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ToddMTS

Support
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Everything posted by ToddMTS

  1. Hi Mayan, I am really glad you found our support helpful. Thanks for trying our theme and please don't hesitate to contact us again if you need help.
  2. Hello, I am really glad that you are satisfied with our support. Please don't hesitate to contact us again if you need any help in future.
  3. Hello Jeff, Thanks for the kind words. Please don't hesitate to ask us any other questions you might have.
  4. Hello, Thanks a lot for these kind words. You can use our feedback forum for suggestion you have about our themes or support. http://community.mythemeshop.com/forum/15-feedback-bug-report/ I look forward to hearing from you soon.
  5. Hello, You are free to sell your website that uses one of our themes. However, you cannot resell our themes as-is without adding any value to it. What you can do: 1. Use our themes on unlimited domains with no restrictions. 2. If you buy a developer license, you can use our themes on unlimited number of client's websites. 3. You can create a website complete with content and then you can sell your website, not just the theme. What you can't do. 1. Distribute or resell our themes as-is without adding any value to it or if you market them as your own creation. 2. Offer the theme for free download or for a fee to anyone. GNU license lets you edit the code freely but you can't sell it without the permission of its owner. Moreover, the code is protected by the GNU license but the designs are protected under copyrights laws and you can't copy the design and market it as you own. Your clients won't get any support from us. Only the user we collect payment from gets access to our support forum. Hope that clears the confusion.
  6. Hi, I appreciate your kind words. Thanks a lot for giving our themes a try and please don't hesitate to contact us again if you need help with anything else.
  7. Hello, Our themes cannot be resold. You can use them on your client's website but you cannot sell the theme as is and you cannot redistribute them. I hope that is clear.
  8. Hello, Thanks for the kind words. We really appreciate you taking time to leave us a testimonials. Please don't hesitate to contact us with any queries regarding our theme in future.
  9. Hello, It really boils down to the type of audience you have. Splash theme works best with search engine traffic while as TruePixel is best suited for social media traffic. Yes, Splash has a better support for WooCommerce. Splash theme has built-in review feature as well. Hope that helps.
  10. Hi, I am glad you found our support team useful. Please don't hesitate to contact us with any other queries in future.
  11. Hi, I am glad you found our help useful. Let us know if you need help with anything else in future.
  12. Hi, Glad we could help. Please don't hesitate to contact us again in future if you need help with the themes.
  13. Hi, Glad we could help. Please don't hesitate to contact us again in future if you need help with the themes.
  14. Hello, You can only use the theme on your own domains. If you want to give the theme to anyone else, you have to purchase our developer license. Hope that helps.
  15. Hello, I am glad we were able to help you. Please don't hesitate to contact us again if you need help in future.
  16. Hi, I am really glad we could be of help. We just love this kind of feedback and we try our best helping our members setup themes properly.
  17. Hello, Thanks for your feedback. We will be launching more themes very soon. We will keep you posted about the releases. Don't hesitate to contact us again if you face any issues with our themes.
  18. Hi, Thanks for the kind words. I am glad we could be of help.
  19. Hello, We are always happy to help. Thanks for your feedback. Please don't hesitate to contact us again in case you have any other questions regarding our plugins or themes.
  20. Hello, I am glad you found our support helpful. Thanks for the kind words. Please don't hesitate to ask us any other questions you might have.
  21. Hello, I am glad you found our support helpful. Please don't hesitate to ask us any other questions you might have.
  22. Hello, I am glad you found our support team helpful. If you face any other problems with our themes in future, please don't hesitate to let us know.
  23. Hello, I am glad we were able to help you. Don't hesitate to get back to us if you face any issues with our themes.
  24. Hello, I am really glad you found our help useful. Please don't hesitate to ask us any other questions in future.
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