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Hello, Thank you for contacting MyThemeShop today. We have no payment history from your account, let us know with which email you have purchased the WP Quiz Pro plugin. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop and we apologize for any issues that you are having with our products. To help you faster, we would like you to perform a quick conflict check on your website using the instructions below. You can follow these instructions on your live website as well, as running this conflict check does not affect your website visitors. Here are the steps for you to follow. Log into your WordPress Administrator, and navigate to the dashboard Navigate to 'Plugins', and go to 'add new' On the next page, enter 'Health Check' in the search bar and wait for the screen to refresh The official Health Check plugin by WordPress.org should be visible as the first result. Please install and activate the plugin You will reach the plugin page automatically, and a notice will appear. Click 'I understand' to continue On the WordPress Menu on the left, hover over the dashboard. You will notice a new 'Health Check' option, click on it On the page that appears, there will be several tabs. Please navigate to the 'Troubleshooting' tab Press the 'Enable Troubleshooting Mode' to start the troubleshooter Once you complete these steps, you are in troubleshooting mode. All the plugins on your website have been disabled only for you. Your theme has also been disabled, but only for you. To diagnose the root-cause of your problem, you would enable each plugin one by one until an issue is found. The last plugin that causes the issue will probably the cause of the conflict. Here are the steps in more detail. With all plugins and the theme disabled, try reproducing the issue. If you still have the issue, your WordPress setup is the root of the problem. If not, then continue. On the top bar, navigate to the 'Troubleshooting Mode', hover over it, and enable the MyThemeShop plugin in question. After that, try to reproduce the issue. If you have the issue, the plugin is conflicting with WordPress If not, then the plugin is not causing issues with WordPress. Continue to the next step Navigate to the "Troubleshooting Mode" in the top bar again, and enable any other plugin. Then try reproducing the issue. If you have the issue, then the plugin you just activated is conflicting with the MyThemeShop Plugin If not, then this plugin is not causing issues with the MyThemeShop plugin Repeat step no 3 by enabling one plugin at a time and checking if the problem exists. When the problem happens, the plugin you last activated is causing the issue. If the issue is still not resolved, then it might be an issue with the theme you are using. Here is how you confirm if your theme and the MyThemeShop plugin are conflicting with each other. Enter troubleshooting mode again using the instructions above. Using the Troubleshooting mode, activate your regular theme by selecting the 'Use your current theme option'. Activate the MTS plugin you want to check and try to reproduce the issue. If the issue appears, your theme conflicts with the MTS plugin. If not, then the issue is with another plugin. You can continue enabling other plugins to pinpoint the plugin and contact their support for a resolution. Once you complete the above steps, please let us know. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. There is no problem in using the theme in a test site first before you place it on your main site. You can just let us know once you are about to switch and we will switch your licences. Additionally if your site URL has words such as "test, staging, testing", it will automatically be detected as a test environment and you won't need to ask us to switch licences. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. What is the "cryptocoin demo slider" ? Is that a slider plugin? If yes, you can replace the default slider from the theme with the code of your plugin. For the ICO, we do not have a way of marking the ICOs as Premium or Featured. However in the name of the ICO you can write the word "Premium" so that the title of the ICO has the word "Premium" inside of it. Looking forward to helping you. Thank you.

Hello Virginia, Thank you for taking the time to write us, we really appreciate that. We look forward in helping you again.

Hello John, Thank you for taking the time to write us. Our team is very happy to know that you are satisfied with our services. Thank you for choosing MyThemeShop.

Hello Martin, Thank you for your kind words and for taking the time to write us. We appreciate you being part of our community and are looking forward in helping you again. Thank you for choosing MyThemeShop.

Hello, We really appreciate that you have left us a testimonial and we hope to help you again. Than you for choosing MyThemeShop.

Hello, Thank you Amol for leaving us a testimonial, we appreciate that. We hope that your business can grow using Schema and we hope to see you in our community again. Thank you for choosing MyThemeShop.

Hello, Thank you for taking the time to write us a testimonial, we really appreciate that and we are glad that you have found out about the Bitdefender issue. We look forward in helping you again.

Hello, Have you had the chance to review this tutorial: https://mythemeshop.com/kb/wordpress-seo-plugin-rank-math/score-100-in-tests/ ? Let us know as that should guide you on how to improve your SEO score. Let us know if that helps. Looking forward to help you.

Hello, We really appreciate that you have taken the time to write us a testimonial. We look forward in helping you again.

Hello, Thank you for contacting MyThemeShop today. It is possible that Rank Math is not able to save settings due to plugin conflicts. Try deactivating all of your other plugins and try saving again. If that doesn't work; Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Sure, let us know. Looking forward to help you.

Hello, Yes, you can use other affiliate programs. Looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. That would be difficult to answer as we are not sure what a football predicting site needs. Do you have an example of a layout that you want to have? Perhaps then we can compare it with some of our themes and give you a suggestion. Looking forward to helping you. Thank you.

Hello, You can get two single site licences or if you wish you can get a single purchase of 5 licences. Would that work for you? Let us know, looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. Please use the coupon code on a single site license theme purchase only. It won't work with other site licences. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Yes, the Rank Math plugin does support emojis. However as with all Google search results it may take some time until they show. If you want you can leave us a link to where you are inserting emojis and your login access, then we can login to see if you inserted them properly. Please share your login details in the "Sensitive Data" section by editing your first post on this ticket and follow the instructions shown in the screenshot below: Please make a reply once you update the details, so we get notified. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. All of our recent themes are using the schema support. You can use all of those themes. Looking forward to helping you. Thank you.

Hello, We really appreciate that you have taken the time to write us a testimonial, we look forward in helping you again. Thank you for using MyThemeShop.

Hello, Please contact our Accounts team by email here, they will reach back to you through email. Looking forward to help you.

Hello, Thank you for contacting MyThemeShop today. The Rank Math plugin can be downloaded form here: https://www.facebook.com/notes/rank-math-seo-plugin/download-rank-math-for-free/222805191925148/ Looking forward to helping you. Thank you.

Hello, We have not received your FTP nor your WP admin access yet. Please verify the information in the sensitive data field and ensure that you have left us your FTP and WP admin access as well. Let us know once you have left us your FTP and WP access. Looking forward to help you.