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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hello, I am really glad that you found our support useful. If there is anything you need help with, please do not hesitate to let us know.
  2. Hello, Please open the thread in the relevant section of the forum using the account you bought the theme from. If this is a pre sale query and you are just asking if that is possible - then yes. We can help you move the image after post title easily.
  3. Hi Abhay, I am really glad that you found our support useful and reliable. If there is anything you need help with, please do not hesitate to let us know.
  4. Hi Fernando, Really appreciate your trust in us. I am glad that you found our support and products useful. If there is anything you need help with, please do not hesitate to let us know.
  5. Hi, I am really glad to hear that we were able to help. We are here 24x7 if you need us. We know your website is important and there are no holidays for a web biz, that's why we go the extra mile to ensure your website is always up and running just the way you want.
  6. Hello, I am really glad to hear that you found our support useful. If there is anything you need help with in future, please do not hesitate to let us know.
  7. Hi, Really glad to hear that we helped you resolve any issues you were facing. We are always here if you need us.
  8. Hello, Thank you for contacting MyThemeShop today. When it comes to supporting video sites, you can use just about any video site's embed code in our Video theme. However, in order to use our custom player, other features like likes/dislike, video view count etc. and to truly create a unique video content website - only those 4 services are supported. Videos from other sites can still be embedded but they will show up as a regular video inside your post rather than how you see on our Video theme demo. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  9. Hello, Thank you for contacting MyThemeShop today and thanks for giving us a chance. We are always working on improving our products so each update is better than the last. Even when you face issues, we are here to help sort them. If there is anything you need help with, please do not hesitate to let me know.
  10. Hello. I am really glad to hear that you like our support. We are always here to help you if you need us.
  11. Hi Victoria,You can use any size that fits there. 460x60 or 300x250px - both will work at below title and below content ad locations. 728x90px ad can be used in the header and you can again use a square ad in the sidebar. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  12. Hello, I am really glad to hear that we have been helpful and that we were able to resolve the issues you face with our products. We are really happy to have you onboard as well. If there is anything you need help with, please do not hesitate to let us know.
  13. Hello, Thank you for contacting MyThemeShop today. We do not plan on having that offer anytime soon. Sorry. We will email you if we have an offer you can take advantage of. Thank you.
  14. Hey Guys, Always here to help. We love to offer our assistance any way we can. If there is anything you need help with, please do not hesitate to let us know.
  15. Hello, Thank you for contacting MyThemeShop today. I am really glad that we have been able to help. If there is anything you need help with, please do not hesitate to let me know.
  16. Hi, I am really glad to hear that we were able to help. We try our best to help any way we can. Glad that it paid off for you If there is anything you need help with, please do not hesitate to let me know.
  17. Hello, If there is anything you need help with, please do not hesitate to let me know. Unfortunately, that is not currently available in the theme. Sorry. You could hire a 3rd party coder to do that for you but that option is not able in the theme out of the box. If there is anything you need help with, please do not hesitate to let me know.
  18. Really glad to hear that. If you face any issues or have further queries, do not hesitate to let us know.
  19. Hello Tony, Thank you for contacting MyThemeShop today. Every single theme we have works well with WP Review Pro. If you want an overall best theme for reviews, you can try our Schema theme. You can find it here https://mythemeshop.com/themes/schema/ I want to add that our plugins should work with every theme out there. If there is anything you need help with, please do not hesitate to let me know.
  20. Hello Jorge, Thank you for contacting MyThemeShop today. We do not have theme exactly like that but we have a few similar ones. Here they are https://mythemeshop.com/themes/onepage/ https://mythemeshop.com/themes/corporate/ https://mythemeshop.com/themes/busines/ Let me know if you are interested in any of these. Thank you.
  21. Hi, Thank you for contacting MyThemeShop today. I am really glad to hear that we have been of help. If there is anything you need help with, please do not hesitate to let us know.
  22. Hi Alex, Thank you for contacting MyThemeShop today. I would love to answer those queries. 1. Only text can be added but there is a workaround to put anything there. You can add the text, images on a BG images using a software like PhotoShop. Then, upload this image containing all the information you need as a BG image. You can ignore the regular text in the options panel. 2. By default, only the first category (as per alphabetical order) is displayed in breadcrumbs. However, we can help you customize it any way you like. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  23. Hi Elena, Thank you for contacting MyThemeShop today. I am really glad to hear that we were of help. If there is anything you need help with, please do not hesitate to let us know.
  24. Hello, Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that. Please ensure that you are logged in when you are trying to purchase. The credits are tied to your account. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  25. Hello Jorg, As long as you are selling the whole website and not just our theme - you should be okay. If there is anything you need help with, please do not hesitate to let me know.
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