[OFFER ALERT!] This Halloween, Get Any Premium Theme for Just $19 [GET IT NOW]
Jump to content

Mili

Support
  • Posts

    126,457
  • Joined

  • Last visited

Everything posted by Mili

  1. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  2. Hello, That can be done but as a custom solution not available for unpaid free users. Please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. The error 500 is the most generic error a server can show, it can mean multiple issues. The most common is memory but you have already tried increasing that. I would try to increase it even further but first try contacting your hosting provider. Once you get the error 500 again, please contact your hosting provider and ask them to look into the server's error log files. Then send us the error if they are not able to fix it. Once we know what the error is we can take further steps to solve the issue. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. We have consulted with our lead developers about your question and at this time it is not possible to set a different timer on each question. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  5. Hello, Thank you for contacting MyThemeShop today. Such function would require you to change the user roles. To do that you would need one of the plugins: https://wpdean.com/wordpress-plugins-to-extend-user-roles-capabilities/ We have not tested any of the plugins therefore we are not sure if they work but editing user roles would be the right way to do it. Looking forward to helping you. Thank you.
  6. Hello, Thank you for contacting MyThemeShop today. That type of configuration would not depend on the theme but on the WooCommerce confiuration. Here are some resources that can help you achieve that: https://businessbloomer.com/woocommerce-add-stock-quantity-on-shop-page/ There may even be a plugin: https://wordpress.org/plugins/woo-show-stock/ We have not tested that plugin but it may help you achieve that. Looking forward to helping you. Thank you.
  7. Hello, If you click here, you will see a video. That video should show you how the WP My Translate plugin works. Does that help? Thanks,
  8. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.
  9. Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop today. You won't need to disable anything in Rank Math for your social media Open Graph tags. Those are the tags that help share your content on social media. If your content is currently sharing on social media, you don't have to modify anything. Looking forward to helping you. Thank you.
  11. Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  12. Hello, Thank you for contacting MyThemeShop today. Can you tell us which features from Yoast you imported that are not showing on Rank Math? Looking forward to helping you. Thank you.
  13. Hello, Thank you for taking the time to write us and for being such a loyal customer, we really appreciate you being part of our community. Thank you !
  14. Hello, Thank you for contacting MyThemeShop today. Sure, we can help you add a banner below the header. We can also help you add the date that says "Last updated on" below the post title. Once you purchase the theme our support team can help you with that. For the popular posts, that's just a plugin called WP Tab that you can add to your sidebar. Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. When you get a 404 error please ask your hosting provider to look into the server logs. They will be able to tell you what is causing the 404 error and fix the issue for you. If the link points to .exe it should work. Looking forward to helping you. Thank you.
  16. Hello Marcus, Thank you for leaving us a testimonial. We are glad that you are satisfied with our services. Don't hesitate if you need help with anything else.
  17. Hello, The first post is no longer necessary because you delete it. Since you delete it is alright if it is redirecting or if there are issues to that URL because it is a deleted URL. What matters now is that this URL works: /home-remedies-gout-pain/ I hope it makes sense. Looking forward to help you.
  18. Hello, Thank you for taking the time to leave us a testimonial. We are happy to know that you are satisfied with our services.
  19. Hello, Thank you for contacting MyThemeShop today. Yes, the Rank Math plugin is compatible with the AMP plugin you mentioned. You can check the list of the plugins compatible with Rank Math on your website: wp-admin/admin.php?page=rank-math-help Looking forward to helping you. Thank you.
  20. Hello, When creating a new post the redirect happens correctly. However in the post that you left in the sensitive data it still does not work: /cold-sore-causes-home-remedies That post is also not loading, the page is blank. It suggests that there is some sort of database corruption with that post. What you can try is to delete that post, create a new one with the same name and it should redirect correctly. Let us know if that helps.
  21. Hello, Thank you for contacting MyThemeShop today. The theme is yours for $19 for lifetime. However for updates it is only valid for one year, if you wish to receive updates and support after one year you need a subscription to our services. Looking forward to helping you. Thank you.
  22. Hello Akos, We appreciate for your testimonial. Thank you for using MyThemeShop.
  23. Hello Maria, Thank you for writing us a testimonial, we are happy to know that you are satisfied with us. Looking forward to help you.
  24. Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
×
×
  • Create New...