ToddMTS

Hi, We are really glad to hear that we could help. Thanks for the kind words. If there is anything you need help with, please do not hesitate to let me know.

Hello Paul, We have received your request. We will post it as soon as we can. If there is anything you need help with, please do not hesitate to let me know.

Hello, Thank you for contacting MyThemeShop today. Yes, absolutely. If there is anything you need help with, please do not hesitate to let me know.

Hello, I am really glad to hear that we have been of help. If there is anything you need help with, please do not hesitate to let me know.

No worries, we are here in case you need us.

Hello, We have replied to the pending queries. If there is anything you need help with, please do not hesitate to let me know.

Hi Harsh, Thank you for contacting MyThemeShop today. I really appreciate the kind works. Glad to have you on board. If there is anything you need help with, please do not hesitate to let us know.

Hi, I am really glad to hear that. It gives us great pleasure to help users like you and we really appreciate the kind words. If there is anything you need help with, please do not hesitate to let me know.

Hello, I am really sorry for the late reply. All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for lifetime on unlimited domains you own. Hope that helps. If you have any other question, please let us know. Thank you.

Hello, Thank you for contacting MyThemeShop today. Happy new year to you as well. All our products are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for lifetime on unlimited domains you own. You can easily upload a bigger logo and you want to increase the header section height to match your bigger logo, we will provide you with the instructions. You can easily disable the author box from theme options panel as well. Hope that helps. If you have any other question, please let us know. Thank you.

Hello Gaurav, Thank you for contacting MyThemeShop today and thanks for the interest in our extended membership plan. First of all, I must say that Elegant themes is great and we like them as well. However, I think that MyThemeShop is still a better choice and I am obviously biased but I will let you decide that for yourself. 1. We offer way more products than they have. 2. We regularly update all our themes while they only seem to care about the Divi one now. You will see that they rarely are improving their other products which is understandable because Divi is their best selling product and they want to concentrate on that rather than releasing updates for themes that make less number of sales for them. You can verify this yourself. 3. Our support is best in the industry and we don't leave our users handing high and dry. We spent top dollar to hire the best support people and that's the reason we do not charge a lifetime fee. We have ongoing commitments to our support staff so that we provide top notch support whenever you need. 4. We spend top dollar on coding our themes. Each theme goes through rigorous quality assessment to ensure that it coded the best it can and loads the fastest it can. You can compare our demos with any of their demos and see the difference. For an example, here is a comparison between one of our blogging themes and one of theirs. https://gtmetrix.com/compare/g5PM9FDR/9uOOmXXp I used our SociallyViral theme which is sort of similar in visual. If I use our Schema theme, the results would be even more staggering I could go on and on I hope these help you make a good decision on what you want to get If there is anything you need help with, please do not hesitate to let me know.

Hello, Unfortunately, that option is not provided in the theme. Sorry. If there is anything you need help with, please do not hesitate to let me know.

Hi, We really appreciate your honest feedback. I am not sure which bugs and errors you are referring to. Could you please let me know what issues you were facing so that I can let our developers know about them and fix them? Looking forward to your reply.

Hello, I am really glad to hear that we were able to help. It gives us great pleasure to hear words like these from our users Thank you for being a part of MyThemeShop. If there is anything you need help with, please do not hesitate to let us know.

Hi Maria, I really appreciate the kind words. It is our number one priority to keep our customers happy. If we aren't helping improve their website and doing so without having them to jump through hoops - we have what we set out to do. Testimonials like these make us believe that we heading in the right direction and being successful in our mission. Good luck and do not hesitate to let us know if there is anything else you need help with in future. Thank you.

Hi, I am really glad to hear that you like that theme, If there is anything you need help with, please do not hesitate to let me know.

Hey guys, Really appreciate the kind words We are always here to help should you need us. Thanks for putting your trust into MyThemeShop.

Hello there, Thanks a lot for dropping by. I really appreciate your kind works. It is always our pleasure to help our users and nothing makes us more happy than to hear that we succeeded in our mission to provide awesome support Thanks for giving us a try. We hope to serve you in future as well.

Hi, Thank you for contacting MyThemeShop today. We are still working on improving it for the mobile displays. We will send you an email once it is ready. Hope that helps, please don't hesitate to let me know if you need help with anything else.

Hi Zan, Thank you for contacting MyThemeShop today. I would love to answer those queries. 1. Schema is best in terms of schema.org compliance. Our other themes have some schema in them as well but if having schema is your number one priority, I would recommend getting Schema theme 2. a: That's because the single posts aren't setup to show images. However, you look through our forums and find a plenty of threads with solutions to almost every theme that has this issue. b. It is possible that the posts you are checking have post dates disabled on them. This issue can be fixed with ease as well. Hope that helps, please don't hesitate to let me know if you need help with anything else.

Hi, Thank you for contacting MyThemeShop today. I am not sure if we received it. Could you please send us your query on this thread so that we can assist you further on this? Looking forward to help.

Hi, Yes, the demo link on the plugin page doesn't seem to work. We are on it and we will fix it ASAP. The plugin needs the access for now. We will further improve it in an upcoming update. I would really appreciate your patience in this matter. Thank you.

Hello, It is shown on that link. You might have selected the "Popular" option and that's the reason you aren't seeing the Backup plugins there http://take.ms/Mc1MZ To check the demos of both plugins directly, please check these links: Free: http://demo.mythemeshop.com/s/?theme=My%20WP%20Backup Pro: http://demo.mythemeshop.com/s/?theme=My%20WP%20Backup%20Pro The main features present in Pro version that are missing from the free version are these: 1. Incremental backup 2. Access to more backup services 3. More backup options like Amazon SES, Glacier, MS Azure etc. 4. Scheduled your Backups 5. More notification options like Slack, HipChat etc. 6. and many others Hope that helps, please don't hesitate to let me know if you need help with anything else.

Hello Ian, Sorry for the late reply. Unfortunately, that feature is not available in the plugin. It has to be manually coded in. Hope that helps, please don't hesitate to let me know if you need help with anything else.

Hello, I am really glad to hear that. I really appreciate the patience you showed while our mods were trying to help If there is anything you need help with in future, please do not hesitate to let me know.