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Everything posted by Mili
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Hello, Thank you for contacting MyThemeShop today. Once you install the theme in English, you can change it to Turkish by using this plugin: https://mythemeshop.com/plugins/my-wp-translate/ The content on your site such as content in posts and pages is already in Turkish, it's not the theme which creates content. WordPress content is stored in a database not related to the theme. However some texts are shown by the theme such as the comment form, that text can be changed using the plugin we mentioned. Looking forward to helping you. Thank you.
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Hi, Once you purchase the theme our support staff will be able to assist you. There can be many reasons why the options panel are broken, those reasons include plugin conflicts, server issues and many more. Please purchase the theme, then open a support ticket and our support staff will login to your site to fix the issues. You can always request a refund if you are not satisfied. Thanks,
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Hello, Thank you for taking the time to write us such a nice testimonial, our team really appreciates that. We are glad to have you part of our community and we hope to see your sites/business grow in the upcoming years. Thank you for choosing MyThemeShop.
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Thank you for using MyThemeShop.
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Hello, Just to add to my coworker's reply, this would be the closest type of quiz we have : https://demo.mythemeshop.com/wp-quiz-pro/top-10-beauty-secrets-you-should-know/ I hope that suits your needs. Thanks,
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Hello Jiwan, Thank you for taking the time to write us a testimonial. You being part of this community means a lot to us. Thank you
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[Blogging] Issues customizing a theme - no options?
Mili replied to webmaster130's topic in Pre Sales Questions
Hello, It is normal that the Sensational theme is not working as on the preview because the Sensational theme is old and deprecated. See list of themes here which are no longer supported: https://community.mythemeshop.com/topic/112504-action-required-we-have-discontinued-some-themes/ If you wish to test our free themes, we recommend you use the Schema Lite theme: https://mythemeshop.com/themes/schema/ It is a modern theme and has our support once you purchase the premium version. Thanks, -
Hello, Thank you for contacting MyThemeShop today. For this issue please contact our Accounts team here: https://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
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Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We hope to see your business grow and be able to help you again. Thank you for using MyThemeShop.
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Hi, Which email did you use to purchase Schema Pro? Thanks,
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Hello, Thank you for your kind words and for taking the time to write us a testimonial, it means a lot to our team. We look forward helping you again.
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Helped in our endeavour of launcing our school website ( Theme School)
Mili replied to usamakhan's topic in Testimonials
Hello, Thank you for your testimonial, we are glad that you have received help from our team which solved your speed issue. Looking forward to helping you. Thank you. -
Hi, To be able to have access to support, you must purchase the support plan. Please reference to our reply here: https://community.mythemeshop.com/topic/125661-sociallyviral-sidebar-widget-issue/?do=findComment&comment=661244 Thanks,
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Hello, Thank you for contacting MyThemeShop today.I would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely assist you in. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you. Thank you.
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Hello, WordPress changes its versions every few months. With those changes WordPress removes or adds new functions. Then you have plugins which also do the same. All of those scripts are changing and your theme is staying the same version which can cause conflicts. That is why it is recommended to either update the theme or ensure that nothing has changed. If you need us to troubleshoot the issue it would require a support subscription at the least. Thanks,
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Hello, There is no specific time and date when the theme crypto is updated. DeFi cannot be added to the theme unless you hire a developer to make the changes for you. We apologize for the inconvenience. Thanks,
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Hello, Thank you for taking the time to write us those kind words, we really appreciate it. We look forward helping you again.
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[WP Review Pro] I would like to add 3 fields to the event schema
Mili replied to totojeong78's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Please tell us the email you used to purchase the product from us. Looking forward to helping you. Thank you. -
Hello Paulinus, Thank you for taking the time to write about your journey and inspire other users. We are grateful that you are part of our community and we look forward in helping you again. Do not feel bad about posting questions, we love answering them, it is our job to make it easier on you to use our products and are grateful for you being our customer. We hope to see your sites grow in time and your business flourish. Thank you,
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Hello, Thank you for your kind words and for being part of our community. We are happy to know you are satisfied with out services and we look forward in seeing your sites grow. Thank you for using MyThemeShop.
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Hello, Thank you for contacting MyThemeShop today. This issue does not seem to be related to the theme that you are using but to the SEO plugin you are using. Please contact the Yoast support team to troubleshoot this issue. Looking forward to helping you. Thank you.
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[WP Review Pro] Does this plugin replace the default post settings
Mili replied to chris491's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. This plugin adds reviews to regular posts. Therefore you will be able to have regular posts too and also reviews. Looking forward to helping you. Thank you.- 1 reply
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[Content Locker] Does not work - on your demo does not work too
Mili replied to andis's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop today. Please record a video or take a screenshot and show us where you see this issue on our demo. Looking forward to helping you. Thank you.
