I have been with WordPress for a while now. I have travelled the WordPress world and know the products and services providers inside out. Mythemeshop has a tremendously customer friendly approach. Whatever a customer asks for something, sometimes how much impossible for a business to do that, they are the only one in the market who go that far for customer satisfaction.
By far all the themes are clean, fast and the best one can get in the market. Their speciality is best after sale support and no questions asked refund. Believe me, I have tested their patience and they never disappointed me.