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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. Yes, we can remove that hand, it's just an image. Once you purchase the theme you can request a support request in our forums and our support staff will show you how that can be removed. Looking forward to helping you. Thank you.
  2. Hello, Thank you for contacting MyThemeShop today. We are not aware of any plugins that can do that, unfortunately. You might need a custom plugin solution. I don't think the theme will matter much for you, you can use any theme as long as you have a good plugin or custom system. Looking forward to helping you. Thank you.
  3. Hi Allan, For your new question, please open a new support ticket here: https://community.mythemeshop.com/forum/12-plugin-support/ It will help us avoid confusion. Try to ask only one question/issue per support ticket, you can open as many tickets as you need. Looking forward to help you.
  4. Hi, For those you can also add this: .wq_singleAnswerCtr .wq_answerTxtCtr:before, .wq_singleAnswerCtr.chosen .wq_answerTxtCtr:after { top: 20px; } Thanks,
  5. Hello, Thank you for contacting MyThemeShop today. Send us a link to your site please. Looking forward to helping you. Thank you.
  6. Hi, To change the font size of answers use this CSS: .wq_singleAnswerCtr .wq_answerTxtCtr { font-size: 22px; } Regarding your issue about updates, please submit your support request here: https://community.mythemeshop.com/forum/12-plugin-support/ Thanks,
  7. Hi, Yes that is the form. The login will depend if you have set your comments to be for users who are logged in or not. That's not related to our plugin. It will depend on how you have set your comments from WP > Settings > Discussions. Thanks,
  8. Hello, Thank you for contacting MyThemeShop today. Please share your login details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.
  9. Hello, Thank you for contacting MyThemeShop today. Yes, that can be done using our plugin. You can set the user reviews in the comments area, then moderate your comments. The moderation settings are in WP > Settings > Discussions of your WordPress. Looking forward to helping you. Thank you.
  10. Hello, Thank you for your patience and for using MyThemeShop. Looking forward to help you.
  11. Hello, Thank you for contacting MyThemeShop today. This plugin is inserted using PHP, JS, and CSS. You can styling it using CSS. I hope it clarifies. Looking forward to helping you. Thank you.
  12. Hello, WooCommerce is a plugin that works with all WordPress themes. Therefore you can have an ecommerce page on every theme. I hope that clarifies. Thanks,
  13. Hello, It was a pleasure helping you. We are glad you found our help useful. If you have any other questions in future, do let us know. We are here to help you. Could you please leave us a testimonial (if you haven't already done that) on about your overall experience with MyThemeShop? This will help us serve you, our members, better. We appreciate your time and patience. https://wordpress.org/support/plugin/seo-by-rank-math/reviews/?filter=5 Thank you in anticipation.
  14. Hello, In your latest post, you only have that keyword in the H1 title. You didn't add it yet to any of the sub-headings such as H2. This is the keyword: cg vyapam sub engineer Try adding that keyword to a H2 title and that error will be gone. Looking forward to help you.
  15. Hello Richard, We appreciate that you have taken the time to write us a testimonial. We look forward in helping you again.
  16. Hello, Thank you for contacting MyThemeShop today. We are really sorry but booking galleries and reservation systems are not functions that themes handle. It would be plugins. Therefore try looking for plugins that can do that and then you can choose any one of our themes as long as the plugins are compatible with all WP themes. Looking forward to helping you. Thank you.
  17. Hello, We are really sorry but we cannot troubleshoot for third party plugin conflicts as it falls outside of our scope of support. We apologize for the inconvenience. What you can try is use a different plugin rather than using WP Bakery, it may help you avoid conflicts. Looking forward to help you.
  18. Hello, Thank you for leaving us a testimonial, we appreciate that.
  19. Hello Stefan, Please contact our Accounts team here, it seems that your payment was not processed yet. Our team will be able to tell you how to access our premium support forums once your payment is processed. Looking forward to help you.
  20. Hello , Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  21. Hello, Thank you for sharing your experience in this testimonial, we are happy to know that you are satisfied with our services.
  22. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team by email here: http://mythemeshop.com/contact-us Looking forward to helping you. Thank you.
  23. Hello, Thank you for your patience and for using MyThemeShop.
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