Jitendraa

Hello, Glad to hear that from you. Feel free to get in touch if you need any assistance. Thank you.

Hello, Currently we do not have a demo for single column layout. But we'll help you to remove the sidebar and make the content area full width for you. Also, you can show full content on the Home Page without any issues. Thank you.

Hello, 1. No, it is not at all difficult to add Custom CSS. Our Theme Options panel have an option to add that. You can add your Custom CSS there. 2. Yes, that's possible, but if you do that on the SociallyViral theme, then it'll not look good and the layout may break. You can choose Schema or AdSense for that purpose which supports List view also. https://demo.mythemeshop.com/s/?theme=Schema https://demo.mythemeshop.com/s/?theme=Ad-Sense Hope that helps. Thank you.

Hello, Yes, as this theme is of boxed layout, you can see space on both left and right side when you set your site using SociallyViral. But we can help you with some Custom CSS to make it full width. Thank you.

Hello, Thank you for contacting MyThemeShop, and we are really sorry for any inconvenience this may have caused. We are sorry that our product didn't fulfill your requirements. We have issued you a refund, and you should see it back in your payment account soon. We are continuously improving our products so we would request you to check back in future to see if we might have something relevant to your needs. Hope that helps, please don't hesitate to let us know if you need help with anything else. Thank you.

Hello, We have replied to your other ticket here: You can continue over there in future. Thank you.

Hello, Please post in the Premium Support forum. We'll help you with that. We have fixed your account and you can post there now. Thank you.

Hello, You need to purchase the plugin again to continue it. The translation file can not be downloaded. You need to edit that there directly. Thank you.

Hello, The path to the language file of the free version is: /plugins/wp-quiz/languages/wp-quiz.pot You can use this with the free version to connect to the language file. Thank you.

Hello, Thank you for contacting MyThemeShop. There is no such option available to achieve that, but we'll help you with Custom CSS to cover your requirement. Thank you.

Hello, We can see the payment you have made is Failed. So the subscription can not be completed. Please use the below invoice for completing the payment again: https://mythemeshop.com/checkout/order-pay/493619/?pay_for_order=true&key=wc_order_AXiakkKhSU3Ma Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop. We have generated a custom invoice for you so that you can get the Reader theme at just $19/year. Please use the below invoice for completing your purchase: https://mythemeshop.com/checkout/order-pay/493335/?pay_for_order=true&key=wc_order_NabscXVo9jOjZ Hope that helps. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. This is not a regular issue. Can you please share your WP Login details and cPanel details in the "Sensitive Data" section by clicking the Add button on the top and bottom right-hand side on this ticket and follow the instructions shown in the screenshot below: Looking forward to helping you. Thank you.

Hello, Feel free to ask if you need anything else in future. Thank you for using MyThemeShop.

Hello, Once you cancel your recurring, you won't get Updates to the theme and Support for that. But you can use the product without any issues. Let us know if you need anything else. Thank you.

Hello, The invoice shared to you will be valid only for 7 days. If you try to use that after 7 days, the invoice will show error like you faced. Let us know when you are intended to complete the purchase so that we'll generate an invoice accordingly. Looking forward to helping you. Thank you.

Hello, Thank you for contacting MyThemeShop. 1. Yes, you can Show/Hide the controls on YouTube videos. 2. Yes, you can disable this feature too. 3. Yes, you can allow only Facebook comments on the theme. Let us know if you need anything else. Thank you.

Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. You can access the demo of the theme directly from here: https://demo.mythemeshop.com/reader/ Also, you'll be charged $19/year for the template until canceled. Hope that helps. Thank you.

Hello, If you made the backup/restore correctly, the site won't reset to default. It is not related to Musical theme only but all the themes. You can use any migration plugin instead which will help you with the process. Let us know if you need anything else. Thank you.

Hello, Thank you for contacting MyThemeShop. You can not use the Portfolio grid of the Home on other page. There is no option available for that. For the Portfolio tags, yes you can show portfolios based on particular tag on a page. Hope that helps. Thank you.

Hello, The sale was already over and can not offered now. Please get in touch with our account section here so that they'll help you with suitable discount as of now. Thank you.

Hello, On the Shop page, the sidebar is controlled by WooCommerce plugin which can not be removed by the theme. But the theme's sidebar can be removed (not hide) using the options. Thank you.

Hello, Sure, let us know if you nee anything else in future. Thank you for using MyThemeShop.

Hello, Thank you for contacting MyThemeShop. 1. The editor is a simple HTML Editor. It does not have any option as TinyMCE Editor. 2/3. The plugin does not have an option for this. Let us know if you need anything else. Thank you.

Hello, Thank you for contacting MyThemeShop. Sorry fort he confusion, but we have changed the licenses earlier this month and yet to change the FAQ. Now we have either 1, 3 or unlimited site licenses. Hope that helps. Thank you.