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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, You can check some customer sites using this plugin from here: https://mythemeshop.com/showcase-item/wp-quiz-pro/ Thank you.
  2. Hello, Thank you for contacting MyThemeShop. Neither the free nor the Premium version supports this feature. But you can use one of the below plugins for duplicating your Quiz: https://wordpress.org/plugins/post-duplicator/ https://wordpress.org/plugins/duplicate-post/ Let us know if you need anything else. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. Yes, all our themes are compatible with WP Quiz Pro plugin. Let us know if you need anything else. Thank you.
  4. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  5. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  6. Hello, By default there is no such options available, but we'll help you with CSS to cover your requirement. Thank you.
  7. Hello, The theme is designed as per the latest WordPress codes and latest PHP codes. But when in future, the codes of WordPress and PHP gets updated, the theme may show issues. Then you can subscribe again and update your theme. Thank you.
  8. Hello, For support related to Free products, please register with the Support plan at $9/year only so that you can get support to Free themes and plugins. Let us know if you need anything else. Thank you.
  9. Hello, Thank you for contacting MyThemeShop. Currently we do not have any plans which include lifetime updates. You can however, use the downloaded file you have for lifetime. Let us know if you need anything else. Thank you.
  10. Hello, Thank you for contacting MyThemeShop. Please purchase the theme and start a new ticket in the Premium Theme section so that we'll help you with that. Thank you.
  11. Hello, Thank you for contacting MyThemeShop. Currently we do not have any plans which include lifetime updates. You can however, use the downloaded file you have for lifetime. Let us know if you need anything else. Thank you.
  12. Hello, Yes, it is chargable Please share your requirements over the mail mentioned above to get a quote for your customization. Hope that helps. Thank you.
  13. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  14. Hello, Thank you for contacting MyThemeShop. 1. By default the theme does not have that feature, but we'll help you by adjusting the core files. 2. Yes, you can create a Child Theme from the Theme Options panel. No need to access the cPanel. 3. Again it requires editing the core files and we'll help you with that. 4. The header of the theme supports a single menu. Besides that you can add other menus in the sidebar and footer. 5. Yes, the product have a 30 days Money Back guarantee. If you do not like this theme, you can ask for refund within 30 days of the purchase. Thank you.
  15. Hello, Thank you for contacting MyThemeShop. For single site license, we have a license of 1, 5 and 10 sites. If you have an interest in any other product, then you can take the advantage of the Extended Membership with a 50 site license. Hope that helps. Thank you.
  16. Hello, Thank you for contacting MyThemeShop. Yes you can use Elementor with MyThemeShop products. Using a Page builder will affect the page speed. But it is normally not that much. Let us know if you need anything else. Thank you.
  17. Hello, Thank you for contacting MyThemeShop. Yes, the TruePixel theme is compatible with PHP 7.2. Let us know if you need anything else. Thank you.
  18. Hello, As you have now purchased the plugin, please start a new ticket in the Premium Plugin support forum so that we'll help you with all the changes: https://community.mythemeshop.com/forum/12-plugin-support/ Hope that helps. Thank you.
  19. Hello, Thank you for contacting MyThemeShop. By default there is no option to change the currency sign. But we'll help you doing that by editing the core files. Hope that helps. Thank you.
  20. Hello, Thank you for contacting MyThemeShop. Currently the plugin only support WordPress. Let us know if you need any other help. Thank you.
  21. Hello, Thank you for your interest in WP Real Estate Pro. 1. Yes, the owner is an agent on the plugin. So their image and details will show beside the post in the property. 2. This will go to the admin for now. 3. How you want to customize? 4. Currently this feature is not supported by the plugin. You can use some other plugin with WP Real Estate to cover your requirement. 5. Yes, for minor changes, we'll help you in the support forum itself. For major changes, you can opt for our paid customization service. Hope that helps. Thank you.
  22. Hello, Thank you for contacting MyThemeShop. The Extended Membership with 1 site license will allow you to install each product on upto a single domain. So from your 4 options above, the second one it correct. If you install Schema on one domain, you can not install it on another domain. But you can use WP Subscribe Pro on another domain. Hope that helps. Thank you.
  23. Hello, Thank you for taking the time to share your experience. We really appreciate it. We try our level best to keep up with the support requests. If there is anything else, please don't hesitate to open a new topic in our support forums and we will try our best to help you. Thank you for using MyThemeShop.
  24. Hello, You can use the shortcode anywhere. You can use that on the Divi builder to design the layout as per you. Thank you.
  25. Hello, Thank you for contacting MyThemeShop. You need to translate the theme completely from English to Swedish manually using My WP Translate plugin. https://wordpress.org/plugins/my-wp-translate/ Let us know if you need anything else. Thank you.
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