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Everything posted by Jitendraa
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[SociallyViral] SociallyViral Homepage Grid Problem
Jitendraa replied to proavipatil's topic in Pre Sales Questions
Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.Looking forward to helping you. Thank you. -
[SociallyViral] SociallyViral theme Gride Problem
Jitendraa replied to proavipatil's topic in Pre Sales Questions
Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/We handle all our theme/plugin related help through our support ticket system.Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop. You need to go to Settings > Reading and set the Front Page display as Your Latest Posts and then set the Home Page elements from the Theme Options. Hope that helps. Thank you.
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[Blogging] [BloggingBox] Blogging Box pre-sales ?
Jitendraa replied to carsongrey303's topic in Pre Sales Questions
Hello, You can use Custom CSS to remove the image t the top of the single posts. Thank you. -
Hello,Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/Looking forward to helping you. Thank you.
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Hello, Thank you for contacting MyThemeShop. Yes, the theme have Instagram social profile icon. Regarding the Google+, we'll get that removed. Thank you.
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[WP Notification Bar] Conflict with Google v2 Captcha
Jitendraa replied to christinaschneider's topic in Pre Sales Questions
Hello, This feature is not available on the Free plugin at the moment. Thank you. -
Hello, Thank you for contacting MyThemeShop. Yes, the plugin will work on a multisite network. Thank you.
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Hello, Thank you for contacting MyThemeShop.All our products are available with one year of premium support and updates and are mentioned on the landing pages as well: However, anything you download can be used for the lifetime on your website for which you purchased the product. There is a nominal renewal fee per year for receiving updates and support after one year has lapsed, but you can cancel that at any time. Hope that helps. If you have any other question, please let us know. Thank you.
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Hello, Thank you for contacting MyThemeShop. There is no such known offer on the plugin. The plugin can work with any WordPress theme though. Thank you.
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Hello, Thank you for contacting MyThemeShop. You can check the below themes which may cover your requirement. https://demo.mythemeshop.com/s/?theme=NewsPaper https://demo.mythemeshop.com/s/?theme=NewsOnline https://demo.mythemeshop.com/s/?theme=NewsTimes https://demo.mythemeshop.com/s/?theme=Digital Hope that helps. Thank you.
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[WP Quiz Pro] Is it possible to change font of quiz?
Jitendraa replied to simon.horner's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop and sorry for any inconvenience that might have been caused due to that.We would love to sort that for you. But, for that, please follow the steps mentioned in this tutorial:https://community.mythemeshop.com/tutorials/article/53-confirming-a-theme-conflict/If the problem is not a bug with our product and you are still looking for help, please opt for our support plan, which costs just $9/year and gives you access to our premium support:Premium Support For Just $9/yearOnce purchased, please open a new support ticket by following this tutorial:https://community.mythemeshop.com/topic/19872-read-first-support-policy-for-free-themes/Looking forward to helping you. Thank you. -
Hello, Thank you for contacting MyThemeShop. We can see a refund was already initiated for your purchase. Let us know if you need anything else in future. Thank you for using MyThemeShop.
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[Authority] authority template discount time
Jitendraa replied to amirkhojasteh's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Currently, we do not have any ongoing discounts on the theme. Please get in touch with our account section here so that they can arrange a suitable discount for your account. Thank you. -
[Schema] Upgrading from Schema Lite to Schema
Jitendraa replied to karen.legloire's topic in Pre Sales Questions
Hello, Thank you for your interest in Schema. Changing a theme won't affect the performance of the plugins you are using. You just need to install and activate the Premium theme and use that. Schema theme's code are optimised so that it'll load fast, but for better result, you can use some caching plugin with the theme. Thank you.- 1 reply
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Hello, Thank you for contacting MyThemeShop and sorry for the issue you are facing. We have fixed your account and you can access the Premium forum without any issues. Thank you.
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Hello, The plugin is completely free which comes with the theme. https://wordpress.org/plugins/wp-review/ Thank you.
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Hello, Yes, that is through a plugin. That plugin is available with the theme installation. Thank you.
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Hello, Thank you for contacting MyThemeShop. The theme Schema does not have any Schema. You need to use WP Review plugin with the theme to get the feature. So, in future, if you want to change the theme, you can do without any issues. As long as the plugin is active, you have all the Schema data. Thank you.
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[Schema] Multiple Widget Area Layout On Homepage
Jitendraa replied to riyasharma's topic in Pre Sales Questions
Hello, Yes, the reference site have a single sidebar with multiple widgets in it. You can achieve that with Schema theme too. Thank you. -
[WP Quiz Pro] Can a Visitor Create a Trivia Quiz
Jitendraa replied to ashishrana's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. Unfortunately, the plugin does not have any options to let users create quiz. Let us know if you need anything else. Thank you. -
[eCommerce] I need the latest version of the theme
Jitendraa replied to antonietacbarros's topic in Pre Sales Questions
Hello, Thank you for contacting MyThemeShop. You can purchase the theme again from here: https://mythemeshop.com/themes/ecommerce/ Thank you.