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Everything posted by Montgomerie
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Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. It seems like a conflict between the two products. I have passed this ticket to the developers and they shall release an update soon. Looking forward to your patience and helping you. Thank you.
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[Rank Math SEO Plugin] Focus Keywords not recognized
Montgomerie replied to erik140's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you. -
[Rank Math SEO Plugin] Can't find the download link
Montgomerie replied to natbrazil's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Did you check this link? https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Looking forward to helping you. Thank you. -
[Rank Math SEO Plugin] RankMath can't see Analytics:
Montgomerie replied to alangray's topic in Rank Math Free
Hello, Thank you. Appreciate your help. If there's anything, please let us know. -
Hello, Thank you for sharing the details. It seems like a bug indeed. I've marked that internally and it should be fixed in the next update. Though, as you might know, this won't affect the rankings but yes, it's a good practice to exclude such posts/pages from the sitemap. If there is anything, please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop today. Yes, all the reviews will be kept intact. Looking forward to helping you. Thank you.
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[Rank Math SEO Plugin] google keyword tool
Montgomerie replied to cxecmcui's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop today. Please click on the link and enter your account credentials to connect with MyThemeShop. If you are unsure of your details, and assuming you already searched your inbox and spam folder for the login details, please try a password reset with your registered email address or username from here: https://mythemeshop.com/#forgot-password Hope that helps. Thank you. -
[Rank Math SEO Plugin] RankMath can't see Analytics:
Montgomerie replied to alangray's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. You can safely ignore that test, we are working on site-wide tests and will improve them further soon. We seek your patience. If there is anything, please let us know. Thank you. -
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please confirm if you have set the following option to off? Remove Stopwords from Permalinks (http://wp-admin/admin.php?page=rank-math-options-general#setting-panel-links) Looking forward to helping you. Thank you.
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Hello, The updated plugin files will be sent exclusively to the users who opted for the update from here: https://mythemeshop.com/plugins/wordpress-seo-plugin/ I request you to please give your consent to the new instructions will be provided to you within a couple of days. Looking forward to helping you. Thank you.
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Hello, Can you please turn on the text editor and look out for a similar code in your content? <a title="" href="https://gmail.com" rel="nofollow noopener" target="_blank">gmail.com</a> Rank Math honors the default tags added by the user before adding nofollow tags to the links. If that is not the case, please leave your WordPress login details and reply to this ticket so we can assist you better. Looking forward to helping you. Thank you.
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Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. As I confirmed that the Meta Description is correctly set for your post, it's Google's choice to pick the meta description of your post. Nowadays, Google picks the tags based on the user's query and intent. However, you can try and get your website crawled again and see if that changes the search result: https://www.google.com/webmasters/tools/googlebot-fetch?pli=1 Hope that helps. If you have any further question(s), please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop. You should not be using the tags provided in WordPress for SEO purposes but for sorting your content. Google does not honor tags anymore, so you should use them for your users and your site only. Also, avoid indexing tags unless they provide unique content to Google and your site has a large number of posts (over 100k or more ideally). Looking forward to helping you. Thank you.
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Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Please do not enter more than 3 keywords in the plugin. This issue has been resolved and an updated version will be provided soon to everyone who adapted early. Looking forward to helping you. Thank you.
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[Rank Math SEO Plugin] Sitemap in multisite
Montgomerie replied to stefania369's topic in Rank Math Free
Hello, Yes, please send the details of your WP & FTP so we can debug and make the plugins compatible with each other. Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. Can you please send a screenshot(s) or a video explaining the issue? Along with that, please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.
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[Rank Math SEO Plugin] Internal 500 error on category pages
Montgomerie replied to lokenderkumar03's topic in Rank Math Free
Hello, Glad that got resolved. Please test the plugin and see if you find any other errors. Would be happy to help. Thank you. -
[Rank Math SEO Plugin] Internal 500 error on category pages
Montgomerie replied to lokenderkumar03's topic in Rank Math Free
Hello, I've uploaded a newer version of the plugin. Can you please test again? Also, please confirm the settings of the plugins, especially the setup wizard's settings. Looking forward to helping you. Thank you.