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Jitendraa

Support
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Everything posted by Jitendraa

  1. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
  2. Hello, We can help you to move the button placement to a bit us. But there is no way to show the button after certain mouse rotations. Thank you.
  3. Hello, Thank you for contacting MyThemeShop. Yes, if you purchase the Unlimited site license, you can use the theme on 20+ websites. Also, the subscription will renew at $59/year from the second year onwards. Thank you.
  4. Hello, Thank you for contacting MyThemeShop. The membership will cost you $19 for the first year and $59 from the second year onwards. If you do not want to continue your subscription, you can cancel that before the renewal takes place. Hope that helps. Thank you.
  5. Hello,Thank you for contacting MyThemeShop.Sorry to disappoint but that feature is unfortunately not available at this time.With that being said, there are existing feature requests, so I've added your vote to our internal suggestions lists. If your suggestions are something that we're able to introduce, we'll be sure to let you know.We're sorry we couldn't give you better news here.If you have any further question(s), please let us know. Thank you.
  6. Hello, Feel free to let us know if you need anything else in future. Thank you for using MyThemeShop.
  7. Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
  8. Hello, Thank you for contacting MyThemeShop. Besides the layout of the themes, rest are same in between these two themes. You can use the OutSpoken theme for your Blog without any issues. Thank you.
  9. Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. Please use the below invoice for completing your purchase at the discounted price: https://mythemeshop.com/checkout/order-pay/601605/?pay_for_order=true&key=wc_order_MonjrEGrSmgyq Hope that helps. Thank you.
  10. Hello, We are glad to hear that from you. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  11. Hello, We are glad to hear that from you. If you need anything else in future, feel free to ask. Thank you for using MyThemeShop.
  12. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
  13. Hello, Thank you for taking the time to write us a testimonial, our team really appreciates that. We look forward in helping you again. 
  14. Hello, For now both the Free and Premium version of the plugin does not have the feature at the moment. You need to make some custom modifications for achieving that. Thank you.
  15. Hello, Yes, you can create a page where users can comment with their reviews. But the user review won't show without your reviews. So you can add your review and hide that using CSS on the frontend. Thank you.
  16. Hello, We'll check that and help you with your issue asap. Thank you.
  17. Hello, You are using a Premium theme. We provide support to the free themes only in the Premium forum area. Please use your Premium account and post in the Premium Support forum so that we'll help you with this. Thank you.
  18. Hello, By default, there is no way to add buttons. But you can add a URL to the description area and can design that like a button. Thank you.
  19. Hello Thank you for contacting MyThemeShop. You need to use AMP plugin with our themes to make it AMP compatible. You can try the below plugin with the theme: https://wordpress.org/plugins/amp/ Thank you.
  20. Hello, Thank you for contacting MyThemeShop. Yes, you can remove the Featured posts section from below the header and can add the ad area there. For adding author image, you can either use Gravatar image or by using some Third Party plugin. For the shortcode, you need to use the below plugin: https://wordpress.org/plugins/wp-shortcode/ Thank you.
  21. Hello, Thank you for contacting MyThemeShop. Yes, you can change the color of the theme as per your requirement. You can change the background image with another image. Yes, we are available 24 hours. We'll reply to your ticket in a couple of hour. Thank you.
  22. Hello, @shobha.patwal Please start anew ticket in the Premium Support forum so that we'll help you adjusting that. Thank you.
  23. Hello, Thank you for contacting MyThemeShop. The minimum price of any product during the offer period is $19/year. If there is any product with pricing more than $38, you can get 50% discount on them. Thank you.
  24. Hello, Thank you for contacting MyThemeShop. The plugin is not designed to work with WooCommerce. But the plugin's result field is a HTML field. You can add any WooCommerce shortcode there to show WooCommerce products in the result field. Hope that helps. Thank you.
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