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Everything posted by Mili
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Hello, Thank you for leaving us a testimonial, we appreciate that.
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Thank you for letting us know.
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[WP Quiz Pro] Adding email users to segments in Mailchimp
Mili replied to temi1's topic in Pre Sales Questions
Hello Stefan, Please contact our Accounts team here, it seems that your payment was not processed yet. Our team will be able to tell you how to access our premium support forums once your payment is processed. Looking forward to help you. -
[Rank Math SEO Plugin] Redirected 410 show as 404
Mili replied to admin262's topic in Rank Math Free
Thank you for your patience. -
Hello , Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
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Hello, Thank you for sharing your experience in this testimonial, we are happy to know that you are satisfied with our services.
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Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team by email here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
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Hello, Thank you for your patience and for using MyThemeShop.
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[WP Review Pro] How are reviews collected?
Mili replied to Kene_Ezeji-Okoye's topic in Pre Sales Questions
Thank you for using MyThemeShop. -
Hello, To change the font size of the question you can use this CSS: body .wq_questionTextCtr h4 { font-size: 32px; } To change the padding of the question you can use this CSS: body .wq_questionTextCtr { padding: 30px 40px; } Thanks,
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Hello, Thank you for contacting MyThemeShop today. When we click here: http://ovo.li/uploads/mGMwgg It resolves to the correct category page as you can see in the screenshot. Have you resolved this issue? Do you still need help? Looking forward to helping you. Thank you.
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Hello, Thank you for contacting MyThemeShop today. For all account changes and licence issues please contact our Accounts team here. Looking forward to helping you. Thank you.
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Hello, Thank you for taking the time to write us a testimonial, it means a lot to our team. We look forward in helping you again.
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Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop today. Yes, all of our themes have an easy demo import. If it doesn't work our support staff will import it for you. Looking forward to helping you. Thank you.
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[Rank Math SEO Plugin] the post didnt add in sitemap
Mili replied to youm1news's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you. -
[WP Quiz Pro] Want to buy Pro but free Version doens´t work properly
Mili replied to klaus779's topic in Pre Sales Questions
Hello, Please contact our Accounts team here, they will take a closer look at your account. Thanks, -
[WP Real Estate] My theme refuse to fix list view listing
Mili replied to mohammed_aljunaid's topic in Pre Sales Questions
Hello, Please open a new support ticket for your new issues. It will help us avoid confusion. Looking forward to help you. -
[WP Quiz Pro] questions about Pay to play option
Mili replied to Obaida_Khateeb's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. We are really sorry but both of those features are currently not supported by the WP Quiz plugin. We apologize for the inconvenience. You can submit that as a Customization request here, and our developers will let you know how much it would cost to make that. Looking forward to helping you. Thank you. -
[Onepage] Your shortcode plugin not working in WP 5.0.3
Mili replied to hubajaro's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you. -
Hello, Thank you for contacting MyThemeShop today. Send us a link to where the issue is visible please. Looking forward to helping you. Thank you.
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[Rank Math SEO Plugin] Structured data ignores timezone
Mili replied to tilit's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you. -
[Rank Math SEO Plugin] Your current theme doesn't support title-tag
Mili replied to hywelskibble's topic in Rank Math Free
Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you. -
[Rank Math SEO Plugin] Can't get Google Search Console to work
Mili replied to jeff10's topic in Rank Math Free
Hi, Let us know if you still need help. Looking forward to help you. -
Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.