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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hello Andrea, Thank you for contacting MyThemeShop and I am really sorry for any inconvenience this may have caused. Your subscription expired recently. As you might know, all our themes and plugins come with one year of subscription and updates, and is mentioned on the landing pages as well: http://take.ms/8A6EU Past that, there is a renewal fee of $19 per year to get updates as well as support. If you want, we can offer you the $19 offer to make the purchase again. For that, please contact us via the form below https://mythemeshop.com/contact-us/ Hope that helps, please don't hesitate to let me know if you need help with anything else.
  2. Hello, We are really glad to have helped. It gives us a pleasure to know that we have helped our valuable theme users. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  3. Hi Alejandra, Thank you for contacting MyThemeShop. I am really glad to hear that you are satisfied with our products, We are always here to help you so do not hesitate to contact us should you need further assistance.
  4. Hi, I am really glad that we were able to help you. It is words like these that keep us going and make us want to go a step further when helping our users. We appreciate you being with us and giving us a chance to serve you. If you need help with anything else, please don't hesitate to open a new thread.
  5. Hello, Thank you for contacting MyThemeShop. We are really glad to have you and to help you achieve your target for your website. If you ever need our help in the future, know that we are always here to help.
  6. Hello, Thank you for contacting MyThemeShop. I am really glad to hear that you found our support useful and that we were able to fix the issues you have been facing. If there is anything you need help with, please do not hesitate to let us know.
  7. Hello Ahmer, Thank you for contacting MyThemeShop. We are really glad to hear that you like our themes and that you found our support fast and helpful. If there is anything you need help with, please do not hesitate to let us know.
  8. Hey, Thank you for contacting MyThemeShop. We are really glad to have helped. Thanks for choosing us and we really appreciate your testimonial.
  9. Hello, We have emailed you the details for that. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  10. Hi Niels, Thank you for contacting MyThemeShop. It means, our plugin doesn't create duplicate content like other multi-language plugins. That means, your site will not be penalized just because of the translation plugin. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  11. Hi, I am really glad that we were able to help you. If you need help with anything else, please don't hesitate to open a new thread.
  12. Hi, Thank you for contacting MyThemeShop. I am glad to hear that you like our and theme and that you found our support useful. If there is anything you need help with, please do not hesitate to let me know.
  13. Hi, Thank you for contacting MyThemeShop. I am really glad to hear that you like our support. We always try our best to be as quick as possible to answer your queries. If there is anything you need help with, please do not hesitate to let us know.
  14. Hello, I am really glad that we were able to help you. Thanks a lot for giving us a try. If you need help with anything else, please don't hesitate to let us know.
  15. Hello, Thank you for contacting MyThemeShop. I am really glad to hear that you liked our support. We are always trying to do our best to help users like you get what they want from our products. If there is anything you need help with, please do not hesitate to let us know.
  16. Hello Yusuf, We have emailed you with the link to renew the extended membership at a discount. Please check and let us know if you need help with anything else.
  17. Hi Gautam, I am really glad that we were able to help you. We are always here to help you, no matter the day or the time. If you need help with anything else, please don't hesitate to open a new thread.
  18. Hi Gourav, Thank you for contacting MyThemeShop and I am really sorry for any inconvenience this may have caused. It appears. your store credits had disappeared from your account for some reason. I have added them back now so you can enjoy your purchase at a lower price with the help of your store credits. Just make sure you are logged in while purchasing. Hope that helps, please don't hesitate to let me know if you need help with anything else.
  19. Hi, Thank you for contacting MyThemeShop. I would love to answer those. 1. If you made the purchase in last 20 days, you will get an additional $10 on any theme you buy. 2. Yes, you can easily add affiliate products in the Coupon theme as well. 3. Of course. Once you make the purchase, open a new thread in the theme support section so that we can help. Looking forward to your reply.
  20. Hello, I am really glad that we were able to help you and I really appreciate your testimonial. If you need help with anything else, please don't hesitate to open a new thread.
  21. Hello, I am really glad that we were able to help you and I really appreciate your testimonial. If you need help with anything else, please don't hesitate to open a new thread.
  22. Hello, I am really glad that we were able to help you and I really appreciate your testimonial. If you need help with anything else, please don't hesitate to open a new thread.
  23. Hello, Thanks a lot for giving us a chance. I am really glad to hear that you like our support free as well as the paid products. We always strive to provide the best support we can possibly offer. We look forward to serving you in the future as well.
  24. Hello Sander, I am really glad that we were able to help you and I really appreciate your testimonial. If you need help with anything else, please don't hesitate to open a new thread.
  25. Hello Daniel, I am really glad that we were able to help you and I really appreciate your testimonial. If you need help with anything else, please don't hesitate to open a new thread.
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