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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. Here are two themes that might interest you: https://mythemeshop.com/themes/newstoday/ https://mythemeshop.com/themes/best/ They have somewhat of a similar layout. Looking forward to helping you. Thank you.
  2. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  3. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  4. Hello, Thank you for contacting MyThemeShop today. A plugin such as Rank Math cannot decrease your website's traffic unless you specifically clicked on an option to not index that particular pages. Rank Math does not do that by default. Send us a link to your site we can take a look. Also, please use this tool to determine if the drop in traffic didn't coincide with any Google Algorithm updates: https://barracuda.digital/panguin-seo-tool/ Looking forward to helping you. Thank you.
  5. Hello, Do you still need help regarding this? Looking forward to help you.
  6. Hello, That does look like the developers of the plugin WooCommerce will need to fix that. Hopefully they fix that soon. Looking forward to help you.
  7. Hello, Thank you for contacting MyThemeShop today. You can connect your email submission form to a service such as MailChimp. Then from the MailChimp account you can export emails and handle all the emailing functions from there. Click here to see a video on how that is done. Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop today. We are not sure what you mean. What are you referring to be a bug? Is it the URL that says "categoria" in your product slug? The permalinks can be changed inside of WP > Settings > Permalinks If it is for your products you can see more information on that here: https://docs.woocommerce.com/document/permalinks/ Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. It might have been a temporary caching issue. Let us know if it happens again. Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. We are glad that you have found the issue. Thank you for letting us know.
  11. Hello, We have not received your WordPress login access. Please try sharing that again or you can use this plugin to share access with us: https://wordpress.org/plugins/temporary-login-without-password/ Thanks,
  12. Hello, Thank you for contacting MyThemeShop today. Please share the post URL where that issue is happening. Additionally; Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  13. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  14. Hello, The sensitive data field seems to be empty. Can you try posting your information again? Looking forward to help you.
  15. Hello, Thank you for contacting MyThemeShop today. 1 - On which post or page is the Focus Keyword issue happening on? Can you share that page or post link with us please? For all the other questions that you had, please separate them into a new support ticket to help us avoid confusion as we may need you to clarify some of them as well. You will get an answer much faster like that and you can submit as many support tickets as you need. Looking forward to helping you. Thank you.
  16. Hello, Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  17. Hello, Send us a link to your site please. Looking forward to help you.
  18. Thank you for using MyThemeShop. Have a great weekend.
  19. Hi Stefan, Thank you for leaving us a testimonial, we appreciate that.
  20. Hello, Thank you for your kind words, we really appreciate that and we look forward in helping you again.
  21. @Jonathan_Sulkow : Please open a new support ticket about this issue and elaborate on what you are trying to do. Our support team will try to help you from there to help us avoid confusion. Looking forward to help you.
  22. Hello, Thank you for contacting MyThemeShop today. Unfortunately the plugin does not have that functionality. As much as we would love to help you achieve that it would require a custom solution. You can submit a customization request here, and our developers can let you know how much it would cost to implement that. Looking forward to helping you. Thank you.
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