[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hello, Thank you for contacting MyThemeShop. Only a post author can fill the full review. Visitors can only give it a star based rating along with their comments. If you wish to curate full reviews from your visitors, you can do so by enabling them to write full posts using any of the freely available guest blogging plugins. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  2. Hello, We do not put any restrictions on the usage of our product. You can use our products on unlimited domains, websites, and IP addresses. You cannot resell our products but you can use them on your client website if you purchase the extended membership. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  3. Hello, You have listed this in a free section and your account is listed as a free one as well. When and where did you purchase the theme? Please contact us via our contact form so that we can restore premium privileges on your account. https://mythemeshop.com/contact-us/ Then, you can open a new thread in the premium section where our staff will be happy to help. If there is anything you need help with, please do not hesitate to let me know.
  4. Hi Usman, Since our themes and plugins come with a recurring fee, you need to add a credit card to your PayPal even if you have enough balance in your PayPal to make the purchase. You can cancel the recurring fee of course but adding a credit card is essential for making a payment on MyThemeShop. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  5. Hello, I am glad to hear that you found our themes and support impressive. If there is anything you need help with in future, please do not hesitate to let us know.
  6. Hi, Thank you for contacting MyThemeShop. I am really glad to hear that you found us useful. If there is anything you need help with in future, please do not hesitate to let us know.
  7. Hello, Really pleased to hear that you found our support quick and useful. If there is anything you need help with in future, please do not hesitate to let us know.
  8. Hi, Of course there is a way to do that and we would love to provide you with the instructions. However, you are not listed as a premium member and WP Review Pro is a premium plugin. Please open a new thread in the premium plugin support section so that we can help you make that link nofollow. Looking forward to help.
  9. Hello, We have already replied to your email and we have added the credits back to your account. If there is anything you need help with, please do not hesitate to let us know.
  10. Hi, Thank you for contacting MyThemeShop today. After you add the product to your cart, you will be taken to the cart page. There, you can apply the coupon as shown in the screenshot below: http://take.ms/Spaiz Hope that helps, please don't hesitate to let me know if you need help with anything else.
  11. Hello, We appreciate the kind words and thanks for taking the time to write a testimonial. I am glad to hear that were able to help you. If there is anything you need help with in future, please do not hesitate to let us know.
  12. Hello, We appreciate the kind words and thanks for taking the time to write a testimonial. If there is anything you need help with in future, please do not hesitate to let us know.
  13. Hi, Here is the changelog of the theme updates: https://mythemeshop.com/changelog/?product=magazine The last update has been on Apr 26, 2016. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  14. Hi, You will get updates and support for 1 year. After that, there is a $19/year recurring charge for receiving updates and support. Hope that clears any confusions you had.
  15. Hello, All our products (bought after 25th Jan, 2015) are available with one year of premium support and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU However, anything you download can be used for lifetime on unlimited domains you own. There is a renewal fee for receiving updates and support after one year has lapsed but you can cancel that at anytime. Yes, each product has its own renewal fee so you will need to renew all of the products you own. If you wish, you can check our extended membership which covers updates and support for ALL our themes as well as plugins https://mythemeshop.com/pricing/ Hope that helps. If you have any other question, please let us know. Thank you.
  16. Hi, Thank you for contacting MyThemeShop. You should go for our Schema theme. It is the best SEO theme we have and it supports WooCommerce. Which means, you can easily turn your website into an affiliate store if you want. It looks good and fulfils all your other requirements. You can get it here https://mythemeshop.com/themes/schema/ Hope that helps and please don't hesitate to let us know if you need help with anything else.
  17. Hello, Thank you for contacting MyThemeShop. Unfortunately, School theme doesn't support WooCommerce. You can check all our WooCommerce-ready themes here: https://mythemeshop.com/theme-category/wordpress-ecommerce-themes/ Hope that helps, please don't hesitate to let me know if you need help with anything else.
  18. Hello, Thank you for contacting MyThemeShop. I am glad that you liked our themes. If you purchase the extended membership that costs $167, you will get access to every single theme and plugin we have in our store. That includes socialMe, Interactive, JustFit, etc. and any new themes we will release in next 12 months. You can use these products for lifetime but we only provide access, updates, and support for 1 year from the date of purchase. If you need updates and support after that, you will have to renew your membership. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  19. Hello, Yes, you can use that option to create a child theme or you can do it via FTP as well. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  20. Hello, We always try our best to offer the best support we can. I am really glad that we were able to help you. If you need help with anything else, please don't hesitate to let us know.
  21. Hi, Unfortunately, visitors cannot rate each feature like an author does. Sorry. If there is anything you need help with, please do not hesitate to let us know.
  22. Hi, I am really glad that we were able to help you. If you need help with anything else, please don't hesitate to open a new thread.
  23. Hello, We really appreciate the kind words. It it always a pleasure to help our loyal users. If there is anything you need help with in future, please do not hesitate to let me know.
  24. Hi, You can do that with almost any theme. There are plugins that let you add multiple signup options. Here's one: https://wordpress.org/plugins/oa-social-login/ You can then have those users added as authors and they can add posts just like a regular author. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  25. Hello Don, Thank you for contacting MyThemeShop. Yes, of course. I can see you listed as a premium member. You should be able to open a new thread in our premium support forums without any issues. Here's a direct link to opening a thread in the correct section: http://bit.ly/1T0H7Ws If you see a permission denied error, logout from your account and then login again. Hope that helps, please don't hesitate to let me know if you need help with anything else.
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