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Everything posted by ToddMTS
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Hi, Thanks for your interest. The first one can be accommodated but for the second one, we would recommend hiring a freelancer to add that feature in as it is not built into the theme. Do let me know if you have any other queries.
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[Onepage] How To Update After I Paid Once?
ToddMTS replied to nitshkeysinc's topic in Pre Sales Questions
Hello, We do not offer themes on eBay. The only way to buy our themes is to buy them from MyThemeShop.com. Someone scammed you and probably sold you a pirated copy of the theme. You should ask for a refund from the seller. Hope it helps. -
Hi, I am really glad we were able to help. If you need our help in future, please don't hesitate to open a new thread and we will be happy to assist.
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Hello, Yes, you can add more than 4 pricing columns in the OnePage theme. It can be done using the options panel in Appearance > Theme Options > Homepage > Pricing. Hope that helps, please don't hesitate to let us know if you need help with anything else.
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[Best] [Best Theme] Changing The Size Of Images In Sidebar
ToddMTS replied to magnismack's topic in Pre Sales Questions
Hi, Yes, we can help you do that. Once you purchase, please open a thread in the premium section of this forum and we will provide you with the steps to show the images just the way you like. Hope it helps. -
Hi, Really sorry to hear about the issues you are facing. Unfortunately, PayPal and Credit Card are the only two forms on payment we accept. We do not have any agents in India either. You can call your bank and ask them to enable your card for international transactions. Then, the payment should go through. Hope that helps, please don't hesitate to let us know if you need help with anything else.
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Hi, I am really glad we were able to help you. If you need any help in future, please don't hesitate to let us know.
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Hi, I am glad you found our support helpful. If you need help with anything else, please don't hesitate to let us know.
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Hi, I am really glad you found our help useful. If you need help with anything else, please don't hesitate to let us know.
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Hi, This is the first time I am hearing of this issue. Everything works fine on our demo for me, please check this screenshot: http://take.ms/QmI0j Do you have JavaScript enabled on your browser? Can you try viewing the demo in another browser? Do let us know.
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Hi, It can be done. You have to enter the HTML code of your Facebook popup in the section dedicated for HTML in the plugin options. Hope it helps.
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[Memberships] Responsive Themes To Non-Responsive?
ToddMTS replied to mydesimediaa's topic in Pre Sales Questions
Hi, Thanks for your interest. All our themes come with an option to disable responsiveness. Yes, we provide support for free as well as premium themes for premium members. Hope that helps. -
Hi, I don't see that error. Could you please share a screenshot?
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Hi, 1. Yes, it does. The full width gallery you see just below the menu is a slider. 2. Yes, you can use any widget in the sidebar. 3. Yes, it can be done. 4. Sorry, we won't be able to accommodate that request. I can give you a coupon to get you started though. 5. Yes, you can do that. Hope that helps. If you have any other queries, do let me know.
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Hi, Our OnePage or Yosemite theme might fulfill your requirements well. http://demo.mythemeshop.com/s/?theme=OnePage http://demo.mythemeshop.com/s/?theme=Yosemite You can easily disable all sections and keep just the slider and blog section on your homepage. Else, you can use the Spike theme as well. You just have to create a unique category and put only the posts in that category which you want to see in the slider. Hope that helps, please don't hesitate to let us know if you need help with anything else.
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Hi, I am glad we were upto your expectations. It always gives us a pleasure to help our valued customers. If you ever need help with any of our products, please know that we are help to assist you.
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Hi, I am really glad to hear those words. If you need help with anything else in future, please know that we are here to help. Thanks for giving us a try.
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Hi, It is always a pleasure to help.
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Hi @mvsu01, yes, you can do that. Please drop us an email at the aforementioned email ID and we will be happy to assist. Please open a new thread if you need help with anything else.
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Hi, Thanks a lot for your feedback. We really appreciate you taking the time.
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Your Themes Are Blazing Fast Just Like Your Help And Support
ToddMTS replied to fehl_d's topic in Testimonials
Hi, I am not really sure which thread you are talking about. I found these threads you created: http://community.mythemeshop.com/topic/19208-javascript-speed-issues/#entry81468 http://community.mythemeshop.com/topic/19069-theme-not-so-repsonsive/#entry80754 http://community.mythemeshop.com/topic/18781-wp-tab-widget-popular-posts/#entry79323 All have been promptly answered. If we haven't answered any threads, please PM me the URL. It is possble that it slipped through the cracks and we will make sure this never happens again. I would also request you to create a new thread instead of posting in someone else's thread as it create unneccessary email notifications for them. Hope you understand. -
[Developer Package] Purchasing The Developer Package
ToddMTS replied to tcgcomputer's topic in Pre Sales Questions
Hi, We have said that the user can "include" our plugin or theme - but not sell it as is. Selling it without adding any value is like selling pirated movies on a fire sharing website. In any case, no one is allowed to resell the themes. Yes, you can use it on a client's project or your own which you can then sell to a client - but not sell AS IS. Hope I cleared any confusions. -
Hi, Really glad to hear those words. We try our best to be the best in customer service. Thanks for being a part of our company.
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Your Themes Are Blazing Fast Just Like Your Help And Support
ToddMTS replied to fehl_d's topic in Testimonials
Hi, I am really glad that you found our support team helpful. We always strive for fast support and themes to match. If you ever need any help with our themes, please don't hesitate to ask. -
Hi Sumit, I really appreciate the kind word. It is our number one priority to make sure that YOU get the best support and products from MyThemeShop. Thanks for giving us a shot.