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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hello Daniel, I am really glad that we were able to help. If there is anything you need help with, please do not hesitate to let me know.
  2. Hello Chris, Thanks for the kind words. I appreciate you taking the time to leave us a testimonial. If there is anything you need help with in future, please do not hesitate to let me know.
  3. Hello Anton, I am really glad to hear that you like our support. It was a pleasure helping you. If there is anything you need help with in future, please do not hesitate to let me know.
  4. Hello David, I am really glad to hear that we were able to fix your issues. If there is anything you need help with, please do not hesitate to let me know.
  5. Hello Bill, I am really glad to hear that. It is a pleasure to help our users, really. If there is anything you need help with in future, please do not hesitate to let me know.
  6. Hello, Thank you for contacting MyThemeShop today. With a single theme purchase, you get access to only one theme. If you purchase our membership, you get access to all our themes. Both the packages come with one year of support and updates. If you only need SociallyViral, you only need to purchase single theme. Unfortunately, we do not have any coupons available. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  7. Hello, We have received your email and replied to it. If there are any confusions, please do not hesitate to let us know. Thank you.
  8. Hi, Yes, it might be due to the the demo bar. Please check the direct demo site without the bar from the link below: http://demo.mythemeshop.com/sociallyviral/ It seems to be working for my phone.
  9. Hi, Thank you for contacting MyThemeShop today. WP Review Pro has an option where you can name different features and every time someone writes a new review, they only have to assign a star value to each feature. Here's a screenshot for reference: http://take.ms/70nOp Hope that helps, please don't hesitate to let me know if you need help with anything else.
  10. Hello, I just tested this on an iPhone 6 and the menu is working fine. Did you try using a different phone to test? Are you using Safari or any other browser to test this? Or are you only checking using the emulation tools? Looking forward to help.
  11. Hello Keith, Thank you for contacting MyThemeShop today and I am really glad to hear that you found our support effective. If there is anything you need help with in future, please do not hesitate to let us know.
  12. Hello, Thank you for contacting MyThemeShop today and I am really glad to hear that you like our support. We are happy that we were quick to help you and that you are satisfied. If there is anything you need help with in future, please do not hesitate to let us know.
  13. Hello, 1. You can do this easily by taking advantage of our shortcodes to show a particular review anywhere else on your website. 2. Unfortunately, this isn't something the plugin is capable of doing at the moment. Come to think of it, I can't think of any plugin that can do that. You may need a custom built solution for this. If you do find a plugin for doing, we would love to hear about it as well 3. Not sure what you mean. If you mean whether you will be able to post multiple reviews on the same post - this is defnitely possible using shortcodes. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  14. Hello Enzo, Thank you for contacting MyThemeShop today. We have received your email regarding this query as well and replied to that. I hope you find the reply useful. If you have any other queries, please do not hesitate to let us know. Thank you.
  15. Hello Julian, I am really glad to hear that you found our help useful and our staff patient. If there is anything you need help with in future, please do not hesitate to let us know.
  16. Hello, I am really glad to hear that you found our support useful. If there is anything you need help with, please do not hesitate to let us know.
  17. Hello, I am really good to hear that you like our themes. Thanks for your valuable suggestions as well. If there is anything you need help with, please do not hesitate to let us know.
  18. Hello, Thank you for contacting MyThemeShop today. I would love to help you with those. 1. Blog posts will show ratings in blog posts. User comments with reviews are only supported in the premium version. 2. A widget to show most rated is included. Most visited is not included because that isn't something WordPress stores by default. You can use a third party plugin for this. 3. This isn't part of the plugin because this functionality would largely depend on the theme you are using. You can assign a "Review" category to your review posts and then setup your theme to only search posts from that category. 4, 5, 6: This isn't something a plugin does because this function is part of the theme. So, the plugin doesn't contain any options for these 3. Hope that helps, please don't hesitate to let us know if you need help with anything else.
  19. Hello Sam, Thank you for contacting MyThemeShop today. It isn't RTL out of the box but we will help you make it RTL. It needs a simple CSS code so once you purchase, please let us know so that we can provide you with instructions on doing that. Thank you.
  20. Hello, Thanks for the kind words. We hope to continue being helpful to our users If there is anything you need help with in future, please do not hesitate to let us know.
  21. Hello, We are really glad to hear that your found our support helpful. If there is anything you need help with in future, please do not hesitate to let us know.
  22. Hello, We are glad to hear that we were able to help. If there is anything you need help with, please do not hesitate to let me know.
  23. Hello, I am really glad to hear those words. I appreciate that you like our support and that we were able to offer our help. If there is anything you need help with in future, please do not hesitate to let us know.
  24. Hello, I am really glad that we were able to help you If there is anything you need help with in future, please do not hesitate to let us know.
  25. Hello, Thank you for contacting MyThemeShop today. Showing ads based on device settings is not possible with the plugin currently. We are working on improving the plugin and might integrate this feature very soon. If there is anything you need help with in the meantime, please do not hesitate to let me know.
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