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Hello, Thank you for contacting MyThemeShop today. We are aware of the issue, our team is currently looking into this problem. We apologize for the delay. Looking forward to helping you. Thank you.

Hello, Thank you for your suggestion, we will forward it to our developers. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. Unfortunately we will not be able to fix issues for the free version and for free users as those can be extensive. However if you purchase the pro version and the error still occurs on your site you can submit a support ticket and our developers will fix the issue. If they are not able to fix it, then we will issue you a refund. Looking forward to helping you. Thank you.

Hello, Thank you for taking the time to write us such an extensive testimonial, we are really happy to know that you are satisfied with our services. I hope that we can assist you in the future and further help your ventures grow. Thank you for being part of our community !!

Hello, Thank you for contacting MyThemeShop today. We will process the refunds if you emailed our Accounts team at https://mythemeshop.com/contact-us Since it is the weekend, please be patient eventually we will get to your request. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are glad that you have solve the issue. Looking forward to helping you. Thank you.

Hello, Yes, we will offer support if you have an active subscription. However what we cannot guarantee is a compatibility because of technologies can change in the next 10 years. We will however to our best to fix the issues and if we are unable to fix issues you can always request a refund. Looking forward to help you.

Hello, Unfortunately we cannot guarantee to customize your theme, that is not part of our support policy. However as shown in the previous reply, we can help you implement blog posts on the homepage but with our custom styling and layout. You will still have coupons on the homepage and on the Coupons page. I hope it clarifies. Thanks,

Hello, Thank you for contacting MyThemeShop today. Yes, you can also publish blog posts but if you want those posts to be on the homepage you need a custom solution as shown here: https://community.mythemeshop.com/topic/69286-coupon-latest-blog-posts-on-coupon-default-homepage/?tab=comments#comment-322355 Let us know if that helps. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. What you can do is export the demo coupons with CSV, then structure your importing CSV just like the demo you exported. Then you should be able to import the coupons. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. You do not have an active subscription therefore we cannot assist you more than the documentation. Therefore please view the documentation by seeing the installation video shown here: https://www.youtube.com/watch?v=wHmBZgiDjX0 Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Your last payment was in August 6, 2022 and your subscription expired in August 6, 2023. To be able to obtain support from us, you need an active subscription. Please re-purchase the product again so that you have an active subscription and submit your support request here: https://community.mythemeshop.com/forum/12-plugin-support/ Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Are you using the free version of the pro version of the theme? Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are really sorry but at this stage our plugin does not have that functionality. However you can hire a developer on UpWork.com or Fiverr.com to customize that feature for you. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. Yes, We can use normal WordPress query to display a list of post order by post review rating by using meta_query. The post rating is in the postmeta table as below screenshot. Looking forward to helping you. Thank you.

Hello, We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you.

Hello, Thank you for contacting MyThemeShop today. Unfortunately there is no easy way to do that. However you can hire a developer from UpWork.com or from Fiverr.com which can build that custom solution for you for a relatively reasonable price. Looking forward to helping you. Thank you.

Hello, You can develop a graph, and stock filter in the theme by creating the child theme. You can customize the theme using a child theme and no need for API support for that. I hope that helps. Thanks,

Hello, Thank you for your kind words and for taking the time to write us a testimonial. We really appreciate you being part of our community and we hope to see your business grow. Thank you for choosing MyThemeShop.

Hello, Thank you for contacting MyThemeShop today. The plugin still works with the latest versions of WP. The fact that it did not have updates is a good sign that it was coded correctly. However if you encounter issues after purchase, let us know and we can either issue you a refund or our support staff can try to fix the issue if you choose to do so. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. We are really sorry but to be able to receive support from us, you need an active subscription. You can re-purchase the product to re-activate your subscription. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop today. To be able to obtain support, you will need to have an active subscription. Please re-purchase the theme, it will re-activate your subscription. Looking forward to helping you. Thank you.

Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://community.mythemeshop.com/forum/6-testimonials/ Thank you in anticipation.

Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.