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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hello, It will be sold via ThemeForest exclusively. Do let us know if you have any other queries.
  2. Hi, Really glad to hear those words. Please don't hesitate to let us know if you need help with anything else.
  3. Hello, I am really glad to hear those words. It is feedback like this that keeps us motivated to keep our answers more helpful, replies more timely and themes more awesome.
  4. Hi, Really glad to hear that. We are happy to help anytime you need us.
  5. Hello, I am glad you found our support helpful. We try to keep all responses to 4 hours or less. But, sometimes, the complexity of the query might require input from our dev. team which causes a delay in the response. Thanks for being so understanding and giving us a chance time and again.
  6. Hi, Really appreciate the kind words. I am really glad to hear that we have been helpful. Best of luck with your business and don't hesitate to let us know if there is anything else we can help you with.
  7. Hi Kalles, Really glad to hear that. Thanks for being a part of MyThemeShop family.
  8. Hello, I am really glad you found us helpful. If you need our help ever again in future, we will be happy to assist.
  9. Hi, I am really glad that we were able to help you. If you need help with anything else, please don't hesitate to open a new thread.
  10. Hello, We have already replied to your email with the same query. I hope our answer helps.
  11. Hello, Thanks for your enquiry. I will be happy to assist. 1. Yes, you can show more than 2 posts on the homepage. Showing them from different categories would be tricky but you can create a dedicated category for homepage posts and we can help you show posts from that category only. 2. The plugin is included with the theme. The WP Subscribe Pro does support GetResponse. 3. You can make it full width easily. 4. Ideal size for the featured image below the menu is 1200x500px. The featured thumnail size is 555x305px. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  12. Hello, I am really glad to hear those words. It is also a pleasure to know that our products fulfilled your wife's your requirements for a theme. If you need our help with anything, please don't hesitate to ask.
  13. Hello, You can show the full posts on the homepage very easily on the Nominal theme. Once you make a purchase, open a new thread in our premium section and our support team help you with that.
  14. Hello, I am really glad we were able to help. Thanks for giving us a try.
  15. Hello, I am really glad those flattering words It is always a pleasure to help our users the best we can and we will be happy to do it in future if you need us.
  16. Hello, Our video theme supports all those formats as well. You could simply put in a URL of any video in the post editor and it will appear with proper embedding in the post. It is just that only YouTube is supported if you want the video to look like it does in our demo. I.e, a full screen player with custom likes, custom time and customized style for view count. I hope that clears any confusions you have.
  17. Hi, I am really glad that we were able to help you. Thanks for the kind words. If you need help with anything else, please don't hesitate to let us know.
  18. Hello, I can see that you are already using our Magazine theme and have managed to set it up. Regarding this different sizes in images, please install "Force Regenerate Thumbnails" plugin and run it once from Tools > Force Regenerate Thumbnails to make every image same sized. You can use W3 Total Cache to make your website even faster. We have written a nice guide about it: http://community.mythemeshop.com/tutorials/article/8-make-your-website-load-faster-using-w3-total-cache-plugin/ Yes, the Mega Menu plugin will work exactly like it does on our demo. If you need assistance with anything else, please do let us know.
  19. Hello, The theme only supports YouTube currently. You can add one video per post but it also supports YouTube playlists. The theme options panel is very similar to our other themes with addition of options we have already described on the theme page. Rich snippet is not working currently but it is being worked on and we will roll out it in the next update.
  20. Hi, I am really glad to hear those words and we take great pleasure in knowing that we have been helpful. We will keep it up and I hope you will allow us to serve you further in coming months. Thanks for being part of MyThemeShop family.
  21. Hi, Really glad that you like our support. Thanks.
  22. Hi, Thanks for you query. That's not possible by default. You can use a plugin to change that functionality though. Hope it helps.
  23. Hi, I am really glad that we were able to help you. I appreciate your kind words. It is words like these that keeps us motivated and helpful. If you need help with anything else, please don't hesitate to open a new thread.
  24. Hello, We are in the process of changing things around MyThemeShop's website. If anyone asks for a refund, we will definitely honor the refund policy but we can change the terms at any time without notice. I hope you understand. Hope it is helpful.
  25. Hello, The aggregate of user ratings wil show in the SERPs. You can test it out yourself here: http://www.google.com/webmasters/tools/richsnippets?q=http%3A%2F%2Fdemo.mythemeshop.com%2Fpoint%2Ffatebuntur-stoici-haec-omnia-dicta-esse-praeclare%2F Original Post: http://demo.mythemeshop.com/point/fatebuntur-stoici-haec-omnia-dicta-esse-praeclare/ As you can see, the stats of "User Ratings" are used in the SERPs . The ratings given in the comments are added to the regular "User Ratings" field so it is an aggregate of both. Hope that helps, please don't hesitate to let us know if you need help with anything else.
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