that you had Yoast activated and there were no settings done for the Sitemaps in Rank Math. I went ahead and disabled Yoast after importing all the data from it. Then I reactivated Rank Math and made changes to the Sitemap's settings and also changed the settings to recommended settings. The sitemap is working fine now. Please submit that to Google by adding it on your Search Console: https://www.google.com/webmasters/tools/sitemap-list?hl=en&siteUrl=SITELINK Replace SITELINK with your website's link. Give Google some time to crawl your website and you should be seeing the sitemap data in the Search Console tab of the plugin. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, We are seeing that the tags are generating properly, not sure what's messing things up. To investigate this further can you please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below? Looking forward to helping you. Thank you.

Hello, I wanted to chime to tell you that you can check if Google's fine with the sitemaps submitted or not by following this link: wp-admin/admin.php?page=rank-math-search-console&view=sitemaps It's upto Google to index something or not, but we can always pass the data to them. Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, Sorry to hear that. Were you using an older version of the plugin? If so, can you please send in your WP login details through the sensitive data area and we will fix the issue for you (ofc if you decide to use the plugin). It was a bug in one of the older versions but was fixed and is not present in the newer versions. Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, I simply updated to the latest version of the plugin which is 0.9.9 We are using it on MyThemeShop and is in its last Beta stage. You can safely use the plugin on your other websites. The plugin does not bloat anything, that's why there are different modules in the plugin. Activate the one you need and keep other deactivated and no related code will be executed anywhere. Moreover, in our tests, the plugin is much faster as we are passing ever WPCS test and even with so many features we have much lesser lines of code. You can compare our plugin against others here: https://mythemeshop.com/plugins/wordpress-seo/#seo-comparison Hope that helps. If you have any further question(s), please let us know. Thank you.

Hello, I just updated to the version 0.9.9 which was shared on our FB group, and I'm unable to find the issue. Please try in some other browser and after clearing your cache. If the issue persists, can you please update the sensitive data with the link of the place where you are seeing those warnings? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Also, please add the links to the articles which are not indexed yet. Looking forward to helping you. Thank you.

Hello, I created a test article and was able to add links easily. I saved that article as a draft and also added the link in the sensitive area. Can you please record a video of your issue and send across so we can understand better what issue you are facing? Looking forward to helping you. Thank you.

Hello, I reactivated the plugin. Can you please check again? Looking forward to helping you. Thank you.

Hello, To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

Hello, Can you please update the plugin to the latest version from here? https://www.facebook.com/groups/rankmathseopluginwordpress/permalink/224338101771857/ Looking forward to helping you. Thank you.

Hello, Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, I logged in to your website and checked. Sorry for my ignorance, but I'm unable to find the issue. I have updated the sensitive data with the URL where I was checking the tests and they seem to be working just fine. I also uploaded the latest version of the plugin on your website. Just to mention that the keywords you see showing up when you type, are coming from Google, and they show the most popular and auto-suggestions. There is no control over what you show there but you can always enter your custom keywords for which you are planning to compete/rank. Looking forward to helping you. Thank you.