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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  2. Hello, Could you please open a new support ticket by following this tutorial? https://community.mythemeshop.com/topic/11555-read-first-how-to-post-in-the-forums/ Make sure that you ask only one question per support ticket. You can open as many ticket as you want. We handle all our theme/plugin related help through our support ticket forums. One of our moderators will definitely assist you in. You do not need to register separately for the forums, you can just log in to your member account on mythemeshop.com, and you will be logged in automatically in the community forums. Or, you can log in with your MyThemeShop username and password on the forum too. Looking forward to help you.
  3. Hello, Thank you for contacting MyThemeShop today. The stores are essentially category pages. If you have a store for example called "Amazon" then you would create a category called Amazon and add all coupons to that category, then when you visit that category page it will essentially be a store page since it will show all coupons from that category. Then you can add content into the sidebar of that category such as the image of the store or custom text. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here, they will let you know on how to purchase our themes from that region. Looking forward to helping you. Thank you.
  5. Hello There,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you.
  6. Hello Andre, Thank you for taking the time to write us a testimonial, our team really appreciates that. We hope to see you on our forums again.
  7. Hello, Thank you for contacting MyThemeShop today. When you go to WP > Appearance > Widgets we have a widget called "Most Voted Reviews" See screenshot: http://i.mythemeshop.com/UZ8gMu Have you tried using that widget? Looking forward to helping you. Thank you.
  8. Hello, Thank you for taking the time to leave us a few words of kindness. We appreciate that.
  9. Hello Angela, Thank you for sharing your experience, we are happy to know that you are satisfied.
  10. Hello Thanks, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  11. Hello, Thank you for your kind words, we appreciate that and we are very happy to know that you are satisfied with our services. Thank you for choosing MyThemeShop.
  12. Hello Adriana, Thank you for taking the time to write us a testimonial, we appreciate that. We look forward in helping you again.
  13. Hello Raymond, Thank you for taking the time to write us, we really appreciate that and are happy to know that you are satisfied with our services.
  14. Hello, Thank you for taking the time to write us a testimonial, our team appreciates that. We look forward in helping you again.
  15. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here, they will help you purchase our themes. Looking forward to helping you. Thank you.
  16. Hello, Thank you for contacting MyThemeShop today. You won't need a licence for the offline deployment. You can use this theme in the offline development. Looking forward to helping you. Thank you.
  17. Hello, Thank you for contacting MyThemeShop today. We do not make custom themes from scratch but we can make customization requests to our current themes. You can submit your customization requests to our team here. Looking forward to helping you. Thank you.
  18. Hello, Thank you for contacting MyThemeShop today. Our support team is here to help you if you have complications and installation issues. If you want you can let us know and we can troubleshoot the issues to see if we can help. If you still want a refund you can submit it here to our Accounts team. Looking forward to helping you. Thank you.
  19. Hello, Considering that you are looking for a lot of licences, please contact us by email here: support-team@mythemeshop.com Our accounts team will help you in a more custom way since you are looking for so many licences. Looking forward to help you.
  20. Hello, Thank you for contacting MyThemeShop today. We don't have a way to limiting the same user to play the quiz just once, unfortunately. Perhaps there are WordPress plugins which will allow access to a page just once, that may work for you. Looking forward to helping you. Thank you.
  21. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  22. Hello, Thank you for contacting MyThemeShop today. Unfortunately that type of layout is not supported by the plugin. It is also not supported in the pro version. You would need a custom solution to be able to do that. To see all the types of layouts that the plugin can do please visit the demo: https://mythemeshop.com/plugins/wordpress-review/ Looking forward to helping you. Thank you.
  23. Hello, Thank you for contacting MyThemeShop today. The Schema Lite has less options, you won't have access to the full Theme Options panel. You can see all the features Schema offers here: https://mythemeshop.com/themes/schema/ and also here. Looking forward to helping you. Thank you.
  24. Hello, The Custom CSS box will not be cleared after updates. You do not have to make a child theme if you are going to use only Custom CSS and theme options panel. Child themes are done only if you decide to modify core files such as .php files. Regarding your issue about buying the theme please contact our Accounts team here. They will take a look at the payment issue. Thanks,
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