[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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Everything posted by ToddMTS

  1. Hello, Thank you for using our WP Review Pro Plugin. Unfortunately, the plugin doesn't offer an option to choose reviewer name. The post's author name is selected instead. You can enable user ratings via comments like in this screenshot: http://take.ms/KvYD1 The comments along with their ratings with be displayed along with other comments that you usually receive. If you are not seeing the rating information along with the comments, please enable it from Screen Options like in this screenshot: http://take.ms/6txGE Hope that helps, please don't hesitate to let us know if you need help with anything else.
  2. Hello, Thanks for using our theme. Your requested customization are unfortunately outside the scope of support we provide with our theme. Our support is limited to minor edits and issue fixing. Please check this thread for more information: http://community.mythemeshop.com/topic/19868-what%E2%80%99s-included-in-the-support-and-what-isn%E2%80%99t/ If there is anything else you need help with, please do not hesitate to let us know. Thank you.
  3. Hello, I am really glad to hear that. It was our pleasure to be of help. Thank you.
  4. Hello, Thanks a lot for choosing MyThemeShop and for sharing that feedback with us. We always try to be helpful and efficient with our replies. I am glad that you appreciate it. Thank you.
  5. Hello, Yes, it comes with all our premium themes. If you aren't using using our themes, you can use a plugin like Loco Translate to translate the hard-coded strings in other themes. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  6. Hello Brian, I will be happy to answer those. 1. The translation isn't 100% accurate since it is done automatically using Google Translate. Although individual words are translated properly, the machine translation doesn't ensure proper grammar or sentence structuring while translating. With that said, a person will be able to understand the translated strings without any efforts. 2. Those strings are built-into the theme and need to be translated in the backend using our Translation Panel. Many other themes come with something similar to translate such strings. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  7. Hello Ryan, I am really glad to hear that. We try our level best to be as helpful as possible. It is good to hear words of appreciation from someone with so much experience in the online publishing industry. Thanks a lot.
  8. Hello, All our single products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for lifetime on unlimited domains you own. So, the payment is once off if you do not need the updates or support after a year. Hope that helps. If you have any other question, please let us know. Thank you.
  9. Hello, I am really glad that we were able to help you and I hope you will allow us to help you in future again if need be. Thank you for being a part of MyThemeShop.
  10. Hello, Thank you for contacting us. OnePage is not fully Schema ready. Schema's 'schema' is mainly done for bloggers who want rich snippets and other SEO friendly schema for their content. It is not particularly geared towards business' and hence does not have a one page template. However, if you purchase OnePage and ask for help with local SEO integration, our support staff will be happy to assist. Thanks.
  11. Hi Jacob, I will be happy to help you with those. (Please open a new thread in future for receiving faster replies since old threads might slip throw the cracks.) 1. Yes, you can do that easily. 2. No, it shouldn't. If something doesn't load via HTTPS though, our support will help you fix it. 3. Sure, that can be done easily. 4. Yes, please check this link: http://demo.mythemeshop.com/schema/2014/03/26/post-without-sidebar/ 5. You can do that easily in Settings > Discussions. 6. Yes, it does. 7. We offer 14 day refund if our theme doesn't work as advertised, doesn't work at all, or if our support team isn't able to help you fix any issues are facing with the theme. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  12. Hello, I am glad you finally made it work. You can download the theme and documentation for one year. For a year, you will receive support and updates as well. We have discontinued the offer though so the coupon will no longer work. If you need help with anything else, please do not hesitate to let us know.
  13. Hello, Unfortunately, we do not have a theme that combines all those sections in a single product. Our only Portfolio theme is this: https://mythemeshop.com/themes/portfolio/ Here's are our eCommerce only themes: https://mythemeshop.com/themes/woocart/ https://mythemeshop.com/themes/emaxstore/ Here are our themes with eCommerce as well as Blog sections: https://mythemeshop.com/themes/magxp/ https://mythemeshop.com/themes/clock/(has custom post support) https://mythemeshop.com/themes/schema/(no custom post support but is Schema friendly) The login/account section can be hidden on any of themes on any of the pages with a bit of CSS. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  14. Hello, Thanks for your query. We have received your email regarding this query as well and we have replied to that. If something's confusing or if you need more information about anything, don't hesitate to let us know here or on the email. Thanks.
  15. Hello Márcio, I will be happy to assist you with that. That theme doesn't support such feature just yet. Our Yosemite support that feature and you can check it here https://mythemeshop.com/themes/yosemite/ Hope that helps, please don't hesitate to let us know if you need help with anything else.
  16. Hello, You can do that but that defeats the whole purpose of SteadyIncome theme. We have other themes that might be more suitable for that particular layout. You can check our themes here https://mythemeshop.com/themes/ Hope it helps.
  17. Hello Phan, The theme supports all the fonts available in Google Font library. If the font is available in Google Fonts library, you can use it in MagXP theme as well.
  18. Hello, We have no plans for it in the foreseeable future but we might speed up the process if a few more users request such feature. Thanks.
  19. Hello, I am not sure why your payment isn't going through. Please add your Credit Card to PayPal and then try again. Do let us know how it goes. Regarding the limited time, it means the theme is available for $45 for a limited time. The actual price on our website for themes is $69 but it is currently being sold for $45 for a "Limited Time". I hope that clears any confusions you had.
  20. Hello, 1. I do not see any screenshots. You can use our theme on unlimited domains and websites, if that's what you are referring to. 2. I really can't say if it will be available until then. You should purchase it as soon as you can. You can use your debit card to make the purchase as well if it is enabled for international transactions. The INR amount will be converted to USD automatically by your bank. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  21. Hello Ankit, Thank you for contacting MyThemeShop. I will be happy to answer those for you. 1. Yes, you can buy any theme or plugin for just $9 for the next 24-48 hours. 2. There are no hidden charges and the product you buy will come with one year support and updates like all our regular price products. 3. It will be available for next 24 hours only after which we will take the offer down. 4. Yes, all our products are compatible with the latest release of WordPress. 5. The theme/plugin comes with on year of support after which you can either continue using the theme for lifetime or purchase the theme again to get access to updates and support. 6. I am not sure what you mean. Can you share a screenshot of this reference? Regarding the magazine theme queries. 1. Here's a screenshot of the admin options panel: http://take.ms/h4pXU You will get a good idea from that screenshot about how the options panel works. If you have any specific queries, I will be happy to help. 2. Here's a screenshot of the homepage options section: http://take.ms/0vIGz 3. Yes, it is compatible with all major web browsers. 4. No, it does not support WooCommerce. 5. You cannot change the color of categories but our support staff can help you do that easily. 6. Our themes come with our own framework. You do not need to purchase another framework separately. If you need the category color options and WooCommerce support, the MagXP theme should be a good choice. Otherwise, both themes will suit your requirements pretty well. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  22. Hello, It was our pleasure. We wish you the best of luck with your website and do let us know if you need help with anything else in future.
  23. Hello Susan, I am really glad that you found our support team helpful. If you need our assistance with any of the themes/plugins in future, please do not hesitate to let us know.
  24. Hello, Thanks for the words of appreciation. We are glad you found our help useful.
  25. Hello, I am really glad to hear those. Feedback like this keeps us pushing forward and wanting to help our users any way we can. This really helps us keep our head in the right place. If you need our help with anything else in future, we will be here to assist.
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