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Everything posted by Jitendraa
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[Schema] Mobile Header - Logo & Menu
Jitendraa replied to sootedninjas's topic in Pre Sales Questions
Hello, Yes, you need CSS for adjusting that and may be some changes in the header.php file. For support to the free product, you need to subscribe to the Support plan at just $9/year so that we'll help you with this. Thank you. -
[Reactor] Need to confirm certain things
Jitendraa replied to manoj588's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Here are the answers to your questions: What is the total size of the theme? The theme file is 9.7MB Recommended size of the featured post image/single post main image You can use image of 730x400px for a better result. Can I create child themes right from the WordPress dashboard (without server access)? Yes, you can do that from MyThemeShop Theme Option's panel. Can I build homepages with different category sections, tags, and others using drag and drop homepage sections? You can create HomePage with different categories only. You'll have option to do that. There are no Drag and Drop for that. Can I show Adsense and affiliate ads after certain number of paragraphs (through theme settings)? The theme does not have that feature. But you can use some Third Party plugin which is having that feature to cover your requirement. You can use Ad Inserter which may cover your requirement. Will it slow down my website any way? No, adding ads won't slow down your website. Is it compatible with Thrive architect plugin to build custom landing pages and WP Rocket for optimization? Yes, the theme is compatible with the mentioned plugins also. Can I show in-feed ads? You can use some Third Party plugin for this too. Can I show multiple navigation menus? The theme supports only 1 menu in the header. But you can use different menus in widget areas. Hope that helps. Thank you. -
Hello, We'll help you to hide the ad. The hidden ad won't affect the page load that much. So you need not to worry about that. Thank you.
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Hello, We have generated a custom invoice for you so that you can get the OnePage theme at just $19/year. Please use the below invoice for completing your purchase: https://mythemeshop.com/checkout/order-pay/536975/?pay_for_order=true&key=wc_order_c4IZBWODD2Yas Hope that helps. Thank you.
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[Schema] Mobile Header - Logo & Menu
Jitendraa replied to sootedninjas's topic in Pre Sales Questions
Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.One of our moderators will definitely help you. You do not need to register separately for the forums, you can just log in to your member account on MyThemeShop, and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the support forum too.Looking forward to helping you. -
Hello, Thank you for contacting MyThemeShop. There are no such options available. But you can hide ads from selected posts/pages using Custom CSS. Hope that helps. Thank you.
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Hello, Thank you for contacting MyThemeShop. Yes, you can do that. If you upgrade within 30 days of the initial purchase, then the amount you have paid will get adjusted on the Membership payment. If you upgrade after 30 days, then only some fraction of the amount you have initially paid will get adjusted. You need to get in touch with us so that we'll generate custom invoice for that. Hope that helps. Thank you.
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Hello, Can you please point us to the domain where you are seeing that? May be we are not getting you correctly. Looking forward to helping you. Thank you.
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Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but a product with that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
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Hello, We are not sure what you are referring to here. Please give some more details. Thank you.
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Hello, Thank you for contacting MyThemeShop. You can use My WP Translate plugin for translating the text as per your requirement. Hope that helps. Thank you.
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Hello, For achieving the second feature, you need to achieve the first one first. Which requires a lot of customization. You can get in touch with our account section here to get a quote of this paid customization. Thank you.
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Hello, Thank you for contacting MyThemeShop. The plugin does not have this feature you have mentioned. It can only show the number of correct answers upon setup but to show the time, the plugin have no such feature. Thank you.
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Hello, Thank you for your kind words and for taking the time to write a testimonial. We really appreciate that and are looking forward to help you again. Thank you.
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[WP Review Pro] Display Multiple Social Reviews
Jitendraa replied to Margaret.jordn's topic in Pre Sales Questions
Hello, No, there is no way to show them at once. You can show them on the same page but one after another. For example, 5 reviews from Google, then 5 reviews from Yelp, then 5 from FB and so on. Thank you. -
[WP Review Pro] number of licences and user only reviews
Jitendraa replied to drtenhove's topic in Pre Sales Questions
Hello, Yes, you can set that too. Thank you. -
[SociallyViral] How to get Refund for the theme
Jitendraa replied to chhavi.puri169's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. We can see a refund was already been initiated for the transaction. Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop. -
[WP Quiz Pro] Support Bimber Theme
Jitendraa replied to azaruddinsherif's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. The plugin is compatible with all WordPress themes. You can use the plugin with your theme without any issues. Thank you. -
[Content Locker Pro] Integration with HubSpot forms
Jitendraa replied to patrick14's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Currently the plugin does not have the feature to integrate HubSpot form with the plugin. We'll add a note about this to our Development team to consider this. Thank you. -
[Content Locker] Add shortcode to template
Jitendraa replied to hussainsm's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. The shortcode won't work this way. You need to add it inside the page/post editor to make it work. Thank you. -
[Coupon] Are expired deals removed automatically?
Jitendraa replied to jen6's topic in Pre Sales Questions
Hello, The deals/coupons will be removed automatically from your site. But they will still be present in the admin panel. You need to delete them from there manually. Thank you. -
Hello, The menu is present vertically on the left side of the screen. That button can be used as a highlighted button for Contact Us, Purchase Now etc. If you want to add some text, then by default there is no option for that, but we'll help you with editing the core files. Thank you.
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Hello, Thank you for contacting MyThemeShop. You need to pay $19/year to renew the theme. Thank you.
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Hello, The theme is completely complete. What you are referring as incomplete? Let us know. We'll help you with that. Thank you.