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Mili

Support
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Everything posted by Mili

  1. Hello, Unfortunately our plugin does not have that function. We apologize for the inconvenience. Thanks,
  2. Hello, Thank you for contacting MyThemeShop today. You can export (and import) the plugin settings as JSON code, and you can export reviews by specific users using WP’s personal data exporter, in Tools > Export Personal Data. I hope that helps. Looking forward to helping you. Thank you.
  3. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here: https://mythemeshop.com/contact-us They will be able to let you know of that and offer any possible promotions if there are any. Looking forward to helping you. Thank you.
  4. Hello, Thank you for contacting MyThemeShop today. For this request, please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  5. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. We look forward helping you in the future.
  6. Hello, Thank you for contacting MyThemeShop today. Yes, you can use your plugins after your subscription ends. However you will not have access to our support team and to updates. Looking forward to helping you. Thank you.
  7. Thank you for your feedback.
  8. Hello, Are you using the WP Shortcode Pro version or the free version? If you are using the Pro version, can you tell us which email you use to purchase the plugin from MyThemeShop? Thanks,
  9. Hello, Thank you for your suggestions, we apologize that the theme does meet your requirements. Looking forward to help you.
  10. Hello, Thank you for contacting MyThemeShop today. Here is a video showing you how to use the WP Shortcode with the new WordPress Gutenburg block editor: https://i.mythemeshop.com/xnPSnV Looking forward to helping you. Thank you.
  11. Hello, For your issue about account not being renewed. Please contact our Accounts team here: https://mythemeshop.com/contact-us Thanks,
  12. Hello, We haven't tested that however you can easily test it since the Schema theme works with child themes. Here is a video showing how to create child themes. If you don't have the premium version of Schema to test, then simply use the free version of Schema theme to test. Thanks,
  13. Hello, Thank you for your suggestions, our team will take a look at that for future updates. Cheers,
  14. Hello, Thank you for contacting MyThemeShop today. The Schema theme is not using the Genesis Framework. However you don't need to buy the WP Review plugin, the free version of the plugin comes with the theme. Only the pro version of the plugin WP Review Pro requires a purchase. Looking forward to helping you. Thank you.
  15. Hello, Thank you for your kind words and for taking the time to write us a testimonial. We look forward helping you again.
  16. Hello, Thank you for contacting MyThemeShop. Unfortunately our listings cannot be modified with any builders. We apologize for the inconvenience. Thanks,
  17. Hello, Thank you for contacting MyThemeShop today. Once you install the theme in English, you can change it to Turkish by using this plugin: https://mythemeshop.com/plugins/my-wp-translate/ The content on your site such as content in posts and pages is already in Turkish, it's not the theme which creates content. WordPress content is stored in a database not related to the theme. However some texts are shown by the theme such as the comment form, that text can be changed using the plugin we mentioned. Looking forward to helping you. Thank you.
  18. Hi, Once you purchase the theme our support staff will be able to assist you. There can be many reasons why the options panel are broken, those reasons include plugin conflicts, server issues and many more. Please purchase the theme, then open a support ticket and our support staff will login to your site to fix the issues. You can always request a refund if you are not satisfied. Thanks,
  19. Hello, Thank you for taking the time to write us such a nice testimonial, our team really appreciates that. We are glad to have you part of our community and we hope to see your sites/business grow in the upcoming years. Thank you for choosing MyThemeShop.
  20. Hello, Just to add to my coworker's reply, this would be the closest type of quiz we have : https://demo.mythemeshop.com/wp-quiz-pro/top-10-beauty-secrets-you-should-know/ I hope that suits your needs. Thanks,
  21. Hello Jiwan, Thank you for taking the time to write us a testimonial. You being part of this community means a lot to us. Thank you
  22. Hello, It is normal that the Sensational theme is not working as on the preview because the Sensational theme is old and deprecated. See list of themes here which are no longer supported: https://community.mythemeshop.com/topic/112504-action-required-we-have-discontinued-some-themes/ If you wish to test our free themes, we recommend you use the Schema Lite theme: https://mythemeshop.com/themes/schema/ It is a modern theme and has our support once you purchase the premium version. Thanks,
  23. Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  24. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We hope to see your business grow and be able to help you again. Thank you for using MyThemeShop.
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