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Mili

Support
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Everything posted by Mili

  1. Hello, Thank you for contacting MyThemeShop today. We are really sorry but that functionality is not available in the WP Quiz Pro plugin. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  2. Hello, Thank you for taking the time to write us a testimonial, we really appreciate that. We look forward in helping you again.
  3. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.
  4. Thank you for your input as well, we really appreciate that.
  5. Hello, Thank you for contacting MyThemeShop today. According to your criteria we recommend using the theme Schema. Thank you for considering MyThemeShop. Looking forward to helping you. Thank you.
  6. Hello, Thank you for leaving us a testimonial we appreciate that. We look forward in helping you again. Thanks,
  7. Hello Jerry, Thank you for contacting MyThemeShop today. The theme Schema comes with a plugin called WP Review. For you to be able to add reviews into the theme you must enable that plugin first. It is a free plugin. You can download the plugin here: https://wordpress.org/plugins/wp-review/ Looking forward to helping you. Thank you.
  8. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too.Looking forward to helping you.
  9. Hello, Thank you for contacting MyThemeShop today. Your comments are not part of the content, therefore the Content Locker Pro won't work on comments. Unless you create a custom solution where you can output your comments using a shortcode and place the comments into the content. We apologize for the inconvenience. Looking forward to helping you. Thank you.
  10. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too. Looking forward to helping you.
  11. Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that. We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial: https://community.mythemeshop.com/tutorials/article/52-confirming-a-plugin-conflict/ If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support: Premium Support For Just $9/year Once purchased, please open a new support ticket by following this tutorial: https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/ We handle all our theme/plugin related help through our support ticket system. One of our moderators will definitely help you. You do not need to register separately for posting tickets, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the ticket system. Or, you can log in with your MyThemeShop username and password on the ticket system too. Looking forward to helping you.
  12. Hi Peter, Thank you for sharing your experience with us by leaving us a testimonial, we really appreciate that. Our team is looking forward in helping you again.
  13. Hello, Thank you for contacting MyThemeShop today. It depends what you consider as a large fashion site and what function that large fashion side will have. Schema supports WooCommerce therefore if you need a product display you can use the WooCommerce plugin. Regarding the Mega Menu, you can use a mega menu plugin, perhaps this one can work for you: https://mythemeshop.com/plugins/wp-mega-menu/ Looking forward to helping you. Thank you.
  14. Hello, Thank you for contacting MyThemeShop today. 1 - Yes themes have demo content available for import. 2 - Yes, you can have all the demo content you see on the demo theme of the site imported into your site. Looking forward to helping you. Thank you.
  15. Hello, Thank you for contacting MyThemeShop today. We have no purchasing history with the email of your account, with which email have you purchased our product with? Looking forward to helping you. Thank you.
  16. Hello Thank you for placing your trust in our team, we really appreciate that. We look forward in helping you again.
  17. Hello, Thank you for sharing your experience with MyThemeShop, we really appreciate that. We hope to serve you and your business again in the future and we are looking forward to help you.
  18. Hello, By default that option is not available on our themes. It would require a custom solution. What you can try is purchase the theme, then open a support ticket in our forums, and our support staff can help you adjust the theme so that it shows the full post on homepage. We recommend the theme Schema for that. Thanks,
  19. Hello, Thank you for contacting MyThemeShop today. Please contact our Accounts team here by email. They will reply to you regarding that issue. Looking forward to helping you. Thank you.
  20. Hi, You can refund the theme if it doesn't fit for your needs and get another theme. The space on either site will depend on the screen sizes your visitor is viewing the screen. The average screen size now is 1200px therefore most visitors will not see much space. The entire post will not be able to be visible on the homepage because just as you can see on the demo of SociallyViral, the only thing that will show on the homepage is the featured image the title and post meta info if you want the meta info. There are no themes for WordPress that show all of the content on the homepage of all of the posts, that would require a custom theme. Thanks,
  21. Hello, Thank you for contacting MyThemeShop today. Our theme SociallyViral can be set so that the homepage has no left and no right sidebars: https://mythemeshop.com/themes/sociallyviral/ I hope that it helps. Looking forward to helping you. Thank you.
  22. Hello, Thank you for contacting MyThemeShop today. Yes, you can remove the pictures if needed. Our support staff will show you how to do that once you purchase the theme. Looking forward to helping you. Thank you.
  23. Hello, Thank you for taking the time to leave us a testimonial, we really appreciate that. We are glad to know that you are satisfied with our services.
  24. Hello Kevin, Thank you for taking the time to write to us. We really appreciate that and we look forward in helping you again in the forums. Thank you for choosing MyThemeShop.
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