ToddMTS

Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please check your spam folder for the login email. It should be there. If you do not find it, please try a password reset with your registered email ID on this page: https://mythemeshop.com/go/member/ Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello, Either should work. You site should remain the same. Just to be safe, please take a backup of theme settings from Appearance > Theme Options > Import/Export. Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello, We have sent you an email with updated WordX files that don't contain nofollow. Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello Sachin, Thank you for contacting MyThemeShop today. We would love to help. 1. Yes, you can definitely do that with our theme. When you add a new product, you will have an option to link the add to cart button to an external website of your choosing. 2. This is not supported by the theme since it isn't built as a coupon template. I am sure you can find third-party plugins/scripts to help you do this effectively. Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello, Thank you for contacting MyThemeShop today. Unfortunately, that is not currently possible with the plugin. The 5 star rating system was designed to be more in line with what Google shows in their SERPs and that's the reason it is coded that way. However, you can certainly hire a coder to customize the plugin to show ratings out of 10 stars. Our support doesn't cover such extensive edits, regretfully. If there is anything you need help with, please do not hesitate to let me know.

Hello, I am extremely sorry to hear that. Here's the original index.php file: http://take.ms/qrgjW Please link me to the other threads you created where you need help or post them here so that I can help you fix those. Thank you.

Hello @yamasha, I am extremely sorry for not seeing this before. I hope we already fixed this from your other threads you created in the theme support section. If there is anything you need help with, please do not hesitate to let me know.

Hello, Thank you for contacting MyThemeShop today. 1. I just tested the compare tool and it is working fine on our demo: http://take.ms/y0u3D You have to click on the compare for one product first and then click on the compare link on another product you want to compare. 2. Which adjustments are you talking about? Shipping etc? Or something else? 3. Yes, we can help you make it bigger with a flashy colors if you like. Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello, Unfortunately - this is not possible with the plugin. We are working on improving the plugins and I will ask our team if a feature like this can be added in a future version of the plugin. If there is anything you need help with, please do not hesitate to let us know.

Hello, First of all, thanks a lot for the superb testimonial. Secondly, we are glad to have customers like you. It gives us great pleasure to serve our valuable users. Nothing makes us happier than when we hear words like these. It makes us work harder to ensure all our customers are satisfied with our products and services. If there is anything you need help with, please do not hesitate to let us know.

Hello Oliver, I am really glad to hear that we have been helpful. If there is anything you need help with, please do not hesitate to let us know.

Hello, I am really glad to hear those words. Words like these make us want to try helping our valuable users even harder. Thanks for choosing myThemeShop. If there is anything you need help with, please do not hesitate to let us know.

Hello, We are trying to help you here. You seem to have reservations about our products. We do trust our products and our users do too. We have users buying 10+ themes after they see one theme working and that's a testimonial in itself. Anyways, I wish you the best of luck and I hope any theme you chose from other providers works out like the way you want. Thanks a lot for looking at our products.

Hello, Thanks for clearing that up. Our clients do rank, I am not sure where you are getting your data from. Here's one client who recently sold their website and was using our themes: http://blogs.wsj.com/cmo/2015/07/09/viralnova-just-got-bought-for-100-million-has-the-viral-publisher-shakeout-begun/ Well known internet marketer, Schoemaker (Shoemoney.com) specifically chose our theme because of SEO features our themes provider and you can see his video testimonial here: https://youtu.be/1CmGfI0XVA8 There are many others that I am not at liberty to disclose. If you found any SEO issues with any of our themes, we would be happy to check them. With that said, we are not forcing you to buy our themes . You are free to buy any theme from other providers if you think our themes don't offer any improvement. We are not familiar with UK laws since we do not operate from there. However, the link you provided specifically talks about defective items and we are confident that our themes work on any server that is able to run WordPress. Unfortunately, we are not able to provide any trials or test runs of our software/themes. If a theme you bought is defective, you can return it for a full refund within 15 days. Thank you.

Hello Varun, All our single products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for lifetime on unlimited domains you own. Hope that helps. If you have any other question, please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are aware of the fact that our themes don't rank and we have done that on purpose. As you might have noticed, all our themes use rehashed/copied content from other sources for demo purposes and we do not want to give Google the idea that we are a content farm. Moreover, we do not want the demo's to rank anyways since that won't serve us any purpose. You can confirm this by checking the robots.txt file of our demo sub-domain here: http://demo.mythemeshop.com/robots.txt All bots are disallowed from crawling all content. Regarding the speed, agreed that dedicated host will perform better than shared server but we have tested our themes on shared platforms as well and verified that our themes are faster than most of the competition. You can specifically run a test of our theme demo against any other theme provider's similar theme demo and see the stats for yourself. I am assuming here that the other providers are running a server with similar config. as ours. Regarding refunds, we do offer 15 days refund policy to anyone irrespective of where they live. However, 2 conditions need to be fulfilled in order for us to process refunds: 1. If the theme doesn't work as advertised. 2. Or if our support staff wasn't able to help you make the theme look/function exactly like we advertised. Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hi, Thank you for contacting MyThemeShop today. I really appreciate your feedback. We haven't had many requests for this particular feature but we will surely consider it. If there is anything you need help with, please do not hesitate to let us know.

Hello, We are delighted to hear that we could be of assistance. If there is anything you need help with in future, please do not hesitate to let us know.

Hello, We are really glad to hear that. It gives us great pleasure to know that we have helped our valuable customers. If there is anything you need help with in future, please do not hesitate to let us know.

Hello, Thank you for contacting MyThemeShop today. Our licensing terms do no allow reselling our themes to another user. Thank you.

Hello Brady, The offer has expired but we will see what we can do about this request. Please contact us using our contact form here https://mythemeshop.com/contact-us/ Hope that helps, please don't hesitate to let us know if you need help with anything else.

Hello, I am really glad that you like our theme and that you found our support helpful. If you need our assistance with anything in future, just let us know and we will try our level to help. Thank you for choosing MyThemeShop.

Hello, We really thank you for your input and your words of appreciation. They mean a lot to us. If there is anything you need help with, please do not hesitate to let us know.

Hello Hasibul, Thanks a lot for your feedback. We really appreciate your input and your kind words. It means a lot to us. If there is anything else you need help with in future, do not hesitate to let us know. Thank you.

Hello, We really appreciate your feedback and I am really glad that we were able to help. If there is anything you need help with in the future, please do not hesitate to let us know.